Steve Hawkes
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Northern Rock is planning to more than double the number of people working in its debt management business in a move that will spark fresh fears of widespread repossessions over the coming year.
An internal memo reveals the stricken mortgage bank is expecting to see a huge increase in the number of customers struggling to pay off their mortgage over the next year.
It proposes to increase the number of full-time people working at its debt management arm to 444 from the current 176.
The memo was seen by BBC Radio Newcastle and comes as Northern Rock consults with unions over plans to lay off more than 2,000 staff over the next three years.
Northern Rock is having to cut costs following its nationalisation in February.
A spokesman told Times Online: "As part of Northern Rock's business plan the company is committed to further strengthening its controls and processes and debt management is one area where this strengthening will occur."
He added the new recruits would come from other areas within the business. Around 2,000 staff at Northern Rock face redundancy under the government's cost-cutting programme.
The plans will add to growing concerns about the pressures faced by homeowners as mortgage bills rise alongside energy costs and food prices.
Nationwide, Britain’s biggest building society, yesterday said that house prices have fallen by 2.5 per cent in May, the biggest monthly decline since its records began in 1991.
Economists at Morgan Stanley believe that nearly 370,000 borrowers will be in negative equity if prices fall by a total of 5 per cent this year and next.
House prices have fallen by 4.7 per cent since the beginning of the year.
Northern Rock’s cost-cutting proposals will see the size of the workforce fall from 5,485 people to 3,440 over the next three years. The number of customer service staff in its lending division would fall by 1,152 to 478 by next year.
The Newcastle-based bank has already said it wants to halve its mortgage book from £100 billion to £50 billion.
The bank remains the biggest victim of the credit crunch in the UK. The credit squeeze restricted the bank’s ability to finance its business, which relied on borrowing to fund mortgage lending rather than savers’ deposits.
Its call for emergency funding from the Bank of England sparked the first run on a UK bank for a century.
Northern Rock's first post-nationalisation repossession was believed to have been a small terrace house in Co. Durham three months ago.
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>Stephen, if more mortgage holders repaid their debts and moved away, this would be the best thing that could happen. The cash flow would improve, borrowing could be repaid. The bank seems to be making the correct moves to get out of the problem in a reasonable way.
Bob travels, stevenage,
I sincerely hope that Northern Rock shareholders do not get a penny when someone actually decides on the level of compensation that they may be due. The whole NR story, from beginning to end, is a disgrace.
Chris, Chipping Norton,
This is so poetic. The Government bought northern rock for billions of pounds of taxpayers money and put itself directly in the fring line of its own failures. House values will fall and Northern Rock's assets will be worthless. I bet the Government wishes it could still lower interest rates.
james, falkirk,
I have just been reading in your comment columns that "Fionnuala Earley, Nationwides chief economist, rejected the notion that things are as bad now as they were in the early Nineties"
I ask you - who do you think might be right?
For this once I'd back Northern Crock.
Tom Taylor-Duxbury, Ludlow, UK
Well we can only imagine the criticism, if the bank didn't increase its debt mgmt team when it's obvious that repo's are going to increase significantly. makes perfect business sense. An example of damned if you do damned if you don't.
mark connelly, surbiton, surrey
Vince Cable and the LibDems appear to have stopped gloating over their early calls for the nationalisation of NR - I wonder why.
Heaven help us if such amateurs ever got in!
David, London,
It looks like the tax payer is going to get short changed to me.The only people still with NR are those on superd special deals or those who cannot move elsewhere due to negative equity or insufficient equity.
stephen hulton, eure , france