Ben Webster, Transport Correspondent
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Britain’s worst-performing train company is raising fares on many routes by more than double the rate of inflation from tomorrow.
First Great Western is one of several companies taking advantage of unprecedented demand for rail travel to push up fares for some passengers by about 10 per cent.
The rail companies are taking advantage of a loophole in the Government’s price-capping system for season tickets.
While the average season ticket across all routes within a franchise is limited to an increase of 4.8 per cent, the companies can raise fares on particular routes by any amount they choose.
FGW, which ran almost a fifth of its trains late in the past year, is raising the annual season ticket between Maidenhead and London, one of its most popular routes, by 9.65 per cent.
SouthEastern is increasing season ticket prices between Canterbury and London by 11.11 per cent and National Express East Anglia by 6.38 per cent between Norwich and London.
Occasional rail passengers will also pay up to 10 per cent more from tomorrow. FGW is increasing the standard open return fare from Bristol to London by 9.6 per cent, from £125 to £137.
More Trains Less Strain, the passenger campaign group, said that it would be cheaper for two people to take a taxi between the two cities.
A spokesman said: “This is a staggering sum for a journey of only an hour and a half. FGW may claim people can book cheaper tickets in advance, but they are very often not available and people cannot predict exactly when they will travel. Trains are part of our everyday travel network and it’s unfair to force people to plan rail journeys as they do for flights.”
Brian Cooke, chairman of London TravelWatch, has written to the Department for Transport asking it to commission an independent review of FGW’s pricing policy to check whether it was breaching the limit on regulated fare increases.
“We are unhappy that the train companies audit themselves on this,” he said. “The DfT has a vested interest because of its profit-sharing deals with train companies. We need an independent body to check this out.”
The DfT said in July that it planned almost to double the amount collected in fares to £9 billion a year by 2014 and cut subsidy by a third to £3 billion. It said that passengers should pay 75 per cent of the cost of the railways and taxpayers 25 per cent. The costs are evenly divided at present.
Anthony Smith, chief executive of Passenger Focus, said: “A chill wind will blow down many of Britain’s platforms when passengers find out their new fares.
“Steep rises on individual routes are masked by the average figures published by the industry. These unjustified and unfair rises will rankle. Train companies that are not delivering a quality service should freeze their prices. Passengers who are not getting what they have paid for must complain to their train company so the message is received loud and clear.”
Stephen Joseph, executive director of the Campaign for Better Transport, said: “The Government is talking tall but walking short when it comes to ensuring the transport sector tackles climate change. If it is serious about tackling climate change, it must ensure that train journeys are an attractive, affordable option.”
The overall cost of motoring is lower than it was in 1980 in real terms, while rail fares have increased by 40 per cent, according to DfT figures published last month.
George Muir, the director-general of the Association of Train Operating Companies, said: “The revenue from fares helps to pay for investment that directly benefits passengers. Billions of pounds are now being spent to improve the railway and the results are showing through.”
Several train companies, including Stagecoach and First Group, have announced recently rail profits that were well ahead of predictions made when they signed new franchise deals.
Norman Baker, Liberal Democrat transport spokesman, said: “Ministers seem content to force up train fares as a way of limiting demand rather than providing the rail network which is needed for social, economic and, most of all, environmental reasons.”
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My weekly fare from Croydon to Kingston has gone up nearly 50% overnight from £20.00 to £29.30, upon contacting the two rail suppliers servicing the route. Southern told me they didn't know the reason for the increase and took my address with a promise to write to me within 10 days, South West trains told me that my previous fare did not exist and told me that I was exagerating, upon insisting that I was indeed holding two identical tickets besides the price in my hands they too promised to get back to me. Why were these customer service departments no briefed in advance. How are they ever going to justify 50%?
Rob Wood, Croydon, Surrey
The prices of train tickets are truly shocking now. I think the government is totally missing the point if it wants to encourage people to use public transportation and combat climate change. The ticket prices are exceptionally high and you see many trains going mostly empty during non-peak hours. It's far cheaper to drive even with the recent rise in fuel prices.
To put things into perspective, we recently travelled by train from Stuttgart (Germany) to Strasbourg (France) (Sameday return) (IC, IRE, OSB) during peak hours on a Friday for just 28 euros for two people. The journey takes around 2/2.5 hours and the trains are extremely comfortable and well-maintained. Even a TGV (1.17 hours) ticket on the same route costs £60 per person. We only booked one day in advance. Bahn have a whole range of trains at different speeds with very competitive prices. Bahn's weekend ticket allows unlimited travel for up to 5 people anywhere in Germany on most trains for just 30 euros per day.
