Susan Thompson
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The chief executive of Experian, the world’s largest credit-checking group, has said that market conditions will continue to decline and warned of slowing sales growth for the company as banks cut back on lending.
Don Robert said: “I’ve been in this business a long time and this is as big of a market challenge as I’ve seen in the last couple of decades.”
He revealed a decline in Experian’s second-quarter revenue growth as lenders refuse new loans in an attempt to reduce their exposure to the sub-prime crisis in the United States.
Shares in the FTSE 100 company, which conducts consumer credit checks for banks, retailers and other companies, plummeted by almost 20 per cent at one stage, closing down 9.5 per cent at 429¾p. About £600 million was wiped off the value of the company.
Reporting its half-year results to September 30, Experian pointed to a 16 per cent increase in sales, to $1.9 billion (£930 million), and a 15 per cent increase in earnings before interest and tax to $454 million.
LowerMyBills, the group’s American home-loans price comparison website that is particularly exposed to the turmoil in the sub-prime mortgage market, suffered a significant fall in sales but remained profitable. Even with this sales downturn, the North American division as a whole managed to increase operating profits from $272 million to $290 million.
Operating profits from the UK and Ireland rose 7 per cent in dollar terms, to $126 million before discontinued activities.
But investors took fright at the group’s depressed outlook for second- half sales in its two biggest markets, Britain and the US. Before yesterday’s news, shares in the company had already lost almost a quarter of their value since the start of July.
Experian said that organic sales growth, excluding acquisitions, slowed to 5 per cent in the second quarter of Experian’s financial year, from 7 per cent in the first. It is expected to slow again in the third.
“The market environment in the US and the UK is tough, and is likely to get tougher,” Mr Robert said. “Our financial services clients have deferred their spending for capital projects and for marketing to new customers. We know this is temporary. But we don’t see the end of it just yet.”
Analysts were more upbeat. Kevin Lapwood, at Seymour Pierce, said that growth was still in line with expectations despite slowing. He has a hold recommendation on the stock.
Experian said that strong demand for its credit information services from credit card and car finance firms in Britain and the United States helped to drive growth. Its CreditExpert website in the UK and Consumer Direct in the US, which enable consumers to check their credit status directly, also proved popular. Strong performances from its Asia-Pacific and Latin American businesses, as well as cost controls, also helped it to offset tough trading in America and Britain.
Mr Robert said: “The balance and the diversity in our portfolio protects us, and allows us to continue to grow even in challenging markets. We’ve put in place a strategic framework to support continued global investment and growth, and we’ve taken significant steps in the first half of this year to become leaner and more efficient”.
Experian was part of GUS, which also owned the retailers Argos and Homebase. GUS was split in October 2006, with Experian and the Home Retail Group, which now owns Argos and Homebase, listing separately on the London Stock Exchange.
Experian proposed an interim dividend of 6.5 cents a share, up 18 per cent on the same period last year.
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Just to clarify in relation to previous comments which seem to indicate a lack of understanding as to what companies such as Experian actually do. There is no conflict of interest with banks. Experian does not provide references on customers to banks, it provides raw data such as CCJ and bankruptcy information, Electoral Roll information and payment profile data on HP agreements, mortgages and credit cards (including limit and utilisation) which is used by subscribing lenders to help assess the creditworthiness of customers and potential customers.
The problem we are seeing is that many lenders have chosen to ignore customers' over-indebtedness and lend anyway - this is the fault of the lenders, not Experian which simply provides essential credit information to these lenders
Dave Hodgson, Cockfosters,
Credit bureaus are creatures of the lending establishment. Their role is to make sure more people have more credit so lenders have more opportunity to make money lending more money. Who cared if no one was unable to meet their debt obligations. How about regulating credit bureaus? Who allowed them to have all of our detailed financial information and make money selling it to others. As some of us have noted, the information is many times inaccurate or limited. Who allowed us to freeze our credit report only if we pay a fee to credit bureaus both to freeze and unfreeze our information. How much money went to legislators to make sure that laws regulating credit bureaus never were put on the books..
Jim, Roscoe, USA
Considering that America is being brought to its knees by bad debt and the UK population is drowning under unmeetable credit card and mortgage committments its hard to see what use Experian and Equifax have actually been. They presumably have provided the credit references for all these millions of people who are plainly unable to meet their debts. Perhaps Experian and Equifax, who advertise themselves as some sort of solution, are actually a major part of the problem. Why don't the banks save millions by dispensing with them and do their own checks - what after all are Bank Managers for if not to assess their customers?
eric, harrogate, uk
So let me get this straight? Experian make more money the more banks lend. So no conflict of interest then?
William , Manchester,