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Scarcely a day goes by without some claim that new technologies are fast writing newsprint’s obituary. Yet, as an industry, many of us have been remarkably, unaccountably complacent.
Certainly, I didn’t do as much as I should have after all the excitement of the late 1990s. I suspect many of you in this room did the same, quietly hoping that this thing called the digital revolution would just limp along.
Well it hasn’t … it won’t …. and it’s a fast developing reality we should grasp as a huge opportunity to improve our journalism and expand our reach.
I come to this discussion not as an expert with all the answers, but as someone searching for answers to an emerging medium that is not my native language. Like many of you in this room, I’m a digital immigrant. I wasn’t weaned on the web, nor coddled on a computer.
Instead, I grew up in a highly centralized world where news and information were tightly controlled by a few editors, who deemed to tell us what we could and should know. My two young daughters, on the other hand, will be digital natives. They’ll never know a world without ubiquitous broadband internet access.
The peculiar challenge then, is for us digital immigrants – many of whom are in positions to determine how news is assembled and disseminated -- to apply a digital mindset to a set of challenges that we unfortunately have limited to no first-hand experience dealing with.
We need to realize that the next generation of people accessing news and information, whether from newspapers or any other source, have a different set of expectations about the kind of news they will get, including when and how they will get it, where they will get it from, and who they will get it from.
Anyone who doubts this should read a recent report by the Carnegie Corporation about young people’s changing habits of news consumption and what they mean for the future of the news industry.
According to this report, and I quote, "there’s a dramatic revolution taking place in the news business today, and it isn’t about TV anchor changes, scandals at storied newspapers or embedded reporters." The future course of news, says the study’s author, Merrill Brown, is being altered by technology-savvy young people no longer wedded to traditional news outlets or even accessing news in traditional ways.
Instead, as the study illustrates, consumers between the ages of 18-34 are increasingly using the web as their medium of choice for news consumption. While local TV news remains the most accessed source of news, the Internet, and more specifically, Internet portals, are quickly becoming the favored destination for news among young consumers.
Forty-four per cent of the study’s respondents said they use a portal at least once a day for news, as compared to just 19 percent who use a printed newspaper on a daily basis. More ominously, looking out three years, the study found that 44 percent expected to use the internet more to learn about the news, versus only 25 percent who expected to use traditional newspapers more.
And their attitudes towards newspapers are especially alarming. Only 9 percent describe us as trustworthy, a scant 8 percent find us useful, and only 4 percent of respondents think we’re entertaining. Among major news sources, our beloved newspaper is the least likely to be the preferred choice for local, national or international news.
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