Heath Aston
Download 'Too Hot', an exclusive Specials track from iTunes
Tesco has been rapped by the Advertising Standards Authority (ASA) for promotions that used an "unfair" selection of goods to claim that a trolley of shopping at its supermarkets was significantly cheaper than rivals, Asda and Wm Morrison.
The regulator today ruled that Tesco must no longer display the print advertisements in their current form because some of the products used to compare prices were on special discount at the time.
The first advert showed a shopping trolley full of goods, stating: "Asda £76.15, Tesco £49.59. Why pay more at Asda?", and used the disclaimer: "Includes Tesco products on promotion".
The second promotion claimed a £25.52 differential with Morrisons, and said: "Save a trolley-load of cash at Tesco".
Having received two complaints, the ASA ruled that the adverts conveyed a false impression that Tesco was generally cheaper and were likely to mislead consumers.
The ASA said the comparisons had been made between an "unfair selection of goods" and "both ads were likely to mislead".
The regulator said: "Although we noted both ads clearly stated 'Includes Tesco products on promotion', we considered that that disclaimer did not go far enough to remove the implication given by the headline claims that Tesco was generally cheaper than either of their competitors.
"Nor did we consider that it explained adequately to consumers that the savings were representative of a comparison between promotional prices and everyday prices and could only be achieved for a limited time; they were therefore not representative of the savings consumers could generally expect from Tesco."
The regulator noted that Tesco had sent copies of till receipts to show that the prices were correct on the days stated.
"Tesco explained that the ads were not: intended to represent a shopping basket survey; to demonstrate a typical and representative selection of consumer goods; or illustrate a comprehensive survey of prices.
"They said the ads made comparisons between a number of named products and, in their view, provided a snapshot of the savings that customers could make by buying clearly identified, specific products at Tesco rather than from their competitors."
A spokeswoman at Tesco said: "Tesco is committed to offering customers great value.
"We did state that the items were on promotion but we accept that this may not have been as clear as it could be; it does not, however, take away from the fact that we offer great prices.
"Following the ASA's concerns, all new adverts are now taking a different format."
Win a luxury weekend to Newcastle and its neighbour Gateshead, find out more here
Risk, resilience and embracing new technology
Industry sectors news at a glance. Interactive heatmap, video and podcast
Discover the power of collective thinking. Submit a solution and be in with a chance to win a Media Hub Home Entertainment System
The inside track on current trends in the charity, not for profit and social enterprise sectors
Everything the Business Traveller needs to know to make a better trip
Make the most of the summer and enter our fabulous photographic competition, you could win a £5000 holiday
Corsica is an island of beauty and contrast, an ideal holiday destination
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
Shortcuts to help you find sections and articles
The clever way to lease a new car is with Car leasing made simple™
2009
per month on 36-month
Personal Contract Hire (PCH)
2008
42850
Car Insurance
£24,250 - £30,346
MI5
London
£60,000
The Environment Agency
Bristol
Up to £90K
Boots
Midlands
OTE £85k
Credit Protection Association
Nationwide Opportunities
Completely London
Luxury Condo's in Manhattan with NYC views
The best new homes in Wimbledon?
Nationwide
Fabulous Cruise And Cruise & Stay Offers Including Virgin Atlantic Flights Prices Start From Only £699pp!
Last Minute Cruise And Cruise & Stay Offers. Med From £499pp, Caribbean From £699pp!
5 star quality at a 3 star price.
8 fabulous Canadian cities ...you won’t find cheaper
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Property Finder | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
Tescos are NOT cheaper,its a con! the best value,choice,etc is at MORRISONS. i have never liked tesco,i just cant put my finger on it,but i dont. i save money using, MORRISONS,LIDL,ALDI AND MY LITTLE HERON FOOD STORE IN SPALDING . TESCOS ARE TOO BIG FOR THEIR OWN BOOTS!
PAUL, spalding, LINCS
I walk to local shops, and am unable to carry unneccessary shopping home, it saves an absolute fortune!
David Cook, Broadstone, England
Simple, avoid all supermarkets. I sav a fortune by shopping locally using local businesses. I end up with only what I need and the quality is generally far superior, more often the price is better value aswell.
jon, Cockermouth, Cumbria
i dont like Tescos,i went there the other day,to use a voucher they sent me,£10 off when you spend£30 or more,thats the only reason! i have another 3 £10 off vouchers for next 3weeks but must shop at my nearest store in market deeping if anyone wants these vouchers,you are welcome!
PAUL, spalding, LINCS