I no longer use Tesco. Poor quality produce, not so cheap in terms of cost but the worst aspect is the rudeness and arrogance of their staff. Maybe they don't pay them enough - or maybe they pay them too much!

charlie, wolverhampton, UK

I no longer shop at Tesco I think they are expensive.
I go to Asda for my main lines they are great and very helpfull.
Lidl is fantastic for quality and fruit and veg.
I think the big boys need to watch out as the smaller Lidl and Aldi stores have taken a big bite out of them with the straight forward way they sell quality products at low prices!

Phil Hodge, Middlewich, Cheshire

I no longer shop at Tescos. Time and time again I have had to return rotten meat and then had an argument with the manager about refunds. Fruit is either hard and rots before it ripens or nets contain rotten fruits that you cannot see. Tesco set sell-by-dates that equate to rotten-by-dates then complain to you when you expect fuel refunded for returns. Lidl were selling 1Kg of large onions this week for just 19p...try that in Tescos. Lidls quality is far superior. Tesco are greedy for every last penny they can extract from you.

John Luke, maidstone, kent,

I can't comment on the US operation but I no longer go to Tesco stores in the UK. Why? First because I am fed up of taking back rotten fruit and vegetables. Every bag you buy has one rotten item (which you can't see till you get back home). Secondly, the whole ambience of the stores is wrong. They look cheap, dingy and worn out, and there are never enough people on the checkouts. If you want a bargain-basement offer, there is a new breed of stores (eg Lidl) that do it much better. I think one of Tesco's main problems in the UK is that many of their superstores are 1980s vintage - and they look it. T has put all its investment into new smaller stores, so now it will take a massive programme to bring the superstores up to even a basic level. If I were a Tesco investor I'd be looking to exit as soon as possible. Remember what happened to Sainsburys 5 years ago? Or Marks and Sparks?

Frank, London, UK

I have only been to 1 F&E in Forest Hills but it is a bit bleak - rather like a warehouse selling a mixed bag of stuff. All good produce, but not appealing at all and nothing like Tesco express. The self checkout is a nightmare, mine didn't really work it kept asking me to put stuff back into the bagging area whataever that means. I hope they succeed as the competition is not as good as you would imagine, but it's not really there yet

johnl, london, UK

I think Fresh and Easy needs to be in areas of the USA with high British expat populations. I know I would use it (I am in South Florida where even our local supermarkets have a British section). Currently they are in rather obscure parts of western states.

karen, Delray Beach, florida

I tried F&E when it opened several months ago... have not been back since. I prefer Trader Joes and Whole Foods. I drive past F&E several times a day and the parking lot is always empty...there's a lot of competition in the So Cal specialty grocery market. If I were in this stock I'd definitely be shorting it. One thing I don't like is self check out....get some checkers and baggers if you want to make it in So Cal.

Bill H, Arcadia, CA