Free Elizabeth Arden gift and goodie bags to be won
Just before Christmas a fire broke out in Nigel Wheeler’s home in Sheffield in the early hours of the morning. No one was injured, but the cost of repairing the damage to the kitchen ran into thousands. The cause turned out to be an unlikely arsonist in the shape of Mr Wheeler’s black labrador, Max.
“He tends to pinch things from the kitchen counter,” Mr Wheeler explains. “That night, I had left a carrier bag near the hob. He jumped up and managed to turn the knob and put his paw on the ignition button.”
The carrier bag caught light and the resulting fire damaged the kitchen units, hob, work surface and fridge freezer. Smoke spread through the kitchen and into the conservatory before the fire burned itself out. Mr Wheeler’s home contents insurance covered the £5,000 repair bill, but his case highlights just how easily accidents can happen – and the importance of ensuring that you have adequate cover.
About three million British households have no home contents insurance, figures from Abbey show, while 5.5 million households are thought to be underinsured. Only four in ten people take the time to check the details of their household cover when they purchase the policy.
Note that underinsurance has a more insidious effect than you might have thought. The problem is not simply that the insurance company will cover you only up to the amount that you have insured – it may not even do this.
Vicky Emmott, senior manager of underwriting at Halifax, the bank, says: “It is important to insure your contents for their full replacement value. Halifax Home Insurance offers unlimited cover for contents, but some insurers offer sum-insured products, which make the customer responsible for ensuring that the sum insured is adequate. Failure to assess value correctly may result in a claim payment being reduced and the amount of the reduction will be linked directly to the amount by which the items are underinsured.”
For example, if you have stated a sum insured of £20,000 and your actual home contents value is £40,000, your insurer may adjust any claims and pay out only 50 per cent. In some cases, where you are perceived to be significantly underinsured, the insurer may not pay out at all.
The accumulation of electronic gadgets and a boom in collecting, driven by auction sites such as eBay, has meant that the value of the average home contents has soared in recent years. The best way to ensure that you have sufficient cover is to tour your home and make a room-by-room inventory. Do not forget to include furniture, carpets, curtains and clothes, and try to recall when you purchased or were given the item. If you have receipts, keep them.
Once you have established a reasonable contents value, you can then look for the right policy. While it is easy to search for the cheapest policy on the internet – sites such as Insuresupermarket.com make cost comparisons simple – price should not be your sole consideration. You also need to think about quality of cover.
Does your policy offer new-for-old cover? In other words, will your four-year-old laptop be replaced with a brand new one if it is stolen, or will you have to settle for an older model? Are your personal possessions covered outside the home? Some policies will cover your bicycle, baby buggy or the contents of your handbag once your remove them from the house, but in most cases this is an optional extra, not part of the standard cover.
Other extras to look out for include legal cover – which could pay for things such as disputes with neighbours – freezer contents cover, sports equipment cover and garden equipment cover.
You also need to look at the level of cover. For example, how much is the single-item limit? On some policies, this can be as low as £250 to £300, while more comprehensive policies will offer single-item limits of £1,000 to £1,500. Hiscox , which markets insurance policies to high-net-worth individuals, has a single-item limit of £5,000.
You will also need to consider your payment method. Many insurers charge between 3 per cent and 10 per cent extra for paying by monthly direct debit, rather than a lump-sum premium, although there are a few – including Hiscox and Marks & Spencer – who do not. Another factor to consider is whether your insurer offers a no-claims discount (NCD). While these are common on car policies, when it comes to home contents cover only 60 per cent of policies offer NCDs, which can reduce your premiums by as much as 30 per cent if you make no claims for five years.
How to cut your premiums
Lower your security risk. Installing burglar alarms, superior locks and security lighting can help, as can joining a neighbourhood watch scheme.
Raise the excess. The more that you are prepared to pay in the event of making a claim, the lower your premiums should be.
Pay annually rather than by monthly direct debit. If you pay with a credit card, make sure that the interest is lower than the charge your insurer would levy for direct debits.
Some insurers offer a discount if you “freeze mark” valuables with a special type of pen and then register the numbers with a security company.
Follow our three athletes' progress in their preparations for the London Triathlon, and pick up training tips and more
Enjoy screenings of all the classic films you love, plus take advantage of two-for-one tickets
We explore leisure activities that are safe and suitable for all of the family
Times Online's new TV show helps you make the right decisions for your pet
Read our exclusive 100 Years of Fleming and Bond interactive timeline, packed with original Times articles and reviews
The latest travel news plus the best hotels and gadgets for business travellers

Our Credit Clinic has free help and advice
£129,500
Bentley Edinburgh
£79,850
Mercedes-Benz of Northampton
£26,995
Unit 1, Woodfield Business Unit, Kidderminster Road, Ombersley, Worcester.
Great car insurance deals online
90k + Bonus + Options
Confidential
London
£23,716 +
Highways Agency
National
£
£43,405 - £48,228 pa
Notting Hill Housing
London
£38k
Barclaycard
Various Locations
Live in One of London's Most Vibrant Areas
From £249,950
Beautiful Gardens w/ stunning Thames Views
Studios £33K, 1 Beds £60K, 2 beds £79K
Mortgages, bank acc & money transfers to help you buy abroad
Explore mystical Jordan
From £1030 for 7nts 4*
to USA's Most Cosmopolitan City; San Francisco!
£POA
Book Now for Winter 08/09 and Get 10% off!
Great travel insurance deals online
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times. Search globrix.com to buy or rent UK property. Visit our classified services and find jobs, used cars, property or holidays. Use our dating service, read our births, marriages and deaths announcements, or place your advertisement.
Copyright 2008 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.