Getting the login page, but won't go any further - Thursday 12:46pm UK - RUBBISH!!!!

Nancy, Luton,

It's Thursday morning now, and still none of the emails I know were sent to me in the last 24 hours have arrived, not even junk mail (which is the silver lining).

I accept that any provider like this is going to have problems from time to time, but what really annoys me is Microsoft claiming the problem is fixed, when it clearly isn't.

It'd rather be told the truth, and what was being done to fix it, then be lied to.

Kate, London, UK

Microsoft have a cultural problem associated with staff selection - the result is over complex solutions compared to Google.

Vote with your feet..

Richard, Bucharest,

Still can't log on to hotmail!

John Ryhmer, Saskatoon, Saskatchewan

i got online a few minutes ago, and now i cant... im having this problem since yesterday... please let's stay calm.

Gonzalo , Merida, Venezuela

I'm still down. Thursday 28th February at 06.34 in the morning. What is going on????

Pat Tyson, harrogate, UK

and to think they had the cheek to try and buyout yahoo!

imagine what would have happened to yahoo email users!

gcl, chicago, us

I am still unable to access hotmail

Diana, Poughkepsie, NY

I don't believe any Crossword Club subscriber will have been much surprised.

Alec Edward perman, Alicante, Spain

mine is still down in Toronto....wed 10:00 am

Deb , Toronto, Canada

I was on it today, but I can't get back in now!! it won't even let me into the part where you sign in!! wots going on!!!

Emma, chesterfield,

I'm in New York state and lost my Hotmail access from early Tuesday morning until late Tuesday afternoon.

It is now Wednesday morning and I have again lost access to Hotmail.

I was ready to forgive and forget until now.

Louis E Lafreniere, Jamestown, NY, USA

Tuesday morning , Massachusetts, I had a hard time logging in all day and continuing on this morning. I constantly have to reload to hotmail.com and signing in live. Is this reparable? I too may be switching to gmail possibly permanently.

AC, Martha's Vineyard, MA

Still down in Ireland - 15.16, Weds.

DG, Dublin,

it is now 15.15 and I still can't access my hotmail account.
both my personal account and the one for college.
it is disgusting that a corperation such a microsoft are taking their time fixing this problem.

kay, chester,

I still can't log in to my hotmail...although they claim we should be able to. It's Wednesday morning 9:20 a.m in Ontario, Canada.

Stephanie Landon, Kenora, Canada

Still out in Idaho Wednesday ...6:28 pm

Laurel Bennett, Caldwell, Idaho

it is 1.15 and i cannot access my hotmail account.

A Davies, Hampstead, London, UK

Unable to logon to Windows Live nor traditional (pre-Live) Hotmails here in Australia. Sigh. This is now more than 13 hours since news bulletin was posted re the outage on your Times Online.

Miles, Canberra,

still having problems - can the boffins at microsoft get their act together please....

mario, london,

A free service and yet they complain.

steve tea, manchester, cheshire

Its free! And if you're running a business off it, thats just plain stupid.

You cant blame Microsoft entirely for the problem in case their are any external parties involved. The internet is a big place and is hugely complicated. How many of you blamed YouTube when they went down a few days ago? Was it their fault? No, it was Pakistan's

Sam, London, UK

I'm in Singapore. First noticed problems at 15.00 (09.00 GMT/UT) on Tuesday 26th. At that time no access at all. Currently 23.30 (15.30 GMT/UT) have been able to log in but it is not reliable - sometimes refused. I wonder why microsoft are not telling the full story - it's much worse than they're admitting and is ongoing.

Been with hotmail forever, and I pay for a premium (or whatever it's called) account but am looking to change.

Nick, Singapore,

15:38 GMT february 27 and I'm still having problems. I'm in the czech rep.

megan, prague,

Also trying to access email and not able to even get the login site. It's now 8:00 am here in the good old pacific nw.

Lani, Seattle, WA

Still not working. This is great I am sure my recruitment agents will hand delivery job descriptions to me. This is rediculous. Its Microsoft for God's sake! 8:24 am GMT +11

Sam, Sydney, Australia

i need my email!!!! :S:S:S
im on live messenger but even thats hit and miss

Bex M, Notts , UK

Yesterday no email until around noon. Experiencing the same thing this morning. Is this a trend?? If so...on to gmail...no time for this inconvenience!

