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The disappearance of cash came a step closer this week with the launch of bank cards that allow shoppers to pay for items worth less than £10 without having to use a PIN or signature.
The new contactless technology, backed by Visa and MasterCard, is designed to replace the need for loose change and speed electronic payments. You will not even receive a reciept, unless you ask for one.
A number of high street banks will issue the contactless cards in London over the next couple of months, after which the system is expected to be extended nationwide. By the end of next year Apacs, the UK payments association, expects five million contactless cards to have been issued in the UK.
Here Times Money answers your questions about the new way to pay for your morning coffee.
How does the contactless technology work? Contactless payment cards use short-range radio to exchange payment information with terminals at till points and do not need to be inserted or swiped. Consumers will not need to confirm their identity with a PIN or signature: they can simply tap their debit or credit cards on a reader to authorise a purchase. You will only be able to pay for items less than £10. For more expensive items, you will need to insert the card and key in your PIN.
Who is behind the new technology? Visa and MasterCard have both developed contactless infrastructure – Visa payWave and Mastercard PayPass – but cards with either brand or logo will work on any contactless reader. The cards and readers will carry a standard symbol.
MasterCard has suggested that the contactless technology will not be restricted to cards. The company has tested PayPass on key fobs, mobile phones and even wristwatches, which can be tapped or waved in front of a till-point reader in the same way as a card. For the moment, at least in the UK, it will be restricted to debit and credit cards.
A number of retailers in the capital have announced plans to install contactless card terminals, including McDonald’s, Coffee Republic, EAT, Books Etc, Chop’d, Krispy Kreme, Threshers and YO! Sushi.
How are contactless cards different from other cards in my wallet? Contactless cards are simply standard debit or credit cards that allow holders to pay for items less than £10 without a PIN or signature. The cards should not be confused with prepay cards, which are loaded with cash over the phone, or online, and come in either contactless or chip-and-PIN formats.
How safe is it? The £10 transaction limit is the first and most obvious safeguard. The second is a limit on the number of consecutive contactless transactions that cardholders can make before having to key in a PIN. The limit will vary between individual banks, but Apacs says that it will be capped at a “handful” of transactions.
Robert Kenly, of Money-supermarket.com, the comparison website, believes that some people will be wary of a payment card that does not require any proof of identity, but that many others will be won over by the convenience. He says: “There will be a number of checks in place and so long as cardholders remember to report lost cards immediately, they will always have any losses refunded. For some people it will perhaps seem too risky but, as with anything new, once people have tried it they may find that they actually like it.”
When will these cards be available? Over the next couple of months a number of high street banks, including Halifax and Bank of Scotland, will issue contactless cards to account holders who live, or shop, in Central London and Canary Wharf. HSBC plans to invite up to 50,000 of its customers to upgrade their plastic, while the Royal Bank of Scotland group, which includes NatWest and Mint, will distribute several thousand cards by the end of November.
However, Barclaycard, the credit card arm of Barclays Bank, has stolen a march on its rivals by issuing the first contactless card in London this week. The OnePulse credit card allows contactless or chip-and-PIN payments, and also includes an Oyster card, the electronic travel card used on public transport in London. The OnePulse card will be the only contactless card to include Oyster. It will also offer 0 per cent on purchases for six months and a 14.9 per cent APR.
When will contactless payments be available nationwide? Banks will watch to see how many retailers install the contactless readers before issuing the cards as standard. Likewise, retailers are likely to wait until enough customers have the cards before spending money to upgrade their equipment. However, Apacs expects banks and retailers to roll out the technology through the next year, and by the end of next year five million contactless cards are expected to be welcomed at more than 55,000 retail outlets.
Tried and tested worldwide
Consumers in the UK may have only just got used to chip and PIN, let alone the new contactless cards, but elsewhere in the world there are already 21 million of the new payment cards in circulation.
The rollout by Visa and MasterCard has focused mainly on the US and SouthEast Asia, but contactless cards are undergoing trials in Guatemala, Mexico and elsewhere in Latin America. The technology behind the cards is standardised across the world, with the same purchase limit of £10, so UK travellers will soon be able to use this new payment option while on holiday.
Banks in the US have been issuing contactless cards since 2003, with more than ten million now accepted by 30,000 shops and restaurants.
