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Shares in Jessops, the camera retailer, plunged 73 per cent, or 34p, to 12.5p today after it issued its third profit warning in less than 80 days and gave warning that it would not have enough cash to order Christmas stock.
While the company talks to its bank, HSBC, Robin Whitbread, the commercial director, who is responsible for day-to-day operations, has left the company with immediate effect and Gavin Simonds, the chairman, is standing down.
Chris Langley, the chief executive, is beginning a strategic review of the business that is likely to look at whether to keep all its 318 high street stores or focus more on online sales and staffing at its Leicester head office.
Jessops said that a digital camera and camcorder price war meant that sales by value had plummeted, and that it would dive £8.5 million into the red in the first half, compared with the £6.8 million profit it had predicted only a month ago and the £19 million it had expected in November.
Sales of compact digital cameras, already down more than 10 per cent in January at the time of the last warning, had deteriorated further and were down 16 per cent in February, while camcorder sales had fallen from 17 per cent last month to 22 per cent.
Mr Langley gave warning that the first-half losses would be before exceptional costs as a result of his review.
The company began talks with HSBC after its profit warning last month.
He said: "There will be a seasonal working capital uplift requirment in the autumn in excess of our available banking facilities."
However, he emphasised that Jessops still had the support of HSBC.
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I think Jessops as well as not being competitively priced have too too many stores. Even relatively small towns like Chester and Shrewsbury have 2 stores. this cannot be good business
as all it does is increase overheads. Their prices are not as good as a lot of smaller local retailers.
Bill Harris, Northwich, UK
The only people to blame for this are Jessops they have not kept up with other retailers both on the high street and online, prices have fallen rapidly in the last 12 months on Digital products, they just failed to change with it, there also seems to be a huge gap in the training of store staff as out of the 6 Jesss stores I have visited recently only one member of staff had any idea of what I needed.
Mr Driver, Bridgwater, Somerset
having to wait unreasonable amounts of time at the counter, whilst sucessive customers investigate cameras, Plus
totally uncompetative internet pricing does not help their plight.
Once a regular customer , i now shop elsewhere.
Alan Feebery, nottingham, uk
They are selling a commodity product with good but expensive staff and huge overheads on the high street with incresing competition. Also a 4 megapixel mobile phone is now the new competition. Add to this soaring sales on-line and its a recipe for failure.Also the management were not able to move as fast as the market. So the management have themselves to blame because even I read the writing in early 2006 and bailed out.
Stephen Jones, Cardiff, UK
Jessops suffers from aggressive investors and a far too narrow focus. Instead of marketing new products and services the management is liable to having completely missed the main trends of digital photography. As a shareholder of http://FotoInsight.co.uk I recently visited a Jessops store to check their digital Photo Books offering, as I thought online ordering with pick-up in one of their many stores would be an ideal tool to drive customers into their outlets. Jessops staff didn't know what I was talking about. Millions of Photo Books and Calendars have been sold worldwide in the run up to Christmas, but not at Jessops. FotoInsight sells thousands all over the UK and Ireland.
Klaas Brumann, Cambridge, UK