Steve Hawkes
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British Airways today released for the first time full details of the conversations held with Virgin Atlantic in the past three years over the fuel-surcharge.
Introduction of the surcharge May 2004
1. The introduction by each of British Airways and Virgin Atlantic of the long-haul passenger fuel surcharge (“PFS”) in May 2004 is not alleged to have been the subject of collusive contacts.
First Increase, August 2004
2. BA and Virgin exchanged information on Friday 6 August 2004 regarding the intentions of their respective organisations to increase the PFS. BA told Virgin of BA's intention to increase its PFS to £6.
3. Thereafter, on Monday 9 August 2004, both BA and Virgin announced increases in their respective PFS to £6, as they had discussed, with effect from 11 August 2004.
Second Increase, October 2004
4. BA understands that there may have been attempts by Virgin to contact BA prior to the second increase, but these were not successful.
5. BA announced on 8 October 2004 an increase in its PFS to £10. Virgin announced a corresponding increase in its PFS to £10 on the same date.
Third Increase, March 2005
6. In two sets of calls on 21 March 2005, BA and Virgin exchanged information concerning proposed increases in their respective organisations' PFS. BA informed Virgin that BA intended to increase its PFS to £16.
Virgin confirmed to BA the timing and amount of the PFS increase which Virgin was going to announce.
7. Later on 21 March 2005 Virgin announced to the press an increase in its PFS to £16 with effect from 24 March, as had been discussed.
On the following day, BA announced an increase in its PFS by the same amount with effect from 28 March 2005.
Fourth Increase, June 2005
8. BA informed Virgin on 23 June 2005 that BA was going to announce the following morning an increase in its PFS to £24.
9. On Friday 24 June 2005 BA announced an increase in its PFS to £24, as BA had informed Virgin, with effect from 27 June 2005. Later the same day, Virgin announced an identical increase in its PFS to £24.
10. An email was sent from Virgin to BA shortly before Virgin’s announcement, to which BA replied early the following morning.
Fifth Increase, September 2005
11. On 5 September 2005, Virgin informed BA during a telephone call that Virgin intended to increase its PFS and to be the first to announce the increase on this occasion.
It is likely that Virgin informed BA that Virgin would increase its PFS specifically to £30.
12. On 6 September 2005 Virgin announced an increase in its PFS to £30 with effect from 7 September, as Virgin had informed BA. On 8 September 2005, BA announced an increase in its PFS to £30, with effect from 12 September 2005.
Virgin Reduction, November 2005
13. Virgin informed BA on 18 November 2005 that Virgin was about to announce a reduction in its PFS to £25.
14. Shortly afterwards, Virgin announced a reduction in its PFS to £25, as Virgin had informed BA.
15. A further contact from Virgin to BA relating to this reduction took place following the announcement.
Virgin Increase, January 2006
16. Virgin informed BA on 6 January 2006 that VAA intended to increase its PFS to £30.
17. Later that same day Virgin announced an increase in its PFS to £30, as Virgin had forewarned BA. BA did not adjust the level of its PFS in response.
Source: British Airways/Office of Fair Trading
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At least we know the identities of the BA managers concerned. When are we going to get some info from Virgin? In spite of their 'confession' there was at least one Virgin individual playing along and in my view he is just as guilty. Considering the volatility of the airline industry I believe both BA and Virgin have always offered good value and good service compared to other country's carriers. It is sad that a few individuals have caused this problem and I amazed that they left such an obvious trail of like sums and dates.
Mike, Staines,
Why not title the article "Virgin's secret talks with BA", afterall they're as guilty as sin in this affair too.
They just seem to have got away scot free by being the "whistleblower", remains to be seen how much extra this really cost passengers (if anything)
Andy, Glos,
Wong,
What? Of course it is to do with senior management, they are the ones that are trusted to follow the relevant and prevailing laws.... You're the one that needs to get a grip! People broke the law, a law they were all well-versed in (being a BA employee myself...!)
Lloyd, London, UK
The best example from the OFT is to make the Airlines pay back all the money they have deceived from passengers over this period.
And then change the OFT monitoring system to have a passenger charter of protection that does what it says on the cover.
Plus a large FINE that they cannot pass on to passengers, or that the Government will benefit from. Make them sell something and not profit from it, give it to a UK Home Charity.
Bill Payne, Dunfermline, Scotland
Mr / Miss K Storey Manchester - get a grip, this is nothing to do with senior managers - get a hold of yourself man.
XXX
Wong, Amsterdam, Netherlands
This is a real blow to the staff at BA. They have worked really hard to get the airline back on its feet only to be bowled a googly by the senior managers in the company. A number of people have left the airline but they knew the rules and should be brought to justice and pay the price.
K Storey, Manchester, UK
It is right that both the OFT and the USJD fined BA. What I am unsure about is that, in spite of Virgin informing the OFT and USJD, did they not also fine Virgin, albeit a lesser amount only because they came clean told the OFT and USJD.Baffles me.
Does that mean that if I rob a bank but then I tell the Police and come clean, do I get off scot free? Jolly good-I'm off to Barclays.Anyone want to join my gang.
Richard Davis, London, UK