Angela Jameson
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Network Rail has given warning that the record £14 million fine imposed today by the Office of the Rail Regulator (ORR) for non-performance will have a "material impact" on bonuses (writes Angela Jameson)
Iain Coucher, the chief executive of the rail infrastructure group, declined to give further details, but said that everyone would be hit.
Mr Coucher said that the bonuses would be affected so that "every single person inside Network Rail gets the message that no overrun will be tolerated".
The regulator has said that it intends to write to the Network Rail remuneration committee to ask it to take special account of Network Rail's breach of its licensing conditions when it considers bonuses
The move comes as more Virgin Rail passengers face fresh rail misery this Easter as Network Rail closes the West Coast Main Line south of Birmingham for four days over the Bank Holiday weekend.
No rail services will run in or out of London Euston from Good Friday to Bank Holiday Monday.
Passengers who wish to travel from the capital will have to take a bus replacement service to Coventry or travel from Marylebone station to Birmingham.
To add to the rail misery, Easter Sunday services on the East Coast Main Line — the other main route to Scotland through Yorkshire and the North East — will be subject to significant delays as trains are diverted after Doncaster, through Leeds.
Nor will the end of the Easter Bank Holiday see a return to normal services.
Network Rail has said that there will be a greatly reduced service into Euston, with longer journey times, on Tuesday, March 25, as trains will have to be diverted through the West Midlands.
Network Rail, which is upgrading the line to make it possible to introduce a new timetable with faster journey times in December, has also confirmed that it will have to close sections of the line for 315 hours — as many as 13 weekends — this summer to finish engineering works.
The prospect of Easter rail misery will also disappoint passenger groups that today welcomed moves by the rail regulator to take action against Network Rail after the delays at Rugby and Liverpool Street station in January, which it said were "totally unacceptable" and part of a "continuing breach by the company of its licence".
The regulator said in a statement this morning that the rail infrastructure group had jeopardised the reputation of the railway through its weakness in planning engineering projects and its failure to communicate properly within the company and with train operators.
And the watchdog also criticised the rail infrastructure group for not having a "robust plan" to complete improvements to the West Coast Main Line, in time to make changes to the timetable in December 2008.
Bill Emery, the chief executive of the ORR, said: "It is quite clear from our thorough investigation that Network Rail is failing to manage major engineering work consistently well as it should.
"This is due particularly to weaknesses in the company's planning, risk assessment and site management of projects as well as to failures of communication within the company and with train operators."
Network Rail has been ordered to produce a plan by the end of March detailing how it intends to complete the West Coast Main Line improvements in the next nine months.
The project, which is understood to be delayed, is likely to cause repeated shutdowns for engineering work between now and December.
The fine on Network Rail, the biggest since it was fined £2.4 million for allowing engineering works to overrun at Portsmouth in 2006, comes on the day that Sir Ian McAllister, the chairman of the infrastructure group, collects his knighthood from Buckingham Palace.
Sir Ian has been heavily criticised for staying at home during the new year chaos. He told a newspaper that he would only get in the way if he went into the office.
The disruption to services comes only two months after Mr Coucher told The Times that trains would run 365 days a year and that it would find ways of restricting its engineering work to eight-hour stretches over nights so that lines would not have to be closed over weekends.
Mr Coucher said: "Following the new year, we have listened to passengers and those who represent them and now our planning and preparation is more robust than ever.
"Each project is an immense engineering challenge in its own right, and Network Rail is absolutely determined to deliver a safe and reliable railway back to passengers and freight users at the promised time."
Over the four-day holiday the rail infrastructure group has said that it will deliver 300,000 hours of engineering work.
About 6,000 engineers are expected to be employed around the clock on the projects.
However, the Easter disruption will pose a crucial test of Network Rail's planning and engineering competence and all eyes will be fixed on whether they are able to complete the planned work on time.
Commenting on the ORR's fine, Mr Coucher said: “We are clear that the ORR has said that what happened at the new year cannot happen again.
"We agree and accept the findings in the report. We will make changes in the way we plan and manage future work on the railways."
The rail infrastructure boss, who took over from John Armitt last year, added that Network Rail had already made changes since the new year to bring in more specialist engineers.
In particular it has said that it will reduce its reliance on agency staff, specifically in overhead line engineers.
The shortage of overhead line engineers during the Christmas and new year period was the main reason for the rail group's inability to complete engineering work at Rugby on time.
Network Rail told the Transport Select Committee that some days only 50 per cent of the overhead line engineers who were hired turned up for work.
Mr Coucher said: “We are now focused on delivering our improvement programme for Easter and have already begun informing passengers about the works taking place.