The technology has not been restricted to debit and credit cards. In September last year MasterCard handed out wristbands to 5,000 American football fans entering the Giants Stadium in New York. These cards were preloaded with cash that could be spent at the stadium’s food concessions by tapping the bands against card readers.
Meanwhile, Visa began a trial last November, allowing customers to make secure payments using their mobile phones. The phones, which were customised using a technology similar to that found in contactless cards, can be touched on cash machine sensors in a similar way, allowing customers to make small payments quickly without the need for a bank card.
Banks in Turkey were the first in Europe to issue contactless payment cards. In July last year 25,000 consumers were given the Tap and Go cards to buy coffee, burgers and cinema tickets.
A number of trials have been running across the Continent, including a German scheme in 2005 to allow contactless cards to pay for bus and train travel.
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Peter:
I don't know how it works in Sweden, but I run a business in the UK, and the banks make a fortune just by charging to count and deposit your cash into your account. Whatever happens, the banks make money, and lots of it.
Dav!d, Colchester,
used this method of payment in Belgium several yrs ago........excellent.
Does it mask day to day shop price?inflation?
Mike
mike, oxford, england
I'm not interested.
My debit card here in Belgium can be loaded with up to 125 euros. I don't have to enter a PIN, I can just a tap on a button. It.s not very convenient except as a way to make calls from public phone boxes (it can be loaded free at a phone as well).
I'd rather stay with money.
I look at what I won't be able to do - give the kids their pocket money - buy the Big Issue - drop a few coins in the charity collection box - pay the boy next door for washing my car...
The idea of using it abroad is ludicrous - have you checked how much it costs to use your UK card in Europe or in the states? and are you going to be happy to pay that on top of say three pounds for a sandwich? or a couple of euros for a bottle of water?
I understand the positive comments about what happens if you lose your card or if someone uses it fraudulently. Trouble is, without a card YOU won't have any money or be able to get any - but I'll have my notes! :-) (with apologies to Hugo Rifkind...
ATM, brussels,
This is a very convenient way of making payments, saves me from carrying around extra change just in case I need a drink or small snack whilst shopping. Although on the downside I feel its just added to the collection of cards I already have and I am trying to avoid carrying around.
Tariro, Bath, United Kingdom
A similar system was introduced several years ago in Sweden with massive support from the banks, lukewarm response from the shops and disinterest from the customers. Chips on the credit cards stored data on your current balance for paying small purchases.
After 2- 3 years the banks gave up because customer acceptance didn't pay for the scheme. People like cash in their pocket and don't want banks/shops knowing their buying habits..
The reason for the scheme was to maximise the bank profits since the counting of cash costs the banks an enormous amount of money. Every time a shop deposits its cash takings in a bank, it is counted at least twice (once at the shop, and once at the receiving bank). So in the life cycle of cash is society cash is counted several times (8 - 10 levels normally). Just removing one of these counting levels saves millons (just ask any supplier of cash counting systems)
Peter, Stockholm, Sweden
At least there exists a potential to get your money back if you lose your card. If you drop your 20 pound note, there is absolutely no chance in getting it back. Took us long enough to work this out.
Casey, England,
Stewart, have you read the article? I refer you to the following sentence: The cards should not be confused with prepay cards, which are loaded with cash over the phone, or online, and come in either contactless or chip-and-PIN formats. Although I do accept that we are behind many other countries with the whole card/pin/chip business
Alsadair, Southampton, Hampshire
Can't wait till this technology is integrated into mobile phones.
Farrukh, Woking, UK
Erm no thanks.
Adam Neilson, Birmingham,
How do they stop fraudsters carrying mobile units which would collect payments as they walk past you? It must be possible to boost the collection units to do this.
Mark, Andover, Hampshire
Stewart, this system does not involve placing cash onto the card, it is linked to your credit card account so if there is any fraud involved they reimburse you. I live in NY and use it on a daily basis. If I lose my card I simply report it stolen and am liable for nothing.
Fer, New York, USA
All this excitement and media reporting is laughable. We are way behind other countries in europe when it comes to banking and customer services for that matter.
This technology was available in the Netherlands in 2001 when i lived there. I think it was called chipknip.
It is a great idea. The only down side is if you put 20Euro on your card and then lose it and somebody finds your card, they then had 20Euro to spend and there was nothing you could do.
I do believe there was a maximum limit you could place on the card though because it was only designed for very small purchases.
Moral of the card, keep the amount relatively small and dont lose it !
stewart, Epsom, Surrey