Georgia, Livermore, US California

Can't get in and it 10;22 here in Saint Paul, MN. I will be looking for another free email.

nicole, saint Paul, mn

You forgot to mention Canada!!

Eastman, Kelowna, Canada

i live in west yorkshire bradford and still cant get on my hotmail account.
faz,west york, u.k

farzana, bradford, united kingdom

11:24 EST on Feb. 27 and still can't log on!

Kelly, Chittenango, NY

I cannot even access the login page now. Hotmail has been sporatic yesterday and today. This is a case of Microsoft having all its eggs in one basket- and then watching as all the eggs are broken. My personal opinion: If Microsoft does not seperate their systems (to avoid a blanket issue like this) then they are foolish. It's much better to have one section down and analyze it than to have a complete system go down.

ed, dayton, ohio

It is free. How often does this free service fall over? Stop complaining.

Angus, Sutton,

hotmail site still no responding when refreshed

LM, derry/londonderry, UK

Neither my husband nor I are able to log into our accounts (28 Feb 20.04 GMT). Having just moved abroad and not having started a job yet, my hotmail account is my way of talking to my friends and family back in the UK. And I am also using it as a contact email address for potential employers to contact me on. Very frustrating to say the least.

Kelly , UAE,

Not had a problem with hotmail at all over the last couple of days, just logged in without a problem (18:10) and been in and out all day.

Why on earth would any business user use a free account as their primary email anyway? Hardly looks professional does it.

CR, London, UK

my college emails are sent directly to my hotmail account. we are supposed to check our email daily for assignments and announcements, which I haven't been able to do

casey, indianapolis,

Teresa in Kansas City - you made my day!

People, technology fails - if this is your only means of communication, you are in deep doo doo

susan, toronto, canada

I don't understand why a company like Microsoft would state "Problem Solved" when it is obvious to their customers that this is not the case. The proof is in the pudding...

Lyn, Knoxville, USA / Tennessee

Hotmail still down in Tampa, 2/27/08 @ 1:50 pm EST.

Frankie, Tampa, FL

Everyday when I attempt to log in to my Hotmail account, it takes about 10 minutes to load the sign-in page, and fails to let me log into my account. I then have to try again at least 3 times before I find a way to access my account. I usually get tired waiting and therefore only access my account once a week (along with an full inbox accompanied mostly by junk e-mails!). This has been happening for about 5 months now, and I think it is completely unacceptable. I have had my Hotmail account for nearly 10 years and I am disgusted at how pathetically Microsoft, a world renowned business with a global annual revenue of US $51.12 billion, are handling Hotmail accounts worldwide. You would have thought that they've got enough money to sort it out. But then again, maybe not enough brains. There's probably a very good reason why you have to pay for a Mac account!

Fiona Burgess, Camden, London

JLCD Richmond says "my sympathies go to your business users who have a living to earn"
Really? Hot mail is a 2nd rate service, and
as far as I'm concerned, anyone who uses it for business purposes, simply doesn't take their business seriously.

Djanki Amoroli, Dudley,

I think I'm most irritated about the fact that Microsoft is downplaying the extent of the problem. The outage is not resolved, and is now going into its second day. For me, this is the last straw. It's hard to migrate to another service like gmail or yahoo, but the unreliability of hotmail has just gotten to be too consistent. It's been almost a decade, but . . . so long hotmail, thanks for the memories.

JCP, La Jolla, CA

Been restored???

I've not had access at all with my XP version since early Monday. Oddly enough, I had access with Vista last night and now just waiting for that computer to see if I can do it again. You don't realise how much info you have in that system til it's GONE.

Makes me think more about switiching to my Yahoo address...

Shannon, Vancouver,

I have been down for two days.

CHudson, Selbyville, US DE

Without a doubt it was out for much more then a few hours. Came back up at around 4:30GMT but kept going down every so often afterwards. First tried to get in around midday.

Squadala, Hyrule,

My e-mail has been down since Monday afternoon. It's Wednesday and I still can't access my hotmail, e-Bay account, MSN news, and other sites. Microsoft says the problem is fixed! I'd feel a lot better if they acknowledged the problem still exisits and were working on it.

John, LaSalle, IL

Quit complaining - It is FREE!

SW, Chapin, SC

They could AT LEAST explain the cause of the outage. Thumbs down for Microsoft.

