Steve Hawkes
Win tickets to the ATP finals
Plans to help two million elderly and vulnerable people cope with the soaring cost of gas and electricity bills have been dismissed as inadequate by consumer groups and charities.
Ministers are planning to introduce new legislation to force energy companies to share data with regulators, so customers can be directed to the best value deals.
A trial scheme is also being proposed to check that 3,000 vulnerable customers are on their suppliers’ cheapest tariff.
The move is part of a fuel poverty action programme unveiled by Ofgem amid growing fears that at least a million more households could fall into fuel poverty this year,as power price increases look inevitable in the coming months.
Sir John Mogg, chairman of Ofgem, said: “The action programme has produced a whole series of practical steps to pinpoint help and to tackle fuel poverty.”
However the plans were immediately attacked by watchdogs who said they went nowhere near far enough to addressing the problems faced by millions of homeowners across the UK.
Adam Scorer, campaigns director at Energywatch, said the action plan was a massive missed opportunity.
"There’s very little in these statements that hasn’t already been said and almost nothing new on the table.
"These announcements are going to have a hollow ring to them for millions of households who need goverment and the regulator to respond to the true scale and consequences of fuel poverty.
He added: “We are at a loss to understand the reluctance of government and the regulator to move more quickly and decisively on social tariffs and on unfair charges to pre-payment meter users.”
Ed Matthews, a spokesman for Friends of the Earth, added: "The new fuel poverty measures announced today won't fix the problem - people will still be left out in the cold."
And Kate Jopling, head of public affairs at Help the Aged, described the proposals as "a sticking plaster to hold back a catastrophe".
She said: "While it is welcome news that the Government is moving in the right direction on fuel poverty, this initiative does not go nearly far enough to deal with the looming fuel poverty crisis."
Official figures claim 2.3 million households are in fuel poverty - spending at least 10 per cent of their income on heating their home.
Watchdogs claim the real figure is closer to 4 million.
Energywatch said 14 per cent of gas pre-payment customers have ‘self-disconnected’ over the past year because they cannot afford to top up their meter.
Pre-payment customers, typically those on low incomes, are charged up to £330 a year more for their power by energy suppliers.
The chief executive of one of Britain’s largest power companies yesterday became the latest to warn that further energy price rises are imminent.
Ian Marchant, the chief executive of Scottish & Southern Energy, said that the unpredecented rise in oil prices meant that the outlook for customers did not look good.
Last month companies such as British Gas and E.ON pledge to spend an extra £225 million between them tackling fuel poverty over the next three years.
However, average bills have soared back above £1,000 a year and uSwitch, the internet switching site, fears they could rise to £1,300 by the end of the year.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
36-month car lease
on contract hire for
£359.99 plus VAT pm
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
The UK's leading alternative to showroom finance.
Finance packages tailored to your needs.
Minimum loan of £15,000
Car Insurance
c£100,000 + car, bonus & bens
Lord Search & Selection
Midlands
Competitive
Barclaycard
Competitive
EVERSHEDS
London and Manchester
£80-95,000
Clay McGuire Executive Selection
Moments from Battersea Park.
For sale with Winkworth.
See your free Experian credit report beforehand
Book now & save over £100pp.
11 cool resorts, lowest prices... Early Booking offers 15 Nov.
20% off selected Azores holidays taken in October with Sunvil Discovery
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.