Joe Bolger
Enter our Snapshots of Summer photography competition
Ryanair, the Irish no-frills airline which pioneered charging passengers for checking-in luggage, is going a step further, with plans to charge customers for using the airport check-in desk.
The company, which carried more than 45 million passengers in the last 12 months, said today it would charge passengers an additional £2, or €3, if they choose to use the airport's check-in facilities.
Those passengers who choose to check-in at the airport will also have to wait to board the plane, until all those who checked-in online have boarded.
The airline already charges passengers £5 for every bag they take on their flight. The charge applies to each single leg of a journey, making it £10 per bag for a return trip. Passengers with bags weighing more than 15kg must also pay an extra £5.50 for each kilogram above the limit.
While those charges exclude hand luggage, current Department for Transport restrictions mean only one bag may be taken on board the aircraft by each passenger.
The airline introduced its luggage charges in March last year. In February British Airways admitted it would charge passengers extra if they split their baggage allowance into two or more bags.
A spokesman for the airline said the new check-in charge reflects the cost of providing such facilities.
Ryanair currently charges £4 for passengers checking-in online but will scrap the charge from September.
News of the charge, which will apply for all bookings made on or after Thursday September 20, comes in the same week that the Advertising Standards Authority upheld a complaint against Ryanair, for claiming that it was quicker and cheaper than Eurostar on the London to Brussels route. The ASA said Ryanair's advertisements failed to acknowledge the cost and time involved in getting to Stansted airport and from its base near Brussels into the centre of town.
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
Well lets hope that their customer services at the check in desks are going to improve, once we have to pay for them!!!
And they better do, or otherwise it pays better to use other airline, that is not taking the mickey ...
Lucia, Chichester,
All it will take is an airline (easy jet, Aer Lingus etc) to actually compete with Ryan Air on their busiest route (STN-DUB) and be slightly more expensive, people will change allegiance for extra money.
Aer KLingus tried this a few years back, but did not have the financial backing to continue against Ryan Air and their underhand loss making service.
As mentioned previously it is only the fact that RyanAir are the only aircraft flying these routes that gives them the edge !!
IT IS TIME TO TAKE THEM ON AGAIN !!!!!
Martin Shadbolt, Cambridge, UK
Another example of this company taking the general public as fools, had one experience with Ryan Air which will never be repeated. Jet2 treat their passengers as clients and not fools and they get my vote every time.
Paul Graham, Blackpool, England
Whilst there is a certain logic to this latest "tax" by Ryanair it discriminates against those who have access to computers to check-in and those who do not. Even if you own a PC at home what happens when once has flown to whatever destination.
We do not all have lap tops and world wide access to the Net. Presumably we have have to pay to find an internet cafe to check-in for the return trip. That cost might be more than the cost to check-in at the aiport. Many will simply then decide to pay the "tax" and check-in at the airport for the return flight. So check-in desks and staff will still be needed!
Geoffrey McNab, Belfast,
Prospective passengers on Ryanair should also note that they charge for card payment for each leg of the journey rather than one transaction at the time of booking (which, of course, it is). They do seem to be masters of the "stealth tax", but with little or no competition on many of their routes, we are at their mercy.
Keith Wilson, Beziers, France
Oh! how quickly we forget.Do you remember the time when it cost two weeks wages to fly with BA or Aer Lingus to London.?.
Just check in on line and quit whingin` or get the kids to do it for you!
What about a knighthood for Mick O Leary? For services to the common man!
P.Doyle, Wexford, Ireland
I had a flight to Dublin from Prestwick, provided by a client, and travelled with a small cabin bag and a folding bike. On the return trip I was charged for the bike - "It's a bike even though you've put it in that bag", and then - "Its not a bag it's excess baggage". After referring this to the UK Air Users Council, who semed to be corresponding on first name terms with Ryanair, I got an admission that I should have been charge one fee or the other but not both but no apology and certainly no refund.
That was 11 years ago - I won't be flying Ryanair again if I have any say in the matter.
We also put up language students from time to time and one was delighted to get a flight to London - for £1 = forgetting the £35 it would cost for a taxi to Prestwick, and the samecoming back because the flights left or arrived outside the hours that the rail or even the coach operated. Now anyone flying to London instead of rail is thought as mad or anyone driving Glasgow-Edinburgh
Dave Holladay, Glasgow,
Unless you've managed to get one of those all-in offers of £10 or less flights including taxes etc , its not worth going on Ryanair in most cases if you include all their charges. The final thing that made me avoid them if at all possible was the fact that none of the seats on their planes recline and are made of hard plastic. What price discomfort?
Ryanair will go so far with their lack of customer service that eventually this will erode their customer base except for those captive fliers who have bought foreign properties near fr outlandish airports no one else flies to!
Irving Wiseman, London, UK
I flew Ryanair once, but never again. I found the experience irritating, uncomfortable and unfriendly. And I had to pay 24 euro because I was 3 kilos overweight.
Mr Ryan is way too clever for himself and there are plenty of alternatives. I didn't know but I know now. No more.
Victor Dago, Athens, Greece
whats next paying to go to the loo , ten pence for a sheet of loo paper, paying to exit the plane, how about paying for a window seat , when budget airlines first surfaced it was great it was really cheap but now their not so cheap five pounds here ten pounds there it all adds up the £1 flight turns into £100 they now bump the price up during holidays and its becoming really dear. what would happen if buses started charging more acording to the amount of passengers it had on ,sorry luv the price is now £1.50 instead of fifty pence the bus is nearly full. also have you noticed all the budget airlines prices are very similar ,cosy
r mawhinney, newtownards, northern ireland
Anyone get the feeling that Ryanair are aiming for a cold and callous customer experience. That's the price of going cheap along with all the other hidden charges.
Have they threatened anyone with a court case recently?
J Nicholls, Leeds, UK
Solution,if you object to this further tyranny from Ryanair,is not to travel with this airline
Brian French, Hong Kong, China
Ryanscare, dont we all love them!
I'll happily pay to fly with a decent airline instead of that lot!
Maurice Greene, Glasgow, UK
This makes more sense than the present arrangements where charges are made for on-line check in (done by a computer) but not airport check in (done by personnel who have to be paid). Ryanair need to change their online check-in policy, which presently only permits check-in a maximum of 2 days before the flight. One should be able to check-in for both the outward & return flights at the same time, especially if one considers the difficulty of obtaining public web access at some holiday destinations.
Clive West, Hawes, UK