Judith Heywood, Deputy Property Editor
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One of the country’s largest estate agents yesterday announced the loss of hundreds of jobs, sparking fears that the property slowdown will force wholesale restructuring in the rest of the industry.
LSL Property Services, owner of the 290 Your Move offices, revealed that it had closed 12 branches and cut 315 full-time jobs across its surveying and estate agency businesses, after house sales fell in a weakening property market.
The cuts are the first large-scale redundancies in the sector, which employs 50,000, since the property slowdown began late last year.
Dean Fielding, LSL’s group finance director, said: “It is very difficult to see where the market is going to land. Our larger competitors are doing similar things. They have no choice.”
Agents blame a sharp drop in the level of transactions since September for the industry’s difficulties. They believe that if the slowdown continues many of the 8,750 estate agency firms in the UK may be unsustainable, irrespective of whether house prices fall significantly.
Hometrack, the data company, says that transaction volumes have been the first casualty of the recent housing market turbulence, which began in September as Northern Rock’s trouble became public but worsened into the final months of the year.
Hometrack expects the number of transactions to drop 17 per cent this year, down from 1.2 million. Many buy-to-let investors, who make up a tenth of the market, are thought to be holding on for changes that may come in during April, which should allow them to reduce their capital gains tax bills.
LSL said that its transaction volumes, which it had expected to drop by 20 per cent, fell by a third in the second half of 2007. The company, which is in line to make pretax profits of £33.5 million for 2007, says it expects conditions to be challenging well into this year.
That view was echoed by rivals. King Sturge, the property company, said that although widespread falls were not expected the industry faced its toughest year since 1991.
John Socha, the vice-chairman of the National Landlords Association, said that the market was slowing across the board and “the cannier estate agents are acting now”.
He said that, after almost a decade of growth in the sector, the industry was at its most vulnerable in the Midlands.
“It is the places where the cost of entry, such as renting an office, is the lowest that are in trouble – perhaps cities like Leicester, Milton Keynes,” he said.
“In Northampton, a city of 200,000, there are 60 estate agents’ offices, of which 15 branches are owned by one company. I don’t see how that can pay if there is any foot applied to the brake in the housing market.”
Stewart Lilly, president of the National Association of Estate Agents, said that larger agents were first to act when there was any slowdown, as their costs were higher.
He said: “It is disappointing that a lot of people have panicked. We are in for a difficult year, but we have had them before.”
Robert Bryant-Pearson, chief executive of Allied Surveyors, said: “We could see back in October that it was going to be a hard winter, but the mood had lifted with the interest rate cut before Christmas. Now it is the number of transactions rather than house prices that is the problem.”
He said agents that were more heavily focused on apartments and former local authority buildings looked vulnerable.
Shares in LSL closed 1p lower at 138p, valuing the company at £145 million. Its plight also took a toll on the upmarket estate agent Savills, which dropped 22¾p to close almost 8 per cent down at 270p.
LSL, once known as General Accident Property Services, was floated in November 2006, after a management buyout from Norwich Union in 2004. It owns the Chancellors Associates and Barnwoods surveying firms and 140 Reeds Rains estate agencies.
Apart from some South London offices, it is best represented in the North of England, which was the first region to suffer the slowdown. Mr Fielding of LSL said that the cuts were “geographically spread, but more southern based than northern”.
Harris Associates, an activist US investor, has built a big stake in the company, perhaps on the hope of a takeover bid.
Mr Fielding said LSL was currently working on the launch of a repossessions arm.
Meanwhile the Land Registry yesterday unveiled house data showing that prices were up 0.6 per cent in November to an average £186,009.
Seema Shah, a property economist with Capital Economics, said: “Given the lagging nature of the Land Registry house price index, it will take longer for it to show the housing market correction which is now evident in other house price indices.”
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Well said, I couldn't agree more.
A lot of people have made a LOT of money out of the rise in house prices in recent years.... they weren't unhappy with the agents then !
Colette, London,
The end of the housing boom will certainly bring gloom to estate agents but need not spell doom if they adjust their costs to fit the market. Property search engines, providing free listings, can save fixed portal advertising costs; cutting printed supplements can further reduce advertising costs (as well as helping the environment) and more flexible, on-line working methods could reduce high street office requirements. This approach might bring better, more appreciated services and a healthy, flexible estate agency sector. Such developments are already occurring in the U.S. driven, perhaps, by the whopping 6% commission that agents take from each sale!
Rod Dowler, London, UK
It amazes me how blinkered people with a vested interest can be (myself included admittedly). How, for example can King Sturge not be expecting widespread falls? They must have considered it surely.
As for 'Delusional Nick' from Wimbledon, I'm not sure which planet, never mind country, he is living on. His figures may well be correct. However prices have gone up 200% in the last 10 years, well above the 40 year trend that he quotes. Also interest rates may well come down, possibly as early as next week, but don't expect huge falls. Commodity prices are high and we may not have seen the full inflationary impact of them just yet. He needs to look at the bigger picture
If he is right and prices rise another 10% this year then 2009 may prove even more painful for all. I would like to add that a crash in the housing market would benefit me immensely. I am looking for a bigger house and my job will be secure in any housing downturn you can throw at me.
Alex Chapmn, Manchester,
This is a sad day indeed. Poor estate agents. Who will we now pay are whopping 1.5% fees to!!!!???? Something must be done....
Robin Laundon, London, UK
Estate Agents are always blamed for rising house prices - but I have never met a vendor who wanted to accept LESS than their neighbour! As for Solicitors and Surveyors being more deserved of higher fees, most Surveyors spend less than 15 minutes in a property when conducting a mortgage valuation and then phone-up estate agents for advice on the valuation. Solicitors are responsible for 90% of the delays in the conveyancing process as a way of increasing their fee with unnecessary charges.
