Marcus Leroux and Anna Schaefer
Win tickets to the ATP finals
Michael O'Leary is known for picking fights with everyone from regulators, trade unions, competitors and even a fair number of his customers.
Yesterday the chief executive of Ryanair, the Irish budget airline, went still further by declaring war on what would appear to be an integral part of his industry: the suitcase.
Having spent years trying to price out competitors, Mr O'Leary said that he was trying to price luggage out of air travel. He said that he would increase baggage fees on Ryanair flights until the “absolute minimum” number of passengers decided to check in bags.
Ryanair, Europe's biggest airline, has become infamous over its £10 each-way fees for checking in bags.
This year it has increased the anger of heavy packers by introducing a £30 fee for passengers who take on a carrier bag of duty-free goods or a small handbag as well as their 10kg (22lb) of hand luggage.
It has also introduced prohibitive fees for customers who choose to check in at the airport, rather than online, and the airline said last week that it was scrapping check-in desks altogether.
Mr O'Leary, asked yesterday whether Ryanair would reduce the baggage fee after the closure of check-in desks, said: “No. We will be putting it up - £10 to the next rounded figure. I assume we will go for £20 or £30.
“And we'll keep increasing it until we get to the absolute minimum [of passengers bringing hold baggage], probably 20per cent or 25per cent.”
Ryanair hopes to cut handling costs by 50 per cent and reduce its presence from about 50 check-in desks to between five or ten bag drops. “It's a completely redundant and valueless process,” Mr O'Leary said.
In his opinion, 10kg of luggage is easily sufficient for a two-week holiday. Consumer groups said many that many passengers would beg to differ, however, and would take their bulging suitcases elsewhere.
James Fremantle, industry affairs manager of the Air Transport Users' Council, said: “Obviously, baggage is important to passengers. It's a commercial business and you're not going to do something that drives passengers away. Passengers have a choice.”
Mr O'Leary said that Ryanair's abolition of check-in would mean that passengers would spend less time shopping in airports. “Overpriced retailers like Stansted have conspired with the airlines to get passengers to show up three hours early to spend money in their overpriced shops,” Mr O'Leary said.
This would leave customers more change to spend on Ryanair's £4.20 sandwiches and £2.50 cups of coffee. Which?, the consumer campaign group, said that Ryanair was the highest-priced airline for food and drink and that a hungry traveller could add 50 per cent to the price of a typical flight.
Food and drink are among the lucrative “ancillary charges” and extras that Ryanair and easyJet, its budget rival, have been using to boost profit. They represent about 22per cent of the Irish airline's revenue, about €132million (£117million).
Last week Ryanair introduced paid-for mobile phone use on its flights from Dublin. “So far, I have had no complaint from a passenger that the cathedral-like sanctity of a Ryanair flight was punctured by a phone call,” Mr O'Leary said.
He also threatened Thomas Cook with legal action over so-called screen-scraping websites, which access the Ryanair site remotely and take a cut of inflated ticket prices.
Mr O'Leary released correspondence that allegedly showed how a Thomas Cook company had overcharged a couple by £241.71.
A Thomas Cook spokesman said: “This is a regrettable situation and we apologise to the customer concerned. Customers are made aware of the breakdown of costs, including fuel supplements. We believe this is an isolated case due to a system error but we will be fully investigating this matter. Thomas Cook will be contacting the customer to offer a full refund.”
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
36-month car lease
on contract hire for
£359.99 plus VAT pm
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
The UK's leading alternative to showroom finance.
Finance packages tailored to your needs.
Minimum loan of £15,000
Car Insurance
£12,578 per annum
The Independent Housing Ombudsman
London
Competitive
Barclaycard
Not Specified
The Sheppard Trust
London
£80-95,000
Clay McGuire Executive Selection
Moments from Battersea Park.
For sale with Winkworth.
See your free Experian credit report beforehand
Book now & save over £100pp.
11 cool resorts, lowest prices... Early Booking offers 15 Nov.
20% off selected Azores holidays taken in October with Sunvil Discovery
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.