"We will work with the train operating companies and National Rail Enquiries over the next few weeks to get the message out so passengers will be able to check their journeys before they travel."
Network Rail has said that it will accept the fine but has suggested that the money, which goes to the Department for Transport, should be used to deliver additional and concrete benefits for passengers.
The ORR’s report said today that at Rugby, while Network Rail had good planning and project management processes in place, it failed to ensure that site management was adequate.
This meant that at key times it was unaware of the extent of the problems on the ground, unable to minimise their impact and unable to provide reliable information to passengers and train operators.
At Liverpool Street it failed to conduct effective assessment of the risks involved before beginning work and failed to ensure that site management was adequate, leading to the same consequences as at Rugby.
At Shields Junction, Network Rail failed to conduct effective assessment of the risks involved before beginning work, which meant that it failed to design and install the signalling equipment effectively and efficiently.
Norman Baker, the Liberal Democrat Transport spokesman, said: "This sounds like a huge fine, but it is a pointless one. All it means is Network Rail will have £14 million less to invest in railways, and the Chancellor £14 million more in his coffers. This is actually bad news for passengers.“
He added that the only sensible option was to penalise directors through their bonuses.
Politicians and transport unions have criticised the fining system, arguing that the not-for-dividend Network Rail, which has more than 100 members made up of stakeholders rather than shareholders, is effectively a public company and, therefore, taxpayers merely pick up the fine.
A spokesman for Virgin Trains, the train operator that was most affected by the disruption at Rugby over the New Year said that travelling on the West Coast Main Line was going to be extremely difficult for its passengers this year.
"We think it is an extraordinarily tight timetable to get the work completed. But now we have a month to sit down and agree a timetable with Network Rail. What we really want is certainty and guarantees that their timetable is workable," the spokesman said.
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As long as the fine comes out of wages and bonuses, and is given back directly to the first million long suffering travellers, it's an excellent idea. Unfortunately, it is much more likely to come out of the improvements budget! Duh.
Antonio, Estepona,
What a circus, the rail regulator fines Notwork Rail which in turn will have to find the money from government (ie from taxpayers) or reduce the amount spent on rail upgrade. So how exactly does Mr Emery think this helps?
Meanwhile bonuses and knighthoods seem to be protected.
Far better than applying the "biggest fine" so far to Network rail, the travellering public would be better served if Mr Emery slapped on a smaller fine that was taken directly from the management salary pool, thus hitting the incompetants who run this company in their own pocket
john webster, aylesbury, bucks
Maybe this is a good way with a small danger
wing, newyork,
The only way an organisation like this will understand their incompetence is by sacking the senior responsible personnel and having ALL bonus payments linked to independently reviewed performance.
Fining is a waste of time. Did you hear the representative on the BBC saying thay would pay out of efficiency savings? - They should already be efficient - and if they are not, they should be penalised, not allowed to use their past incompetance to pay the fine.
Peter W, Hastings , UK
Friends of the Earth and co, take note. Planning a holiday around rail travel is impossible!
Paul, Coventry,
And all the while, New Labour are out of our cars and onto public so-called 'transport' with the highest petrol taxes in Europe. More than 80% of the cost of petrol is tax. Thanks for nothing, New Labour.
RB, Aberdeen,
They should fine them a million a day and keep doing it until they guarantee that they will carry out all engineering work during the night when no trains are running and so no network closedowns are needed at all.
Mark Hester, Oxford,
As the government/taxpayer pays the fine why not make the fine £1Trillion. That would impress the fools that that don't notice what is going on and still would make no differrence financially.
Brian Gilbert, HAMPTON, Middx
The West Coast line isn't situated to the south of Birmingham.
Frank Upton, Solihull,
I see that fining NR just transfers money from one public pocket to another, but surely it makes it much easier to take action against teh failing contractors, if their failure can be proved .
Does anyone know if such action is planned or underway ?
da, Chambery , France
I love seeing train compnaies suffer....
They charge ridicoulous prices for a train journey ... and then they wonder why people dont use public transport.....
haha... i hopeFirst Capital Connect and Midlane Mainline suffer aswell.... and the employees of these companies get wages around the figure of 30k - 40k (if not more) a year... and this is all from charging stupidly HIGH Prices....
good on you watchdog, and keep up the good work.
vish, bedford,
Who gets the dosh?
C.U.JAMES, Glasgow, Scotland
If they have to shut down the main lines so often, and in holiday periods when, I supppose, "unimportant people" travel, then the network must be more clapped out than I imagined.