Vj, Oxford,
Fares from Bexleyheath into London have risen around 14 %. The service is mediocre at best and London trains are not as fast and frequent as trains on a neighbouring line in Abbey Wood where the fares have actually fallen. Abbey Wood is part of a Labour voting cons whereas Bexleyheath is a Conservative marginal. There seems an element of political engineering in the so-called "formula".
Mario, Bexleyheath,
All the pontificating will get us nowhere; the rhetoric will get us nowhere. These train companies know that rail users can do nothing but whinge! I mean, how else is one expected to travel into London on a daily basis if you work there but live in, say, Maidenhead? You certainly wouldn't fly; neither would you seriously take a taxi. These companies know commuters have no other option than rail and that's why they'd continue to squeeze us dry. So, whinge all we like, nothing will change unless we decide to take up jobs in our little villages instead of commuting to London.
Annie, Cambridge, UK
I pay £1800 council tax a year for 3 bed semi in Gravesend Kent. Now I face a further rise of 10% on my season ticket his year just to go to work!! I thought Labour principles where for the working man? Is it time for a change? It's quite clear Labour is not doing the job properly.
Harry, Gravesend , Kent
Archaic innefficient labour practices, top heavy overpaid and unaccountable government bureaucracy, the lead foot of vested historical land and property ownership, and consequent lack of self correcting free enterprise spirit, are the reasons Britiain is the lowest value for money country in the world.
Quijote, Marbella,
People seem to forget that here in the UK the railways are not in place to serve the travelling public, but to make as much money as possible for FatCat shareholders and Executives at the expense of the travelling public. The railway companies collective motto should be "Charge More, Provide Less". What's that in Latin?
Neil, Gloucestershire, England
I have the misfortune to travel from Hayes (Kent) to London. My annual season ticket will rise from £992 to £1,140, that's 14.92%. In 4 years my ticket has risen by 53%.
Southeastern claim better services, but that is debatable at best. Even now over the last year, according to Southeastern's own published statistics the percentage of trains "on time" - ie up to 5 minutes late in train parlance - is 87%, less than 1% better than the level at whcih discounts become mandatory. In period 9, covering the latest month, the "on time" level was 73.6%. That's more than 1 train in 4 "late".
Now there is an extra wheeze. All trains from Hayes to London are now timetabled to take an extra minute, so whereas a train taking 41 minutes from Hayes to London Bridge was deemed "late" - official time 35 minutes - it is now "on time" as the journey is timetabled at 36 minutes. When I first started to use Hayes the train took 30 minutes!!
bob, London,
Andrew not just the 1970's trains, but do people recall the slam door carriages? A guard told me that these were 1920's and 1930's stock. Can this be right?
How how a mighty engineering nation has fallen.
Buy to let anyone?
Austin Tassletine, South West, UK
It is now even more logical to travel by car than by train. So much for emission targets and carbon footprints, buy a car you have no choice!
Andrew, Harrow, England
The rail "watchdog" has condemned the fare increases, none of the companies takes a blind bit of notice of this organisation, it is totally Toothless! There is no option but for passengers to take matters into their own hands.
Neil, Gloucestershire, England
Without doubt the biggest cock-up of the last Conservative government was the privatisation of the railways. It is impossible to run a profitable national rail network so it must be partly subsidised by the state - and I say this as stauch advocate of the free market. Incidentally, we are now subsidising private companies' profits rather than the public weal. British Rail was better than the current set-up, it was more reliable and on time much more often. Much of the rolling stock currently in operation was bought under British Rail. I wonder if these Italian made trains of Branson's will be working 30 years from now like the the stuff BREL produced in the 70s.
Andrew, Suffolk,
Wow! A £137 for a standard return from Bristol to London; these people clearly have no idea how to make money.
D.J., Hampshire,
Where is the independant audit from the passenger association?
T.R.E. Hugger, South Pacific ,
This is madness. Trains are the primary instruments the government can use to reduce UK atmospheric carbon output. Yet ticket prices are increased both to capitalize on demand and to restrict demand to within the confines of existing infrastructure capacity. Folly.
We should seek to rapidly improve the infrastructure to take on more and more passengers and freeze prices. This probably won't come about however until the government renationalizes the entire rail industry.
Took a lot of blood on the tracks to get the government to budge on Railtrack. Will it take several similar ecological disasters to get them to budge on the trains?
LC, Ely,
no to rail rise
Sebastian C Eisenberg, Bromley Kent, United Kingdom