Raphael, Montreal, Quebec

The UK had the same problem with Hotmail yesterday, so it wasn't just restricted to those countries mentioned. You only have to look on Yahoo Answers to see this was the case all day and not just for a couple of hours as stated by Microsoft.

Catherine, Fort William, UK

Hotmail was out. Haven't we heard about Chinese hackers trying to take down our systems here? Is is just a coincidence that we also had a major power outage in Florida? Wonder if this has happened anywhere else.

Gooby, Greenfield, Indiana

It's been up and down like a yoyo for about 5 weeks now. Getting fed up of it.

MN, London, UK

i am stil trying to access my e-mail and i'm unable to do so. This is horrible and intolerable especially if you have a business. It is not 12:40p.m. in EST in CT and I am still unable to log in and check my mail.

stephanie , hartford, CT

These things happen. Its the Internet.

I am shocked to hear some guy is relying on hotmail for his business. No one takes business with hotmail.com as their email address seriously!

Also... if email is so critical for him, he should get a back up email system. Must be a flakey business.

DW, birmingham, uk

Well time is 17:38 on Wednesday 27th Feb and i have no access to hotmail, though i don't have anything hugely important on this server its still an inconvenience as i can't send e-mails to my friend in the U S

M Egbers, Brackley, UK

12:47 afternoon, feb 27th,
Still cannot access hotmail, let alone get to the login page.

Get Service unavailable

PB, fairfax, virginia

I can't get on Hotmail and I have something very important to brag to my sister about!

Teresa, Kansas City, Missouri, USA

I'm still unable to logon to hotmail at 11:47 CST. I have been able to logon once late yesterday afternoon since early yesterday morning and locked out ever since. I don't use a free email service for mission critical email, but it is annoying to be told the issue is fixed when it is no.

annoyed-in-Blooingdale, bloomingdale, IL

Still cannot log on as 12:55pm EST in Ohio

Tom, Zanesville, Ohio

Hi,
I can't access my hot mail account this morning. I have tried different browsers w no results.

Mike
Feb27,08
9:58 A.M.

Mike, Bend, OR

2/26 no service
2/27 still no service

Fixed????

Jackie, Rochester, MN

Still cant log in, been on and off since the weekend Its now 16:49 GMT in the UK. They need to get it sorted quickly

Amanda , Hampshire,

My hotmail account has been down all day today 27.02.08 time now 5pm! So much for getting hotmail up and running again!

Michelle Smith, Bedfordshire, UK

Today is still a major problem when trying to access hotmail.
very frustrating due to the fact that i need it to find a new job and my hotmail is the only contact that the recruiters can get me on. I could not access yesterday for 4 hours and even after it is still very slow. Come on microsoft, Millions of people are annoyed and problems like this dont just reflect the hotmail service but could damage microsofts future products in general.

Adam Ball

uk hotmail user

Adam Ball, stoke, uk

Sorry about that - we were installing the next upgrade for our new government approved surveillance mechanisms. We'll make it less obtrusive next time...........
Yes, question from the back..."it IS for your own good".......

DrDoom, Nuneaton, UK

I cannot access hotmail at 1207 pm EST.

Keith Smith, Wilmington,

Using Hotmail for business critical emails? What a joke! If your business is really that important, you shouldn't be relying on a free e-mail service which has absolutely no obligation to maintain any level of service.

Alex, Guildford,

i have struggled all day and still cannot sent with hotmail.

pan network, Southport,

in Slovenia an NO hotmail again!

sarah, Ljubljana, Slovenia

I was not alble to log in all day yesterday. So were some of my friends. It is 11 am and we still can not log in. And this is my business email. I am really dissapointed.

Roxana, Montreal, Canada

I just tried to access my hotmail and it's still down this morning 27feb2008 at 9:10

sandy, edmonton,

My hotmail account was out intermittently over this past weekend and is still out today, Wednesday, February 27th, at 11:08 AM ET. Does anyone know who and how I can contact MSN about this?

WKK, Brooklyn, New York, US

Still down for me at 11:10 AM eastern time on Wednesday. Haven't been able to access Hotmail at all since Monday afternoon.

John Womack, winston-salem, north carolina

"A few hours"? Come off it! 9.30 am to 6.30 pm is nine hours in my book.

I am only a private user - checking my bank account, credit card, etc, and keeping in touch with family and friends; my sympathies go to your business users who have a living to earn.

I hope your will wear belt and braces in future.

JLCD. Richmond.