Nick M, St Ouen, France
You need to see Network Rail before the transport select committee to see how incompetent they really were, it was shocking!
Rob, Brum, UK
I wonder if i and other travellors have to pay all these fine, by
costing us, what kind of justice is this, when fine a company;
you should clarify where these fine will come from, not from
traveller's.
This punishment will be passed on to us by clever-dick /employed by the bunch of selfish money makers, with no
feeling for travellers: Cllr Ken Tiwari(oxford UK)
Cllr Keen Tiwari(Independent), Oxford , United Kingdom
Part of the answer seems quite obvious to me - pay the fine from the directors' bonus pot. That way the money is not taken from the cash needed to run the company and those who expect to reap the greatest reward in times of success suffer the greatest when they collectively fail.
Bill, Ramsey, UK
Simple solution, scrap network rail and let the train operators run and maintain their own lines and infrastructure like we had pre nationalisation.
graham, king lynn, england
The West Coast Project is a massive undertaking the scale of which has not been attempted on an existing railway since the 1960's. People need to remember this is a project that will improve journey times and increase capacity for the travelling public, so a little pain for a lot of benefit. Yes the works overran and yes there are valid management questions, but blame is also due in part to the obstructive web of contracts created by privatisation. And anyway, have other groundbreaking projects always been delivered on time, to budget and without problems ? I cite The Channel Tunnel, The Thames Barrier, Wembley, the Grand Bibliotech in Paris, Athens Olympics and Jubilee Line Extension as just a few. These are complex innovative projects, things are bound to go wrong.
My main beef however is with the fine. It will directly reduce the amount of money NR has to spend on desperately needed capacity upgrades, thus hitting the British traveller. In addition who gets this £14m ? The Treasury
Paul, London, UK
This is all very well, but this will just be passed on to rail users in the forum of even higher fares. Of course, Gordon Brown will not do anything, as he'll be quite happy to have another £14 million of our hard earned money to go towards funding some ridiculous New Labour scheme that nobody in the country wants.
Chris Bovey, TOTNES, Devon, UK
People in Network rail need to be sacked. Its simple.
Dear Managers of Network Rail,
Please go back to your careers advisor and get them to recommend you a different job. Maybe you should start on something small, and then work your way up. Maybe you should start off in the mail room and see how you handle that?
Kind Regards,
the UK
James Rich, London,
Yet another regulator imposes a record fine on a service company. So not only do we consumers get bad service but then we end up having to pay the fine indirectly. This isn't good enough! The directors and executives should be fined personally or imprisoned. The public are just being stealth taxed by the regulators while the management causing the problems still receive their bloated salaries and pensions in spite of being incompetent. Even if they do get sacked it is usually with a generous settlement. It is time people were penalised when they make mistakes instead of being rewarded.
Tony Woods, London, UK
Norman Baker has 'hit the nail on it's head' so to speak. Fining Network Rail and penalising it's incompetent management team (who are responsible for the entire affair) are two completely different things.
Punish the Network Rail Managers through their ridiculous bonuses, and then punish The Office of Rail Regulation management for their incompetence in prescribing suitable penalty ....
Far too many managers and people in power have actually been getting compensated for their incompetence, this culture MUST change, and now!
Ali, London,
Fine, but who ultimately pays the fine - not the responsible directors, not politicans, but the rail traveller.
A lovely way to fill the Treasury coffers - Gordon must be proud of this stealth tax!
William, Sevenoaks, Englane
Failure rewarded once more. Oh, and about the fine...So they pay it, but where did the money come from?
michael spring, london,
What an absolutely absurd gesture.Network Rail a government funded and run body stuffed full of incompetent administrators is fining itself for incompetence.Baker is spot on - if there are any fines due they should come out of the pockets of these second rate managers and not at the expense of the "poor bloody tax payer".
philip, Ipswich,
where do the fines go? are they swallowed by goverment?
the same question arises when brussles lashes out as in the case of telfonica in spain and microsoft.
how much more effective to hand back to individual customers where possible,and fines should be fully accountable rather than disappear.
the uk MP s would not understand this logic as they seem to have rules for themselves that the rest of the population would deem dubious
john haydon rowe, javea,
It is ludicrous to fine a not -for-profit company which is spending its surplus money on us the passengers! The govenment will only spend the moeny on road-building. What a stupid Govenment this is.
J.E.Poole, Romsey, Hants, UK
Sir Ian was collecting his Knighthood at the time ? The next time we read his name is when his vast bonus is declared. Must be nice to be on the right side off "rip off Briton".
There would be more comment then mine if the fingers where not
straphanging rather than typing.
robert everitt, wolverhampton,