Steve Hawkes, Retail Correspondent
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The TUC has launched a stinging attack on Marks & Spencer after the retailer yesterday sacked an employee who “blew the whistle” on its plans to cut redundancy terms for staff.
Brendan Barber, General Secretary of the TUC, said that the decision was “truly shocking” as it emerged that the employee concerned will receive only eight days’ holiday pay — about £750 — after 25 years of service. A deal on his pension is still to be agreed.
Mr Barber said: “It is truly shocking that an employee can be dismissed for exposing underhand and secretive decisions about issues that will directly affect staff in his workplace.”
M&S insisted that it had no choice but to dismiss the worker, given that he had breached company rules by contacting The Times last month to reveal how the retailer wanted to cut redundancy terms by up to 25 per cent. M&S watered down one of its proposals after The Times reported its plans.
Speaking from his home last night, the employee said: “I just think they have totally over-reacted. It’s totally unfair. They just expect staff not to talk about the company at all.”
The GMB union vowed to challenge the dismissal through M&S’s internal procedures. Maria Ludkin, the union’s head of legal affairs, said: “This is a prime example of corporate bullying.”
M&S suspended the worker last week after an inquiry led by Mark Fensome, a manager in its internal risk and audit team. A document seen by The Times shows that M&S had records of all the employee’s e-mails and phone calls. In the evidence, Mr Fensome claims: “It seems quite evident to me that [the employee] sent to the press a number of e-mails intended to cause embarrassment to the company.” Sir Stuart Rose, soon after rejoining M&S as chief executive four years ago, appealed to staff to stop gossiping about it.
An M&S spokesman said: “The employee concerned broke the company’s rules and regulations and deliberately leaked internal company information and made derogatory and speculative comments to the media, despite a variety of internal routes available to address any concerns.”
M&S said it did not see the case as “whistle-blowing” because it did not believe it was doing anything wrong.
M&S’s revised redundancy terms are still among the high street’s best, but its own staff council has said the changes have led to unprecedented staff anger.
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Employees may have some responsibility to their employers Dave. When employment rights are being reduced and in some cases eroded they are completely justified to speak out.to the media. Complaints made via staff forums fall on deaf ears. BIG BOSSES NEVER CUT THEIR PENSION FUND - WHOLLY UNFAIR tj
Tracie Jones, Wokinig, Surrey
The GMB were not as vociferous when my Company pension fund was left with a £13m after the Company went into voluntary liquidation. Perhaps that is because issues with M&S make the news! Well M&S are still one of the best employers going and I wish I had my pension with them!
brendan, Enniskillen, N Ireland
The unions and Mr Barber didnot utter a word when Mr Brown raided pension funds in 1997
Brian Heard, Bury St Edmunds, Suffolk
M & S is not owned by the public and they should be able to develop policy in private without employees running off to the press. How would the GMB feel if all their policy deliberations were in the public domain? Employees have a responsibility to those who pay their wages.
Dave, Croydon,
I thought to "whistleblow" there has to be something ilegal going on?? last time, dont most redundancys go through consultation before being finalised?
The employee broke the terms and conditions of his employment by leaking confidential information
Jacki, manchester, england
The highly paid employee has no grounds - he should have resigned.
55 years ago bullying was rife but gradually suppressed when pre-war management retired.
Loyalty is not regarded as highly today by employees - the price of "progress" !
We worked at least 55 hours a week and enjoyed it. Today !
mike, Leeds, UK
Whilst not very nice for M&S staff, this is a bit of a sign of the times and M&S is a company there to make money just like most companies and redundancy terms are not set in stone.
I will continue to buy my pants there and so will many others despite this bad publicity.
Matt, Singapore, Singapore
M&S have made a terrible misjudgement here that sends the wrong message to staff and customers alike.
Mr Rose had better hope that he has outstanding results to keep his shareholders on side, or he will have no friends left at all.
John Jenkins, York,