Jack Dribbell, Richmond, England

I was down yesterday morning, up yesterday afternoon and evening, and down again this morning.

RRiley, Arlington Heights, IL

I had Hotmail access yesterday 2/26, but not today 2/27. Why do they claim it's "FIXED" when obviously the problem still exists? Who do they think they're kidding? I'm glad I do not use Hotmail exclusively, only for some business emails that are not crucial, but it's frustrating none the less. I will not use them anymore.

Sandy, Austin, Tx

still cannot log in.

Marcelo Vasconcelos, Rio de Janeiro, Brasil

Today is 2/27/08 and I am still having problem with my hotmail, it takes a while to open and when it comes up it say page cannot be display, please get the situation fixed soon.

Thank you

Eleonor Earl, Brooklyn, New York 11234

I still cannot access my e-mail even though the problem has supposed to have been sorted why is this?

Lynne Wood, Birmingham, UK

My hotmail account is still down from yesterday.

Fred, Wolverhampton, UK

Wednesday morning, California, 6 AM and still can log in. Site does not even come up.

Kevan, Pasadena, CA

Time to switch to my gmail account permanently

AT, minneapolis,

I'm in the uk South East area and still cant get access to my hotmail account at 2.15pm 27 Feb!!

jen, essex, u.k

I can log in, but messages are not coming through. No messages since 5am, and I know that at least five have been sent since them.

One of them a test message from my Gmail account - which will now become my primary email account, as I have to have a reliable account.

Kate, London, UK

i am still not able to log into my hotmail account or to msn messenger. i am waiting on a very important email regarding a job. when will this problem be solved?

Linsey Parker, Warrington, England

Still can't log in.

9:15 February 27

charlene, london, canada

Same problems here 2pm Wednesday and no access.

Shaun, Kettering, UK

i`ts now late afternoon GMT and still i can not log on to hotmail . is it me or have microsoft got in to bad habits of telling ther customers that the problems are fixed when they have not .I also noticed they have problems with ther sp1 for vista which they have no intention of fixing before realease what kind of company realeasese software that dose not work

anaon

brian, manchester, UNITED KINGDOM

i still can not log in

Emily Grimshaw, malaga, spain

Personally I find Gmail account better than Hotmail.
It's easier to use, efficient and def. doesnt' face outage problems.

Just a suggestions

Sara, Los angeles,

Still cannot log in to hotmail account - 9:19 a.m. on Wednesday. Problem fixed - I don't think so.

Laurean Reynolds, OTTAWA, Canada

I still can't get into my account on a regular basis. Early this morning it worked (5:30am) and now I am not able to access it again (8:30am).

Liz, Minneapolis, MN

i can now get onto msn but my e-mail i still dowm wont open the page at all!
very un happy as i need this account for work!

Tom, london, uk

A day later and still not able to get into my hotmail account as well as having great difficulty getting access to other internet files. Not so great MSN!

Laurean Reynolds, OTTAWA, Canada

I cannot log in this afternoon.
Linda, UK

Mrs L Miatt, Southampton, UK

perse ,south africa
still cant login

perse, port elizabeth, south africa

Wed., Feb. 27, 9:30 AM EST - still unable to login to my Hotmail account. The problem has not been fixed.

tomek, Columbus, OH,

Can't use anything, im, email etc. Still not fixed and its now half 2, 27/02.

Sophie Flanagan, Manchester, UK

Time 14:30 Hrs UK Time. Wednesday 27th
I have been unable to sign in to Hotmail since yesterday morning apart from a short period of time this morning at about 09:00 when I obtained access.

Is it about time that Microsoft actually told its users what the problem is!!!! or are they afraid of what the reaction might be.

Brian, Heathfield, UK

9:27 am and i cannot login, this says the problem was resolved yesterday, so whats the deal today?

ruby, jacksonville, florida

still not working!!!! GRRR!!!

Michelle, Milwaukee,

2.30pm 27/02/08, UK Unable to log in, time this was sorted out!

Claire Shanley, Devon,

Dear Mr. Denver-based-user. For a business/mission critical email service, perhaps Hotmail isn't the best choice......

Maggie, Manchester,

Still down with no information desperate to get in to my e mail account.

mike, manchester, england

Typical Microsoft- there was a "unique" problem which we will not discuss or elaborate on any further. You are merely the consumer and have no right to any more information than we choose to give you.

