Rhys Blakely
The man, the films, those blondes. Free DVD collection starting this Sunday
Dell is moving forward with plans to sell computers pre-installed with Linux, the "opensource" operating system that competes with Microsoft's dominant Windows.
The world's second-largest PC maker has chosen the Ubuntu 7.04 version of Linux, code-named Feisty Fawn, after receiving a flood of requests for the option to choose the software when it asked consumers for suggestions on a new website called IdeaStorm.
Dell's decision to ship Linux is a blow to Microsoft, the world's largest software maker, which makes the lion's share of its profits from Windows. Opensource projects make the computer code behind their software freely available, but can charge for support services. In contrast, groups such as Microsoft charge a license fee to use the computer code itself.
The best-known opensource product, Mozilla's Firefox internet browser, has been steadily chipping away at the lead of Microsoft's Internet Explorer and now accounts for as much as 25 per cent of the market in some territories.
However, Dell's move to Linux also signals a switch in tactics from the embattled computer maker as it strives to regain market share lost to Hewlett Packard, which has also offered Linux-powered computers.
In February, Michael Dell, the group's founder, resumed his position as chief executive of the company, replacing his protégé Kevin Rollins. The move came amid criticism that Dell had concentrated too much on its famously efficient supply chain at the expense of customer service and listening to what consumers want.
The decision to return to Linux in response to consumer demand marks a u-turn for Dell, which first offered the opensource system in 1999 but withdrew it two years later, citing insufficient demand.
Dell has not given any pricing details on its Linux products, or how they would compare to Windows PCs.
Consumers who buy Linux machines from Dell will have the option to buy support services from Canonical, a company that has sponsored Ubuntu.
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I've had a love-hate relationship with Linux since SuSe d3ebuted. After trying Ubuntu, which I thought was great, I switched back to Windows. I didn't want to, but the whole range of bells and whistels that Windows supports that Linux dists don't compelled me. My complaints are small ones however, and pound of pound, Linux is miles ahead of Windows in definability, stability and security. It's becoming more and more user friendly to, which will no doubt, inflict losses on Microsoft, as more people discover that it really is simple to use and install. And once you feel more confident in tinkering with your software, I suspect you'll want the freedom that Linux offers to do so. Buy Linux (OS for under £100), avoid Windows (OS starts over £200), and you'll have a whole lot of fun, nevermind saving yourself money!
Jennifer Hynes, Plymouth, England
I've been using Linux operating system since 1999 and have always had enough patience to
find right distribution for right boxes, usually abandoned computers and laptops that I managed to salvage by making them all usable cyber-machines for my friends.
I still have five PC ( not faster than 500 MHZ) and one Compaq Armada v300 (466 Mhz Celeron ) laptop with wireless Internet connection all running Sam Linux - an amazingly nice distribution based on PSLinuxOS - and , to be honest, it about time to upgrade.
It's been a mix of joy and challenge, pleasure and frustration having to deal with various Linux distributions and incompatible hardware but I learned lot along the way. I witnessed Linux maturing process and growing interest in Linux among largest computer manufacturers as well as overall Linux popularity and always had high hopes for this elegant operating system.
The only problem I had with Linux was the fact that it would not play well on awkward, proprietary and sometimes very strange hardware found in laptop computers. There would always be something Linux would struggle with when running on laptops.
I would certainly be willing to pay 750-950 USAD for decent laptop running (not only Ubuntu) like ones Dell has to offer and I have no doubt Dell will benefit from what they learned from IdeaStorm research.
Just week ago I had to buy laptop ( Lenovo ThinkPad T60p with Windows XP ) for my daughter ( University of California Berkeley postgraduate student civil engineering) and
she's allready dual booting between Win XP and Linux.
Now it's time for me to buy one Linux laptop to please myself.
Best wishes to Dell and Linux
NedVis, Columbus, OH , USA
You will probably be better off buying a Windows PC, rejecting the licence agreement, claiming a refund, then loading your free Linux.
