David Robertson, Business Correspondent
Attend an evening with Andre Agassi
In the cutthroat battle for business-class airline passengers, any competitive advantage is jealously guarded - even the shape of the seats.
Virgin Atlantic is understood to have started legal proceedings to protect the design of its Upper Class product after competitors started to roll out suspiciously similar seats. Industry sources said that Sir Richard Branson’s airline was suing Contour, a Wales-based seat manufacturer, for breach of patents.
Virgin spent £50 million developing the herringbone shape and layout for its Upper Class and introduced it with great fanfare in 2003. Airlines sell business-class tickets, which generate most of their profits, on features such as the flattest bed and best in-flight entertainment. The largest airlines develop their own seats in order to have a unique sales proposition. Virgin has two patents covering the shape and configuration of the seats and the technology used to lower the seat into a bed.
Contour built Virgin’s seats, but the company has also supplied herring-bone-shaped seats to Delta, Cathay Pacific, Air Canada and Jet Air.
Virgin is thought to be seeking damages from Contour and is also thought to be demanding that these other airlines remove their seats, which could cost them millions of dollars in lost revenue. Contour declined to comment and a spokesman for Virgin Atlantic said that the airline did not talk about active legal proceedings.
Delta, Cathay Pacific and Air Canada are in the process of installing the new seats. Jet, an Indian airline, has already fitted out its aircraft.
Contour was founded in 1933 as LA Rumbold to supply seats for DeHavilland aircraft. The company has also made seats for BOAC, British Airways and British Caledonian. It is a subsidiary of the Premium Aircraft Interiors Group, which in turn is a subsidiary of the Seton House Group, an engineering business. Seton House, which is 81 per cent owned by Royal Bank Equity Finance, reported sales of £459 million in 2005, of which £263 million came from aircraft interiors.
Virgin has always sought to differentiate itself from larger competitors by developing innovative service ideas. Upper Class passengers have a bar area onboard and can get massages at their seat. Ticket prices for an Upper Class seat from London to New York are about £4,000 return and the airline is jealously protective of this market. It has licensed the herringbone design to only one other airline, Air New Zealand.
Last week, Singapore Airlines introduced onboard cabins for first-class passengers. It received its first A380 superjumbo from Airbus last Monday and has equipped the double-decker aircraft with 12 individual cabins.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
With rail travel in Europe on the rise, we review the benefits of travelling by train
In this special section we explore new food trends to help improve your dinner party and impress guests
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
1998
£47,955
12 months for the price of 11 and a 5% discount.
Offer ends 31/11/09
Check your free Experian credit report before applying
Car Insurance
£353 per day
Phonepay Plus
London
£12,000 plus expenses
Ministry of Justice
London
£37,000
Department for Culture, Media and Sport
London
Currently £36,285
Department for Culture, Media and Sport
London
Moments from Battersea Park.
For sale with Winkworth
Find out about shared ownership.
See your free Experian credit report beforehand
Accommodation, flights, tickets to the race and a KL city tour for only £999pp
PremierHolidays.co.uk
For your ultimate tailor-made ski holiday, click here
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
World Class Golf, Spa and preferential Beach Club. Private estate overlooking West Coast
Villas from £275 per night inclusive of Golf
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.