Claim your free 2010 double sided wall chart
However, it is thought that aviation regulators refused to allow the airline to continue operating without the immediate payment of debts to air traffic controllers. Suppliers were also refusing to refuel Zoom's aircraft unless they were paid in cash, which would have cost about £30,000 per flight.
More than two dozen airlines around the world have been forced into bankruptcy this year because of rising oil prices and the economic slowdown in North America and Europe.
Silverjet, which operated business-class services from Stansted to New York, shut down in June and Oasis, a low-cost operator to Hong Kong, closed in April.
Zoom, which was based in Ottawa, operated from Glasgow, Gatwick, Manchester, Cardiff and Belfast to cities such as Vancouver, Calgary and Halifax in Canada. It also provided charter services to Florida in the United States and the Caribbean.
Zoom passengers stranded in Gasgow and Gatwick were furious after being given no information on what was happening to the airline.
Jim McGrory, 62, from St Andrews, said he was travelling to Calgary from Glasgow and had been forced to spend £600 to fly with another airline. He added: “When I arrived there was a large queue at the Zoom office. Eventually we were told there was a delay because of a financial problem of some sort. We have not been offered any compensation or help to find an alternative route. I think it’s been handled very badly.”
James Brown, a passenger from Glasgow, said: “Myself and my wife are booked for three days in Vancouver, then we’re travelling through the Rockies to Calgary. If there are any further problems with our flight, then that will effectively mean our holiday is ruined. The communication is extremely poor.”
Passengers who have travel insurance or booked their flights through an agent should be able to claim compensation for cancelled or delayed flights.
However, passengers who booked direct on Zoom’s website may only be able to reclaim their money from credit card insurance.
Virgin Atlantic and British Airways have said they will offer Zoom passengers discounted fares on their services.
Aviation regulators are considering imposing a levy on all air passengers to create an emergency fund for those caught in this sort of situation. Airlines are not keen on this idea because they do not want to increase fares further.
Aviation analysts expect more airlines to go out of business in the coming months on the back of falling demand for flights and high fuel costs. Some estimates predict that as many as 50 carriers in Europe could collapse, leaving only those with strong balance sheets, such as British Airways and Lufthansa.
Aer Lingus, the Irish airline, said that it expected to lose up to €30 million (£24 million) this year and could lose substantially more next year without severe cost cutting. It gave warning that, without reducing its costs, its business may not continue to be viable.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
With rail travel in Europe on the rise, we review the benefits of travelling by train
In this special section we explore new food trends to help improve your dinner party and impress guests
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
1998
£47,955
2004
£56,950
Essex
Check your free Experian credit report before applying
Car Insurance
c. £70,000
The Duke of Edinburgh’s Award
Windsor
£123,460 pa
The Law Commission
London
Southwark County Council
£100,000
Home Office
Liverpool
Moments from Battersea Park.
For sale with Winkworth
Find out about shared ownership.
See your free Experian credit report beforehand
Includes flights, accommodation with room upgrades, transfers city tours in Hong Kong and Bangkok.
PremierHolidays.co.uk
For your ultimate tailor-made ski holiday, click here
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
Choose from the beautiful landscape and tranquil beaches of Oahu, Kauai, Maui & Big Island.
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.