Christine Buckley, Industrial Editor
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Companies are suffering a cash squeeze from delayed invoice payments as the
credit crunch begins to hit the “real” economy. Smaller businesses are
complaining that some large customers have begun to extend their payment
periods arbitrarily, putting a strain on their cashflows.
The Times has learnt that small business groups will press the Department for
Business to take steps to put more pressure on big customers to pay on time.
However, the issue is hard to resolve because it hinges on the relationship
between the supplier and the customer and most small businesses feel
dependent on their customers.
If late payment is becoming a trend it could have serious implications for
the state of the economy, indicating that cash is becoming an issue for big
customer companies and their suppliers.
Research from Ernst & Young (E&Y), the accountant, showed that profit
warnings from British companies hit a seven-year high in the first quarter. E&Y
said companies issued 114 alerts in the first three months of 2008, mainly
in the retail sector, as the credit crunch hit customer demand.
The Federation of Small Businesses estimates that 10 per cent of small
business collapses are triggered by late or nonpayment of bills. Stephen
Alambritis, head of government affairs at the federation, said: “A number of
big customers have raised their payment terms because of the credit crunch.
It is becoming an area of concern. Normally businesses would go to their
banks when they need more cash but that is not easy at the moment.”
More businesses are being forced to raise cash by invoice discounting -
borrowing from banks based on the money they expect to receive from invoiced
work. However, Mr Alambritis said that this was not an option for the
smallest companies because it and factoring, another form of borrowing based
on invoices, can be expensive. The British Chambers of Commerce said: “We
are hearing from our members that late payments are becoming a growing
problem. Larger companies have a responsibility in a slowing economy to pay
suppliers promptly. Smaller firms need to know when they will be paid and
should not be mucked around by having payment schedules arbitrarily changed.”
Ian Peters, head of external affairs at the EEF manufacturers’ organisation
and a member of the Small Business Forum that works with the Department for
Business, said: “The issue of late payment seems to be growing. It is
perhaps an indication of the tightening of credit.”
Barclays, which lends significantly to manufacturing companies, said that
more companies were trying to convert their invoices into cash quickly
through invoice discounts. Ray O’Donoghue, head of Barclays’ manufacturing
division, said: “That side of the market is growing. People have become a
lot more cash conscious.”
The Government has limited scope for action against late payment. It is
already possible for businesses to claim interest on money owed in late
payments. However, the FSB said that few companies actually made claims for
fear of damaging the relationship with the customer or of losing the
business.
A spokesman for the Department for Business said that ministers would meet
small business representatives soon to discuss nonlegislative action to help
to speed up payments. He said: “It is an issue we have been talking to
business about. We want to help to tackle barriers to enterprise,
particularly in the current climate.”
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Late payment is and always has been one of the worst aspects of running my own small business. The thing to do is not mess about and be serious in chasing up payment. The company that does its best not to pay is a customer you don't want. Honestly, it took a long time for the penny to drop with me, but there are plenty of good clients out there. Let your competitors have the troublesome ones.
Den O, Newcastle upon Tyne, U.K.
The government are and always have been the worst payers ever...corruption and greed emanate from Gordon and his venal party.
Hugh E Torrance, London, England
Late payment has certainly become a bigger problem recently, although an even bigger concern is whether a customer company (of any size) might be at risk of failure if their bank calls in or restricts lending.
In this regard, the relaxations that have allowed companies not to have to file full accounts at Companies House is a disaster, as there is no way now of getting a reliable picture of the worth of smaller companies.
One of the 'trade-offs' for the benefit of having 'limited liability' was the requirement to file proper public accounts. It is regrettable that government has been prepared to forego that requirement. It should be reintroduced now.
Aside from that, these are dangerous times for small businesses and we are slimming staffing levels down to the lowest sustainable level.
MikeS, York,
Good grief, this is nothing new. I've been self-employed in my own little business for more than ten years now, and in my experience the (usually) smaller business has always been at the mercy of the (usually) larger business when it comes to getting invoices paid. Oh sure, there are the courts, and one can add interest to the invoice, but then you run the risk of "upsetting" the late payer and never getting any work out of them again. If you are lucky enough to have a broad spread of clients then this is not a big deal, but most smaller businesses have a handful of critical accounts. You have no choice but to submit. The only time this awful balance of power is redressed is when you have something that they really want. All of a sudden they seem to become awfully nice and pay their invoices in time. Surprise surprise. Law of the markets! Of is that law of jungle?
Charlie, London, UK