MM, London, UK

Nearly 2pm and still can't log in thats over 24 hours now

Sarah, Reading, UK

Spain - 14.50 hrs - 27th Feb - still cannot log in or even access msn home page.

Isabel Shaw, Granada, Spain

I've been trying to login to hotmail from Singapore for 24 hours and cannot access the website. Time now 9.45 pm 28 Feb. In 10 years I have never had this kind of problem.
K

Kate, Singapore, Singapore

I still cannot log in either!
USA-VA

Megan, Mechanicsville,

2-27-08 I still don't have service can't log in yet if this happens again I will be forced to use another service for my business mail.

Larry, Stafford, USA

I still can't get in.

Brandon, Winston-Salem, NC

Ireland is the same!!! I cannot log in at all.... A pain!!!

Carmen, Dublin, Ireland

Hotmail DEFINITELY NOT WORKING in Exeter, California.

PT near Fresno, Exeter,

not working for me either, and it's 2pm in Dublin, Ireland... the problem IS NOT FIXED!!!!!!!

sara, dublin, ireland

It's 6:00am pacific time. I still cannot get on hotmail.

marlyn, mentone, california

It's 8:01 am CST and I still can't log in either! Super frusturating! I'm switching to Yahoo today! Hotmail gives me problems at least once every couple of months.

amy, kansas city , mo

Had problem yesterday. And I have just tried to log on again today and it is the same too.

Tracey Dunne, Maidstone, Kent

I still cannot logon to my hotmail by 1am Melbourne, Australia

ron, Melbourne, Australia

Hi from UK - no access yesterday - and STILL NONE TODAY

jAC, lONDON, UK

Mine still isn't working...

Jimbo, Whitehaven, UK

Please- at the very least - notify all users via MSN headlines that there is a problem and give an estimated time of fix. Keep all informed that aggressive efforts are being made.

k murray, rawlings, usa / md

Still experiencing access problems - after (brief) access, system crashed & took out microsoft explorer, now can't access at all! UK 27-02-2008 13:25hrs.

P Collins, Ipswich,

Problem still here - msn doesn't work either, and access to my e-mails through hotmail sign in is erratic, at best.

Kris, Stevenston,

I still cannot login.

Bimba, hollywood, Florida

A day later-- and the problem is NOT fixed.

sharon, charlottesville, va

I have not been able to log in for 24 hours and still cannot log in this morning in Port Charlotte, FL. Will switch to yahoo!

Andrew Durette, Port Charlotte, FL, USA

It is 8:35 EST and I am still unable to log into my hotmail email. I'm very disgusted!!

Aneka McReady, Eatonton, USA/GA

I still cannot log in this morning at 8:30AM EST in Port Charlotte, Fl after a 24 hour shutdown.

Andrew Durette, Port Charlotte, FL, USA

Same old story...different day! Simply a nightmare and still no go!

clifford clavel, Lugano, Switzerland

Let Microsoft know that I'm still not able to log-in to hotmail!

Sue, Adelaide, south australia

I've just swapped from Hotmail to Gmail yesterday. Not being able to access my account yesterday was the final straw. I've found Hotmail increasingly unreliable and I get lots of spam through them too. Constant offers of "penis enlargement" are not really what I'm after.

Martyn, Dubai,

i kept some sort of error code 800..381 - something like that - when i googled it - it kept saying somehting about time not being set right on my computer.
and when i checked the msn status..... it alerted me that it was all running fine...

da funk, beds,

Not true that it's been resolved - still can't login and reports coming inb from other countries with problems.

It would be helpful top readers if you checked claims before reporting them!

SR, London,

Problem Fixed? I still cannot login.

Joe, San Diego, USA/CA

i think that msn/hotmail should have a better defence because it keeps crashing.

muzz, london, United Kingdom

I still cannot log in. In UK at 13.03. Is causing difficulties.

DCooley, Horam, Heathfield, UK

I cannot take this sort of outage for my business again," wrote one Denver-based user. "This comes at a mission-critical time for me. Not a good story for Microsoft Live."
Anyone who relies on Hotmail in a business environment must have read the term "mission critical" in a "How to Succeed In Business" book.

Trish, Dublin, Ireland

Still not able to log into Hotmail 12.20 GMT Wed 27 February! Nearly 24hrs after first encuntering the problem. If this continues shall definitely be thinking seriously about a change in email provider.

S Church, Scotland, UK