Christine Buckley, Industrial Editor
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Your pizza may be delivered to you within 30 minutes or your money back, but it may also be delivered by workers who are living in cramped conditions and who earn next to nothing because they are loaded with debt by their employer.
Such are the allegations against branches of the biggest global pizza chain by Britain’s biggest union. Domino’s Pizza is poised to become the latest cause célèbre in the union’s fight for the better treatment of migrant workers after Unite yesterday staged a demonstration against the sacking of Hungarian workers at three pizza branches in Derby.
The demonstration comes as unions are increasingly highlighting the plight of migrant workers who can fall victim to unscrupulous employment agencies and fail to understand their employment rights as they struggle with language difficulties.
The union said that matters at Domino’s came to a head when workers challenged deductions from their pay which would leave them with a pittance at the end of the week or in hock to the company because of loans for cars and car insurance. The three Domino’s franchises, which are among 26 owned by the millionaire Surinder Kandola, require pizza delivery workers to be owner drivers with their own motor insurance.
Unite plans to take the cases of 12 Hungarian workers at Domino’s to an employment tribunal, claiming that deductions were made illegally. Some weekly pay slips for workers show workers owing the company more than £137 or receiving net pay of as little as £8. Simon Wallace, Unite’s Derby officer, said: “Domino’s is a global brand. It should be setting a lead in employment practice, not shielding those making vast profits by exploiting vulnerable workers.”
Mr Kandola said he would fight the employment tribunal actions, although he said that the workers’ pay slips “could have been clearer”. But he said that “there is a full audit trail of the deductions, which has been given to Domino’s”.
He said that delivery workers were required to have their own cars because that was the business model that worked for the franchises. He said mopeds were not safe.
Mr Kandola’s franchises offer accommodation to migrant workers in 26 houses, one for each franchise, at £50 a week. He says that the accommodation is good. The workers say that it is cramped and without proper beds. Derby City Council has said that it is concerned at the accommodation.
Domino’s said the matter was being investigated and that it sought to ensure good standards at all its franchises. In the past 18 months it has removed franchises from 32 of its 400-strong chain. Unite says it has received similar complaints from workers at other divisions of Domino’s. But the company says it has not yet seen any evidence of this.“We are looking at this from every angle but there is nothing to suggest that there are wider problems,” said a spokesman.
Unions are putting greater efforts into working with migrant workers because they say they suffer greater exploitation than British workers who do not have language difficulties and know where to seek help. The GMB forged links with Poland’s union, Solidarity, so it could more easily recruit and assist Polish workers in Britain.
Last year the T&G, which merged with Amicus to form Unite, mounted a campaign to increase the pay of cleaners in the City of London, many of whom are foreign nationals, by “naming and shaming” the ultimate employers of the cleaners – investment banks and large financial institutions. This is increasingly becoming part of the unions’ campaigning strategy as they shift away from straightforward strike action, which hits poorly paid people hard anyway.
Claims against Domino’s Pizza will be lodged by the Hungarian workers at Derby’s employment tribunal services on Monday and are expected to be heard next month.
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The Franchisee is the villan in all this but Dominos tar themsalves with the same brush when defending such exploitation. This franchisee is a big player in Dominos and thats why Dominos show that money talks and dont really care about there employees
simple, darlaston, england
i work for domino pizza's. and it is not just one store it is a number of stores across the uk and ireland. and head office knows about these things but they just hind them, so it looks like the employee's are bad not the company. i live in the uk al of my life. and i belong here. but i even came across the same as them. it is not just workers who come here, domino pizza's are doing it to the uk people as well.
paul, north east, north east
i think we need to looking at the bigger picture here. Its the man at the top that should be taking the flak for this IE dominos head office. They are in a postion to do something about this. But are more interested in there profits. As a former dominos employee. My boss was constantly be put under pressure from head office to perform increase profits etc etc. He was a really nice guy but was forced to find was to cut costs in order to earn a living himself. As we all know cutting costs means the man at the bottom will suffer.
dan, Manchester, UK
I came to England 3 years ago with next to nothing dominos have been like a family to me. My wife and I both work for dominos and earn over $21,000.00gbp each we did not even speak very good English when we arrived. We have never been ripped off only shown respect and understanding. This is just one franchisee not a bad company
I have a very good life now with many good friends
Alex DaSilva , swindon, england
Thankyou to all the papers and the BBC in the midlands that have covered the story.I hope this form slavery will be stopped.I helped these people lending them money to buy food and doing what i could.I even helped them join the Union. Now i fear for my own safety and have contacted the derbyshire police. One last thing to think about a family member of mine was in East Bourne last week and she said there was so many people begging and following her She said they were from easten europe..........What is happenning to this country.We welcome them with a promise of good jobs and a decent life,But in the end we will be judged with contempt as our new EU members hear such stories about the ill treatment of their citizens
Andrew colvin, Derby, uk
The Shropshire View Point:
If Dominoâs Pizza treat people like that its time to order else where
Nicholas Iles, Oswestry, Shropshire
I for one will will be giving Domino's Pizza a wide berth from now onwards. Indentured labour should have no place in Britain. What they are doing undermines jobs with decent pay and housing for the people who already live here.
We shouldn't be importing poverty. And I doubt Domino's Pizza will be paying NHS bills etc. The poor old taxpayer picks up the tab whilst they get rich. A disgrace!
Blue Jake, Manchester, Great Britain