Steve Hawkes
We've made some changes
to The Sunday Times

J Sainsbury has signed a ground-breaking deal to offer out-of-hours GP appointments, opening up another revenue source for Britain’s supermarkets.
After moving into clothing, entertainment and furnishings in recent years, Sainsbury’s will from next month host an evening and weekend surgery at a store in Greater Manchester. The company said yesterday that it hoped to be able to roll out the service to other stores, depending on the outcome of the six-month trial.
The move follows intense criticism of Britain’s supermarkets over sales of cut-price alcohol and their failure to help to tackle rising obesity levels.
One of Sainsbury’s rivals is already set to follow suit. Asda is understood to be close to signing a similar deal that will see a family doctor operate out-of-hours clinics at two of its stores. Gary Eardley, head of pharmacy at Sainsbury’s, said: “The Government has made it clear they want more choice for patients and we’re happy to support that.” Under the pilot scheme, a group of doctors in the Greater Manchester area will use an office in Sainsbury’s store at Heaton Park, near Prestwich, to treat patients registered at their regular practice.
The Heywood, Middleton and Rochdale Primary Care Trust is funding the pilot as well as two other trials in the region with a total of £127,000 of taxpayers’ money. Under the Sainsbury’s trial, the store’s surgery will be open between 6.30pm and 9pm on Monday and Thursday and between 11am and 3pm on Saturdays. Patients will book appointments through their normal surgery. The doctors poised to work at Sainsbury’s have set up a separate company for the venture – Doctors in Store. Dr Mohammed Jiva, who founded the concept, said he was convinced that it would take off.
He said: “Patients’ needs are changing, and so it’s important that we find ways to provide a more flexible and convenient service. There will be times I’ll be seeing patients at 8 o’clock in the evening but the nearby pharmacy will be closed and I have to shut the door. Here, patients will be able to pick up their prescription on the spot.”
He added: “Some people may go to buy their alcohol and cigarettes in the store, see we are there and maybe change their minds.”
About 90 of the supermarket’s pharmacies across the UK are now open 100 hours a week. Mr Eardley acknowledged that Sainsbury’s was hoping the trial would boost sales as well as its profile in the local community, though the family doctors initially will see only up to 70 patients a week.
“Obviously, patients will be able to do their shopping and pick up their prescription in our store, but the success of the trial depends on whether people come into the surgery in the first place.”
The British Medical Association (BMA) gave the move a guarded welcome. A spokesman said that although the BMA supported satellite practices in supermarkets, it would not want a town or village’s main GP surgery to be housed in a store. Vanessa Bourne, head of special projects in the Patients’ Association, welcomed the move. She said: “Getting an appointment in the UK is a big problem, so if this is going to make it easier to get an appointment, then that’s great.”
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If Government restricted all health care providers and prevented them from selling tobacco and alcohol products which service would the supermarkets stop providing? Healthcare or alcohol/tobacco sales?
I wonder!
Phil White, Pentraeth, Ynys Mon
Do you really think supermarkets care about your health or your ablility to provide healthy profit margin? And even better, there are many ways to do this. Too late to start complaining about supermarket Gp services now. Maybe if people were able to see the reality behind the headlines then they might think twice about bashing GP's.
Jack , leeds, uk
The patient oriented health care is a good idea. Unfortunately you don't see anything like this in Canada where private initiative is not allowed in the health care system. As a result we end up with waiting days just to spend a few minutes with your GP and waiting months just to get an MRI or a simple elective procedure done.
Gary, Toronto, Canada
This Goverment's campaign to ditch the NHS completely is now well under way. Anyone reading this news story who thinks that it is a good idea to run clinics in (places like )Sainsburys, should look at the long term plans. No one will think was a good idea when GP surgeries close forvever (clearly this Government's objective) and these private companies start to charge for their wonderful services.
tedster, birmingham,
The GPs want to work to 'bankers' hours having pocketed the generous settlement they had from John Reid who was stupid enough to release them from 'after working hours' responsibility. As long as their mother goose BMA is fighting for them the GPs have no incentive to listen to their patients. So many GPs postings say about how they provide personal care for their patients which is not true in most cases as the average time a patient spends with a GP is about 6 mins, ahrdly enough time to listen to the patient's problem. GPs know wghere their patients live and this they will claim as personalised service.
Anything which breaks the monolpoly of the GP practice is welcome. If a free GP practice is held in ASDA or even in a church nearby I would go. It is a scandal that having paid so much of tax, I see GPs working heardly 4 days a week and that too from 9:00-5:00. John Reid sunk money in the NHS blackhole and there is nothing to show for it. It is time we went for French model.
Gary Smith, LONDON,
Having had the luck to be treated most of my life by complete professionals with only mine or my children's best interests at heart, I think GP opinion must be heard, however a house move projected us into the most awful healthcare I could have imagined. Before fighting for change to a new area, I would have willingly taken a tent and camped over night just to see a good medic. Nobody is saying much about PCT's and their overpaid management layers conveniently sweeping unsavoury matters under the carpet at the expense of leaky health funds.
mary foord brown, suffolk coastal,
Sundaram,
Good question - Its all about money, the doctors are happy to work out of hours as long as they get high rewards - I suspect the commercial arrangements from Sainsbury is much more attractive then opening in your own surgery. From the sainsbury view if it brings in more / different customers, its win / win for both the doctors and sainsbury. It will give the paitents what they need, but some people may end up spending more at sainsbury.
KP, Leicester, UK
I think this story provides some background to yesterday's headlines concerning the UK 'Brain Drain'. It is little wonder that 3.257 million Brits now live abroad, including 1.1 million highly educated professionals (many of them Doctors). Given the growing attitude of public contempt (primarily fostered by government spin and media collusion) towards public sector professionals, it is little wonder that many are leaving. It must be said that this phenomina probably has it's roots in the Thatcherite era, with the initial focus of abuse being the Teaching profession, but this attitude has only grown under the present administration. The only idea that our ruling 'elite' now seem to have is that of 'customer service', which is applied to every aspect of our lives no matter how appropriate. The concept of 'public service' has been the continued basis of understanding in most of the 'vocational' professions. As a society, we undermine that at our peril! Show some moral fibre!!
James, Dumfries, Scotland
Uhm... you make your appointment through your local surgery, which presumably means that they can access your records prior to said appointment and make sure that they are on hand. Sometimes seeing any doctor is better than seeing no doctor.
Louise, Edinburgh,
I work in the NHS and I think this will not work for very long.
DR RAZ, Norwich, Norfolk
What will the doctors be able to do without knowing a patient and not having the patients file or history can be an issue.
john, manchester,
How is the doctor at the supermarket going to access my medical records?
If my doctor has no time to see me in their own surgery how are they going to have time to see me in a supermarket?
Shan Morgain, Newport Wales, UK
"Doctors in Store. Dr Mohammed Jiva, who founded the concept, said he was convinced that it would take off. "
Was he not involved with NHS Direct some time ago?
Jim, Nantwich,
On the surface a good idea, but..........
sick people walking through a food shop?
Not sure about that.
Nick Foulser, Winchester, Hants
These doctors must have lost their brain to do this. Why cannt they see these patients in their own surgery if it is their registered patients and the appointments are booked by their own surgery? What next- follow the patients to the Pubs & toilets!
Sundaram, London,
This was originally a Fry & Laurie skit about M&S having school, hospital etc. Now comedy has become reality.
Ha, ha. Last white person in the UK, don't forget to turn off the lights.
Marino, Tunbridge Wells,