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Plans to help two million elderly and vulnerable people cope with the soaring cost of gas and electricity bills have been dismissed as inadequate by consumer groups and charities.
Ministers are planning to introduce new legislation to force energy companies to share data with regulators, so customers can be directed to the best value deals.
A trial scheme is also being proposed to check that 3,000 vulnerable customers are on their suppliers’ cheapest tariff.
The move is part of a fuel poverty action programme unveiled by Ofgem amid growing fears that at least a million more households could fall into fuel poverty this year,as power price increases look inevitable in the coming months.
Sir John Mogg, chairman of Ofgem, said: “The action programme has produced a whole series of practical steps to pinpoint help and to tackle fuel poverty.”
However the plans were immediately attacked by watchdogs who said they went nowhere near far enough to addressing the problems faced by millions of homeowners across the UK.
Adam Scorer, campaigns director at Energywatch, said the action plan was a massive missed opportunity.
"There’s very little in these statements that hasn’t already been said and almost nothing new on the table.
"These announcements are going to have a hollow ring to them for millions of households who need goverment and the regulator to respond to the true scale and consequences of fuel poverty.
He added: “We are at a loss to understand the reluctance of government and the regulator to move more quickly and decisively on social tariffs and on unfair charges to pre-payment meter users.”
Ed Matthews, a spokesman for Friends of the Earth, added: "The new fuel poverty measures announced today won't fix the problem - people will still be left out in the cold."
And Kate Jopling, head of public affairs at Help the Aged, described the proposals as "a sticking plaster to hold back a catastrophe".
She said: "While it is welcome news that the Government is moving in the right direction on fuel poverty, this initiative does not go nearly far enough to deal with the looming fuel poverty crisis."
Official figures claim 2.3 million households are in fuel poverty - spending at least 10 per cent of their income on heating their home.
Watchdogs claim the real figure is closer to 4 million.
Energywatch said 14 per cent of gas pre-payment customers have ‘self-disconnected’ over the past year because they cannot afford to top up their meter.
Pre-payment customers, typically those on low incomes, are charged up to £330 a year more for their power by energy suppliers.
The chief executive of one of Britain’s largest power companies yesterday became the latest to warn that further energy price rises are imminent.
Ian Marchant, the chief executive of Scottish & Southern Energy, said that the unpredecented rise in oil prices meant that the outlook for customers did not look good.
Last month companies such as British Gas and E.ON pledge to spend an extra £225 million between them tackling fuel poverty over the next three years.
However, average bills have soared back above £1,000 a year and uSwitch, the internet switching site, fears they could rise to £1,300 by the end of the year.
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Want the government to care for your plight? Move to a communist country. The fact is oil supply is running short. This is capitalism at work.
Want to enjoy a good retirement? Work harder now and save more money. As simple as that.
Patrick, London, UK
You can be sure that the 90% who are not in 'fuel poverty' will just have this largesse added to their bills, whether they can afford it or not. What happened to ability to pay? The whole area of fuel pricing needs to be rigorously analysed in comparison with Europe. We are being fleeced!
Colin, shrewsbury,
This could be the final nail in Brown's coffin!
Our fuel bill doubled in one year and these people care not for our plight.
We simply want a quite life but all we get is corruption both in government and in the city of London that now stinks to high heaven with drty dealing and corruption.
Kenherts, hertford, uk
More Bureaucracy. More gimmicks.
Unfortunately I dont believe one single word this Government utters.
ronnie, Bucks, UK
Being "Poor" is all about not having access to scarce resources. If you help the "poor" to use scarce things then they get even scarcer and the price goes even higher. Then the producers get accused of "profiteering" and you end up like Stalin, who used fighter planes to increase farm production.
Pedro, Stratford,
I'm a pensioner with the good fortune to have a small private pension which unfortunately takes me out of the "benefits" loop that is essential if I am to receive any help for insulation or house improvements. Nevertheless I don't have spare cash to improve my home. Catch 22.
Christine, Wales,
More proof that Labour isn't interested in the working class. This week they announced financial support for home electricity generation - another middle class bonus - yet it didn't tell the power companies to cut rates for pre-pay users immediately.
But, of course-pay users aren't middle class!
Ted, Cheshire,
Oh so much spin again from Brown - a grandly titled action plan that actually contains no government action of substance. Lets face it the poorest tend to be on pre-paid meters and do not have access to on-line rates and benefits of monthly direct debits. The answer is to give them access to these.
Pete Smith, London,
"Action Plan" is merely management speak for inaction.
Rupert Grovellier, Oxford, Oxfordshire
"david, Gloucester, UK"
Has it crossed you ,mind that many people were doing the things you suggest when energy was "cheap"?
I probably wear more clothes indoors than you do outdoors!!
Rupert Grovellier, Oxford, Oxfordshire
Labour create proverty through the tax system, then they create a bureaucracy so we have to fill in forms to get our money so we can pay our bills. Just look at all the tax increases Labour have targeted at business and consumer no wonder cost of living increasing, example my council tax up 75%.
steve tea, manchester, cheshire
There are some things that competition is good for and others not, we have plenty of Oil, Gas, Coal, Wind and tital power sources....why does this government allow foreign companies to squander our natural wealth.
Adrian, Aldershot, ENGLAND
If the government really wants to tackle fuel poverty it should break the energy cartel that it engendered by allowing electricity generation and supply to be under the same ownership. Throwing money at certain low income groups may make good headlines but doesn't tackle the root cause.
Paul, Coventry,
All of us are suffering.. Why target the vunerable only? What if you are just above this level?
Hamad Lone, London, England
The should have kept the utilities in public ownership.It would have been better than buying the Rock which looks like costing the tax payer billions.
stephen hulton, eure, france
Since the primordial soup, water, light and heat have been an essential to life. in a developed society they should be readily available to everybody as basic necessities. They need to be paid for, BUT at basic osts. There is no room here for individual profits. Fuel poverty is an obscenity.
Bill, Suzhou, China
Well meter fiddling will surely be on the rise this winter
Phill, The Wirral, England
And where do these companies think those of us on less than 18kpa, and a family to feed, aer going to get the money from?
Dave Kinsley, Derby, UK
Who can say that spending more than 10% of our income on energy is inappropriate? Maybe in the future it will be 20 or 30 % for everyone?
If we are to move to a lower carbon future someone needs to start burning less fossil fuel.
Increase VAT on fuel to 17.5 % and scrap stamp duty - move house
Chris, London,
I do not agree with giving more just to certain groups in society.
Everyone is struggling and there are plenty of working poor who simply because they are working do not qualify for help towards energy bills.
This system merely condones what the greedy companies arew doing hiking up their prices.
Stephen Holmes, Withington , UK
All these things appear to be lawyers and economists solutions to problems. Look for cheaper deals! Whereas the market is telling us to reduce our energy consumption and particularly that which uses gas or oil, either directly or indirectly. Start with warm clothes. Can you still get Long-Johns?
david, Gloucester, UK