Robin Pagnamenta and Dominic Walsh
Win 100 iconic DVDs
The energy regulator has demanded commitments from power companies to slash gas and electricity prices.
Alistair Buchanan, Ofgem's chief executive, told the big six power companies yesterday that they should announce firm pledges to pass on recent steep falls in wholesale energy prices by February at the latest.
Amid mounting fears of profiteering, he also said that Ofgem would refer the industry to the Competition Commission if there was not faster progress on cutting bills and scrapping price plans that penalised poorer and more vulnerable customers.
Ofgem, which began a competition inquiry into the industry in February after steep price increases, also said that it was considering changes to the licences of UK energy companies to abolish common industry practices. These included charging customers who use pre-payment meters more than those paying via other methods, such as direct debit. The regulator is also focusing on the cost of electricity to rural customers who are not on the gas grid and unable to benefit from “dual fuel” deals.
Ofgem said that some progress had been made by the energy companies since the inquiry began, including an end to about £500 million of unfair premiums charged to customers. But it demanded “more and quicker action” for customers who were losing out at the moment. “We've seen progress, but it's certainly not the end-game,” Mr Buchanan said.
Ofgem's announcement unleashed a wave of criticism, in which the regulator was accused of acting feebly. Paul Kenny, the leader of the GMB trade union, said that the Government needed to close down Ofgem and replace it with a beefed-up watchdog. “Ministers need to get the message fast. Ofgem does not have the power or the political will to stop the energy companies ripping off consumers. Threatening to refer these companies to the competition commission is not taking action, it is the equivalent to sending a memo,” he said
Centrica, the owner of British Gas, said that it had already cut prices for pre-payment customers. “We are fully confident we will meet all Ofgem's requirements for transparency and fairness in our pricing,” Phil Bentley, the managing director of British Gas, said.
Meanwhile, the Energy Retail Association, which represents the six big energy producers, said that it took Ofgem's statement seriously. "All the companies will be considering the concerns Ofgem has raised. However, today's statement also recognises that energy companies have already invested £300 million in response to the regulator's report,” it said.
As well as British Gas, the UK's biggest power companies include Scottish & Southern Energy, E.ON, RWE npower, Iberdrola's Scottish Power and EDF Energy, the UK arm of Electricité de France, the French power group.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
36-month car lease
on contract hire for
£359.99 plus VAT pm
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
The UK's leading alternative to showroom finance.
Finance packages tailored to your needs.
Minimum loan of £15,000
Car Insurance
c£100,000 + car, bonus & bens
Lord Search & Selection
Midlands
Competitive salary + NHS pens
The Council for Healthcare Regulatory Excellence (CHRE)
London
Not Specified
The Sheppard Trust
London
£31,842 – £38,378pa
Charity Commision
London, Liverpool or Taunton
Moments from Battersea Park.
For sale with Winkworth.
See your free Experian credit report beforehand
Book now & save over £100pp.
11 cool resorts, lowest prices... Early Booking offers 15 Nov.
20% off selected Azores holidays taken in October with Sunvil Discovery
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.