Elizabeth Judge, Telecoms Correspondent
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A mobile phone service that offers free calls and texts to users who agree to receive advertisements could send shockwaves through an entire industry, its backers believe, after its early success.
Blyk, which is open only to 16 to 24-year-olds, has amassed tens of thousands of users and has attracted nearly 100 big companies, including adidas, L'Oréal and McDonald's, to advertise since its launch in September.
The response rate to Blyk's advertising campaigns, which take the form of text and picture messages, is, it says, 29 per cent.
That is more than double the typical response rate to direct marketing and a figure that independent analysts say is extraordinarily high.
Blyk says that it is creating a new business model in which customers do not expect to pay for their mobile phone calls. The London-based start-up also lays claim to the advertising holy grail: direct access to the increasingly hard-to-reach youth market.
Users of the service must fill in a form detailing specific likes and dislikes. Blyk says that this enables companies to target their advertising in a precise way not possible elsewhere.
Although it is focused on the youth market, proponents say that the model could be used to target other groups, such as older people, via their phones.
Its promise has attracted Goldman Sachs, the Wall Street bank, and Sofinnova Partners, the Paris venture capital firm, as investors.
The mobile advertising market is the subject of increasing hype. Informa Telecoms and Media estimates that it could be worth more than $11billion (£5.6billion) by 2011.
Google, the search engine group, argues that the possibilities of location-based search advertising opened up by the mobile internet are “the recreation of the PC story”, adding: “It is before us — and is very likely to happen in the next year.”
Virgin Mobile in the United States has also launched an advertising-funded service for its young users, entitled Sugar Mama.
However, such services have failed in the past and some analysts, including James Barford, of Enders Analysis, are sceptical.
“Response rates are often high for new formats,” he said, “but as consumers get used to it, they find it easier to ignore.”
Other analysts say that older users might be unwilling to accept endless spam in exchange for a bill reduction.
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For me, 6 MMS messages a day would be incredibly annoying, but for the age group they are targetting it's probably only a minor inconvenience.
Personally I can think of nothing worse than receiving advertising via text/MMS, but my time is precious and phone fees aren't. For their target market, the opposite is probably true.
Richard, London,
It will be interesting to review this business model in 12-24 months and see how Blyk fairs when/if competitors enter the same space.
Blyk sends out 6 MMS messages per day, that's 180 per month. The novelty for these may soon wear thin and become an annoyance. Do subscribers have to read each and every message?
Also, how much is 'tens of thousands'? This figure could be as low as 20,000 users and as a mobile subscriber base that is very low indeed.
Otherwise, if this service does give the advertisers what they need, access to a target with high response rates, then it may well prove to be a very good business model indeed...time will tell.
Loni Avraamides, London, UK