Jenny Davey
We've made some changes
to The Sunday Times
SHOPPERS will spend £78 billion a year online by 2010 – doubling the web’s share of retail sales to 20%.
This year internet shopping is expected to reach £42 billion – equivalent to the turnover of supermarket giant Tesco, Britain’s biggest retailer.
Internet sales have exploded over the past six years, growing by 3,553% between April 2000 and December 2006. During that period the monthly value of UK e-retail sales rose from £87m to £3.6 billion. Internet sales were only £800m in 2000, the year of the dotcom boom. The first-ever online transaction was a CD sale in America in August 1994.
According to IMRG, the internet research group, the amount spent online by UK shoppers this year will be equivalent to the sales of nine London West Ends, Britain’s biggest shopping destination.
An estimated 860m parcels will be shipped to Britain’s 26m internet customers this year. They will receive an average of 33 each during the year. On average, online shoppers will splash out £1,600 each in 2007.
Online sales were worth £30.2 billion in 2006, up from £19.2 billion in 2005. Sales surpassed expectations in the run-up to Christmas last year when they soared to almost £1 billion during each of the first three weeks of December.
IMRG estimates that the global internet shopping marketplace will be worth £250 billion this year.
More than a billion people use the internet – equivalent to 17% of the world’s population. Almost a third of them live in Europe.
IMRG said that cross-border sales would grow sharply over the next few years, providing retailers with a big opportunity to expand their influence, product range and market reach.
IMRG said that many people are choosing to research new purchases online even if they don’t eventually buy over the web. Even for products such as garden furniture and clothing – which are not usually popular online – more customers are choosing to research on the web before going into stores or buying online.
It added that many customers in Britain assume that the majority of big-name stores have a website from which they can buy goods, but at the start of 2007 nearly half of the top 100 UK retailers did not have a website from which purchases could be made.
As more customers are choosing to go green, internet retailers are trying to pitch themselves as an eco-friendly alternative to travelling to high-street shops.
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The real power of the internet is that consumers can find the products they want, rather than the mass-produced selection that is offered by the high street chains. Our company, Fashion Public, will soon launch our online marketplace for independent fashion brands at http://www.fashionpublic.com. Through aggregation, it is possible to enable even the smallest brand to compete. We believe the internet is the most efficient distribution tool for doing so.
Jill Simon, London, UK
One of the great things about the growth of internet shopping is being able to raise money for charity online.
Our school uses www.easyfundraising.org.uk, a shopping website where everytime one of our supporters makes a purchase with one of the 400 shops on there, we get a donation of up to 15%. Most of our parents now shop online regularly so this is an easy way to raise funds for the school as we are only asking them to do what they do anyway. Before the advent of internet shopping, we would have been asking them to put their hand in their pocket to raise money but because of the internet we don't have to.
Becky Lloyd, Sutton Coldfield, West Midlands
Whilst most seem to use the online site of the high street shop or retailer we would normally go to, online searching for products or services will get even better when we have websites that do the reverse i.e. a website that searches the net and displays the shops that are selling the item you want on your screen. That's why I like www.fivestarshoppingonline.com. Whilst it doesn't seem to cater for absolutely everything, it does makes finding things easy.
Grace Park-Weir, London, UK
This article still shows that the internet remains a big opportunity for many businesses/organisations. However, major corporations wanting to be successful online will need to integrate the rise in internet search for product research into their buyer behavior models.
James Lombart, Canterbury , Kent