Saying that ALL estate Agents offer a bad service is as pathetic as saying that ALL Police Officers are racists, All Social Workers are Loony Lefties and ALL Journalists are alcoholics - it's very easy to stereotype. Remember, that many of those people who have lost their jobs have families, mortgages and lives away from their professional career.
Steve, Staines, Middlesex
My heart bleeds for them. No it really does, honestly.
Dave Gedge, London,
All of you rightly or wrongly deriding the Estate Agency Industry might now find that the only way you will find a buyer for your property is through the services of a good estate agent. Homeowners always have a choice to manage the sale themselves but most know that using an agent will secure them the best price for their property especially in a tough market.Prices might fall short term but don't expect it to be too long before pent up demand reverses the situation.
Robert, London, UK
On the local grapevine I hear that one Northampton Estate Agent has already let 25 staff go !
Laura K, Northampton,
Over the last 40 odd years prices have risen by 5000%, on average the market doubles every 12 and will continue to do so, I've made 10% on my house in the last 5 months alone. If we have a house price crash we will see rising unemployment and all the negative knock on effects, so Andrew from Walthamstow, be careful what you wish for, this will benefit no-one.
Estate agents are a necessary evil, as we need them to continue to keep the property market bouyant. Personally I don't think there will be a price crash: compared to the crash in the early 90's unemployment is much lower, prices have been rising sustainably, the economy is showing stable growth, earnings compared to mortgage payments are far better and interest rates are much lower, AND GOING DOWN!
For those who are too busy complaining, it'll be you who loses out when prices are another 10% higher by the end of the year. Take advantage of desperate EA's while you can and try and haggle on prices!
Nick, Wimbledon, UK
Everyone, please put your hands together and join me in offering a prayer for all those poor estate agents out there. They need our help.
Alice Harper, Norwich,
Estate Agents don't do much other than value your house and collect their commission. I have seen hardly any of them bothering to show houses themselves, always asking the seller.
And I agree that Solicitors and Surveyors should deserve more money due to their level of responsibility and the skill required, but unfortunately, it's those ripoff estate agents who make most of the money and for hardly any work.
I think it would be so much better if people used agents to value their house and then sold it themselves using existing websites. It would hardly make a difference in most cases. I promise that good properties sell themselves and bad properties are not helped by agents. The good agent would tell if it's worth doing anything to add value, or something that will put people off. But not sure they do so.
David, Tunbridge Wells, UK
Governments have never bothered about manufacturing jobs ,why should they bother about estate agents?They have enjoyed 10 years of making money by inflating house prices and, contributing to the £1.4 trillion debt mountain.Now the country is in a position whereby the economy cannot grow without inflation,largely due to the fact that many people have taken on mortgages they carn't afford.If the BOE cut rates as many expect,the base rate could be below the RPI by the end of this year.Is having the need for negative interest rates an indication of a strong economy?
stephen hulton, eure, france
It will make my day to see estate agents unemployed and unemployable.
Commission rates are even higher here than in the UK.
Kenneth, Auckland, New Zealand
For anyone interested in the composition of sales. Look at page 13 of the Land Registry report....
There was a %age change collapse in properties in the sample valued at under 250k, while there was a %age change surge in properties valued at over 1mn.
Even including for the fact that the cheaper properties still dominate the sample in terms of number, this still implies prices were dragged up by the rich (although, according to another story released today on London, Prime property there has now also started falling...this has yet to be captured by the Registry).
Add in the fact that most of these high value houses will have been in London and the South east, and the upward AVERAGE %age change (the one impacting the majority of us) in value for the Greater London has been even more distorted than the national figures.
Nick, Slough,
Looks rather familar did this not happen in the last property crash?
david barker, maidstone,
Over the previous few years I have been treated like dirt every time I either phoned or walked in to an Estate Agent.
They didnât care for my business due to the fact they were to busy assisting buy-to-let investors price me out of the market.
Now when I called them, only to offer 30% less than the asking prices on various properties, they treat me with more respect.
Itâs now me who laughs down then phone at them during our conversations.
Prudent Savers and FTB that are going to be the key to pulling them back out of this mess. I bet they wish they hadnât bit the hand that will eventually be feeding them.
They wonât be getting a penny of my hard earned money until they offer me a house for its actual value, instead of their self inflated delusional valueâ¦
I have no sympathy.
Andy Hawk, Liverpool, UK
Lay -offs in the industry started two months ago from Estate Agents that could see much more from the grass root level than the BoE from the ivory tower with no windows. How funny it is that some can see more of what is going on from far away than the researchers at The Times can who are on the ground.
Paul, London, Canada
Hear Hear! Good riddance indeed! And lets hope the BTL are another casualty!
sophie, norfolk,
No flood of sympathetic responses as yet. Estate agents have been happy to play their part in creating an unsustainable property bubble and at the height of the buying frenzy to collect obscene amounts of commission for, often, very little work. To add to the insult, 'proper' professional such as solicitors and surveyors who have undergone long and specialist training were typically earning a fraction of the amount secured by estate agants - who need absolutely no qualifications, are bound by no compulsory professional ethics etc. After a virtually unprecedented period of booming property sales any half sensible agent will have plenty of cash squirreled away to see him/her through the hard times ahead. For those who blew it all on the high life, tough luck.
Clive, Chichester, UK
Good riddance to these sharks. Enjoyed 10 years of rampent house price rises , now it's payback.
EAs have played their part in this unsustainable madness.
First the number of transactions drop, next come real* price drops.
*Look to 30%
Andrew, Walthamstow, UK