Mark, Manchester, UK
********************************
Hahahahahahaha - Yeah that seems like a really quick and efficient way of obtaining a computer operating system. Any perceived savings will be wiped out by the hours spent waiting for customer services on the phone to give you your refund for the product you specifically ordered in the first place!
phil, London, uk
Anything that can be done to loosen the grip of Microsoft as the dominant and domineering operating system should be welcome by all computer users. Improvements, value for money, choice, and excellence all come from competition. The stranglehold of Microsoft has denied people from all over the world the benefits for many years. Any entrepreneurs with the audacity to stand up to Bill Gate should receive our full support. It is in our interest as consumers to ensure that operating and office software developed by other companies will be successful. No monopoly should ever be tolerated in a free and fair global market. Remember if IBM was not generous enough to allow their basic computer design to be copied by other manufactures, computers would never be so affordable for so many people and we would still live in the dark ages technologically speaking! Microsoft has been rightly taken to task for its anti competitive practices.
Wing, Poole, UK
Well Done Dell!
Vista is such a nightmare to use.
It's about time there was an OS alternative for non-technical PC users.
David, London,
Macs are overpriced, over-hyped, and do not provide the kind of keyboard shortcuts that a geek like self requires! ;) It also flies in the face of Gestalt's law of experience. ;)
Siddhu, Edinburgh, UK
At last! A computer operating system that works and doesn't have critical errors! The Free Market triumphs again!
Chris, Letchworth,
And preinstalled burning chips. I love this sir
Firozali A.Mulla MBA PhD, Dar-Es-Salaam, Tanzania
Mary C. Rajala - error message "corrupt file" could easily be a disk problem (=hardware, not Microsoft error), and surely you had backups of your important files?
Paul, New Forest, England
Given that Dell have been shipping only Windows Vista lately and that does not work with such popular free software as Zone Alarrm, Skype and AVG the demands placed on Dell's support by irritated customers trying to avoid Vista may well explain the move.
Andreas Ladas, London, UK
Anything that can be done to loosen the grip of Microsoft as the dominant and domineering operating system should be welcome by all computer users. Improvements, value for money, choice, and excellence all come from competition. The stranglehold of Microsoft has denied people from all over the world the benefits for many years. Any entrepreneurs with the audacity to stand up to Bill Gate should receive our full support. It is in our interest as consumers to ensure that operating and office software developed by other companies will be successful. No monopoly should ever be tolerated in a free and fair global market. Remember if IBM was not generous enough to allow their basic computer design to be copied by other manufactures, computers would never be so affordable for so many people and we would still live in the dark ages technologically speaking! Microsoft has been rightly taken to task for its anti competitive practices.
Wing, Poole, UK
When I bought a Linux PC rom HP it was just a few pounds cheaper than a similar Windows version, despite Windows XP Pro being over £100 at the time.
You will probably be better off buying a Windows PC, rejecting the licence agreement, claiming a refund, then loading your free Linux.
Mark, Manchester, UK
It's really nice and I appreciate the decision.I believe that with this step more and more people around the world
will have the experience of real operating system
Mahim,Delhi,India
MAHIM VARSHNEY, DELHI, INDIA/DELHI
All I can say is if the customer service for the systems using Linux is like the current customer service, good luck. I've had 4 Dell computers, and I'm done there. My last experience was a nightmare and the support service I paid for was a ripoff. The subcontractor couldn't get my wireless setup to work and nor could techies and troubleshooters at my local Internet provider.
I'm going to Mac next time.
Kay Day, Jacksonville, FL, USA
Bravo! Microsoft has the belief that the world cannot function
without it! They act act as though mainstream business is completely at their mercy. This decision to sell the Linux product by Dell is a move to loosen the Microsoft grip on business world and home computing! Bravo!
Arthur Paoletti, Highlands, NC
I think that this is good news. I have Ubuntu installed on 2 machines including a Dell laptop and am in the process of switching completely from XP.
