Rhys Blakely, Bangalore
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European and US banks will move more IT work to cheaper countries to cut budgets, according to the head of Infosys, the Indian software giant.
The move could herald further job cuts in the City. Wages for computer programmers have spiralled upwards in London in recent years amid fierce competition among banks and a dearth of domestic talent. The trend helped fuel a 6 per cent rise in global spending on IT by banks last year, to an estimated £170 billion. Lower-skilled call-centre work may also be affected.
Kris Gopalakrishnan, the chief executive of Infosys said: "Lots of budgets that are being finalised are flat; some are down … the declines are in single digits."
Budget decisions are being delayed as firms across all sectors tighten spending and decide whether they can make do without upgrading the technology that underpins their businesses, he added. Those banks where leading executives have been forced to step down in the wake of the US sub-prime crisis are being especially indecisive, he said.
Mr Gopalakrishnan said that banks had already given notice to his company that they intend to shift more labour to India, where wages, although rising fast, are still well below Western levels.
"Clients are telling us, 'we will require more support, don't reduce your hiring' … We expect that offshore will get a higher percentage allocation of spending," he said.
The financial sector, the largest user of IT, accounted for about a third of Infosys's revenues of $3 billion last year.
The banking slowdown comes at a bad time for the Indian IT industry, which is already battling the effects of the rupee's sharp appreciation and wage inflation expected to run at between 12 per cent and 15 per cent this year.
The sector will also soon face an estimated $1 billion-plus bill when a holiday on export taxes on software lapses, a move that will increase Infosys's effective tax rate to about 22 per cent from about 15 per cent.
TCS, the market leader, recently said it was "cautiously confident", but only because it also believes that Western clients will move more business offshore to cut costs.
Groups such as Infosys now face having to revisit their plans to move away from low-margin business process outsourcing (BPO) work, such as running call centres towards high-end consulting contracts. "Discretionary spending is now rare," Mr Gopalakrishnan said.
Fears that fallout from the US sub-prime crisis is set to hit India's shores have been mounting since the new year. In recent weeks, IBM and TCS have both axed hundreds of underperforming workers, while TCS also cut bonus payouts to workers in the first time in its history.
In January, the four largest Indian IT houses – TCS, Infosys, Wipro and HCL Technologies – posted average sales growth for the third quarter of just over 21 per cent, sharply down from more than 50 per cent a year earlier, the point at which the rupee's rise began in earnest.
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When the Indian stock exchange settles
It is surly time to buy Indian shares
Nicholas Iles, Oswestry, Shropshire
The skills shortage is something of a myth - part of the problem is that the employers are ignoring talent over the age of 40. I know of quite a few over forties in the IT industry who simply cannot get work in the UK. I am 53 myself and I have been contracting in Europe for the past 8 years, partly because of the lack of opportunities in the UK.
Richard, Worcester, England
I work in IT, Telecoms to be precise. I have nothing against the Indians but moves like this create havoc for anyone trying to get stuff done.
Yes they're clever people out there, but for the whole a lot are only as intelligent as the questions or info sheets they have in front of them. They're starting to have their own skills shortage now as well, hence the enormous wage rises. Trying to understand a word that they say is also impossible, I have an chap sitting next to me now, he came from India 3 years ago and finds speaking to them in English very difficult.
The big bosses see pound signs, everyone else will simply have to deal with their frustration.
Paul, Camberley,
âdearth of domestic talentâ â utter poppycock. The financial sector is notorious in the IT sector for its idiotic discrimination against the vast majority of candidates. For a British person to get a role you must (amongst other things) a) be currently doing the price job for one of their competitors; b) have a first class degree from the ârightâ university, and c) be under 30 years of age. The City would find all the people it needs if it was a bit more rational about recruitment. Those Indian imports are vastly inferior to what is available in the UK. The only reason why they are there is because they are âas cheap as chipsâ.
The so called skills shortage is a myth; there is no such thing. Massive long term damage is being done to individuals and the UK economy as a whole by the use of in-sourcing and out-sourcing in the IT sector.
David Bodden, London,