Pat Brown, St. Joseph Island, Ontario, Canada
"Let's not forget Apple's OS X which sits on top of Linux"
last time i checked, OS X was UNIX, not linux.
and leopard+dell is not going to "send microsoft to the history books". people will continue to buy computers with windows pre-installed, partly because it's familiar to them, and partly because they have not been informed better.
i'm a long-time *nix user, but i don't think this move will make as much of a difference as it's supposed to, and certainly won't put microsoft in any danger
remember; if microsoft goes bust, so does dell. the average person is not going to want to buy a computer with linux pre-installed when they have been using windows their entire life. most of dell's profits will continue to come from pc's being shipped with WINDOWS, no matter the better options out there
reversial, mass, usa
Does Dell understand that the majority of the people that signed up on their website asking for Linux were alreading running Linux and will never buy a PC from Dell anyway?
All they were trying to do was to prove their point by having Dell sell Linux PC's.
I guarantee that Dell will not sell 5,000 PC's with Linux pre-installed from June2007 through May 2008. And I am willing to bet that by next year, Dell will not be selling Linux PC's anymore.
I have tried Linux a few times. Most consumers will not devote the time to learn and will not do away from running the programs they want, once they find out that Linux will not run the things they want. And please, forget it about wine, etc.!
Eduardo Cruz, Colorado Springs, CO
Bravo Dell and bravo Mark Shuttleworth looks like your Ubuntu venture is about to pay off.
Rich Hennigan, Beverly, New Jersey
Great job Dell. My next computer will most certaily be a Dell Linux system.
chris k, TAMPA,
Let's not forget Apple's OS X which sits on top of Linux and with its 10.5 Leopard coming in the fall; coupled with all of the Apple products: iPod, iPhone, iTV, iSneaks and everything else, it looks like Microsoft is headed for the history books. I went off on an unfortunate sidebar, but now I return back toi Apple.
Cherrio, Billy-Bob!
John Warren Gotsch, Budapest, Hungary
the issue is not the o/s ,the issue is india tech support, remove india as tech support and the stock will soar
dell field tech, united states , america
Will be a wonderful change. Due to a "corrupt microsoft file" all was lost on our 2 yr. old home pc - thier error, our expense.
Mary C. Rajala, Covington, USA / Michigan
Its about time that someone takes a swing at Microsoft. Now if Microsoft will get the picture and start droping their prices on their product everything will be just fine.
Orion, Phoenix,
Bravo Dell, there is room for two major operating systems out there for the price conscious consumer.
P. Ragins, Philadelphia, PA
I currently have Ubuntu installed on both my laptop and my wife's desktop. I dual-booted for a while because I thought that there were some Windows programs I couldn't live without. Funny thing, though. I found myself using Ubuntu more and more. I also figured out that there is a Linux version of almost every Windows program I regularly use. I wouldn't have considered buying Dell before, but now I will, especially given that I plan to replace my wife's computer within the year. Savvy move by Dell, building a movement that they could then monetize.
John Eitel, Ann Arbor, USA/Michigan
I say good for Dell.
I'm not militantly anti-Microsoft, but their new Vista OS is terribly bloated and cumbersome. It's nice to have options.
The Linux PC will be a good and (hopefully) less expensive option for people who just need a reliable computer for everyday tasks.
superoog, La Habra,
Competition is a good thing, a really good thing.
Innovation is a good thing. Its the engine that makes for growth.
Open source is a good thing. It obviates a lot of the sneaky stuff embedded in Windows. And that's true; a study of network traffic would suprise even the most oblivious user.
If Linux is adopted by a significant portion of the market we would have a growth surge to rival the previous 10 years. Costs will go down, performance up, reliability and privacy up.
I use Linux in all of our servers, have not had any failures in 5 years. I use Linux on a desktop and it is maturing rapidly.
Go Dell.
Mike Westkamper, Old Saybrook, ct
I believe that it is about time that a major manufacturer has decided to validate Ubuntu and Linux by offering it to consumers as an option instead of Microsoft.
Gordon Eldridge, Lexington, USA/Mississippi