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STAY calm, don’t panic. The Northern Rock bank is not bust even though it has had to be propped up by the Bank of England -so say the government and City bigwigs, writes Richard Woods.
But as millions of people digested these messages late last week, a deadly logic took hold. If everything was fine, then what was wrong with nipping down to the nearest Northern Rock branch and removing deposits to some other, perhaps safer, bank?
Queues swiftly formed outside branches, and yesterday they were even longer than the day before. In Leeds more than 300 people queued at one branch. In Golders Green, north London, 250 people were waiting by mid-morning; when the branch closed at 2pm, scores still queuing hurled abuse at bank staff. Police had to placate the angry crowd, some of whom said they would return tomorrow morning.
In Newcastle, where Northern Rock has its headquarters, Mary Bowman, 72, had fretted all Thursday night about the security of her savings. “It’s our burial money and everything,” she said.
In Sheffield one woman, out to withdraw her savings, said: “The captain of the Titanic said there was no need to panic and look what happened there.”
Nancy McDougal was trying to withdraw money in Edinburgh. “I hadn’t intended to,” she said, “but the panic sets in . . . with all the television, the panic spreads.”
Even in the City of London confidence evaporated. Arthur and Sheila Smith arrived at the Moorgate branch to withdraw all their money. “We are elderly and this is our life savings,” said Sheila. “We can’t afford to lose it.”
Deposits up to £35,000 are protected by the government’s compensation scheme. But in Gloucestershire Christopher Howard, a former hotelier, went to a branch and demanded the £1m he had deposited. He was told he could not have it because it was in an online account, so he threatened a sit-in - and the police were called.
But not everyone was concerned, particularly the young with modest savings. Tony, a young man outside a Northern Rock branch in Kingston upon Thames, southwest London, was positively bullish. “It’s just stupid,” he said. “It’s perfectly safe. If I could get in there I would get some money out and buy some Northern Rock shares. They’ve come down from £12 to £4.”
Unfortunately, the queue was long. Depositors have already withdrawn more than £1 billion. Whether there would be any cash left by the time Tony got to the front of the queue was what was worrying most other people.
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Very sad to see a sound, efficient bank, with a fine record of service to the community, and totally blameless, undermined by poor practice in the USA. Hopefully, with with BoE backing, Northern Rock will weather this injustice.
.
John Appleton, Ipswich, UK
Are these the same people who were crying 'Don't Panic' as Equitable Life went down the tubes?
Robert Williams, Cambridge,
Lending on mortgages up 55% this year,£29 billion on deposit,£89 billion loaned out on mortgages,move over Nick Leeson,disaster looming.
Mike, London,
A load of financially illiterate idiots.
David, bexley, kent
I think people withdrawing their money from Northern Rock are doing the right thing. Why should they trust our so called "policy makers"? This problem with Northern Rock is just a symptom of a more serious problem. This problem is the nature of our present monetary system in which central banks create hundreds of billions of dollar, euros or pounds out of thin air. I dread to think what would happen when people realise that even the Bank of England notes are IOUNs or I Owe You Nothing!
Mario Innecco, Bromley,
Not wanting to be simplistic about this but can someone please explain why this is so bad for the banking system. Whilst I understand that from a Northern Rock perspective it is awful news, but the money which savers are withdrawing is not disappearing. People will either spend it (unlikely) and it goes back into the economy, or they will put it into another bank. Mattresses aren't suddenly groaning under the strain of £50 notes. All the other financial institutions must now be benefittng from this money going into their accounts as Savers send it across. What effect is this going to have on the other banks now benefiting?
Chris, London,
Who can blame the folks for taking their money out?
The so called 'financial experts' and politicians have patronised the public over this.
If I had any cash in Northern Rock, it would be removed ASAP.
PBS, Edinburgh,
It have to agree with James. If the Investment bankers cannot price their srtuctured product derivatives that are highly leveraged why should the man or woman-in-the street entrust the banker's with their hard earned savings! Gold sovereigns seem like a good alternative to I Owe You Nothings!
Mario, London,
We were told don't worry about BSE; that the latest foot and mouth scare was over; that Iraq had weapons of mass destruction; that we would have a referendum on the new EU constitution - need I go on?
Pamela Rogers, Bude, England
The money from my N.Rock saving account didn't arrived yet!!!
I ordered eletronic transfer with extra charge, Friday morning, 9.10 am, and the money still is NOT IN MY OTHER BANK ACCOUNT YET!!!
IS ONLY PROMISES ??
Name Withheld, LONDON, UK
Nothern Rock and Alistair Darling promised we NotherN Rock savers would get the money. Friday morning, 9 .10 am I ordered eletronic transfer of £132,000 to my other bank account, and today the money is still NOT THERE!!!
I payed extra charge for eletronic transfer, and still didn't get a penny!!
Mr. C.S.S., LONDON, UK
its all well and good for the authorities for tell people not to panic....but these are the same authorities who actively caused the problems .The BOE,FSA, ratings agencies and Banks in general have created this chaos though basic bad lending practices,woeful ratings and risk analysis and (in this supposed 'stringent regulatory framework") just poor governance.I work in a city trading room and can fully understand why Joe Public wants to buy himself a safety deposit box and bolt it to his floor at home with his life savings in. Whilst I saw a 'Financial Expert' on TV trying to explain how the average person on the street would not understand the underlying issues- it would seem that the entire Global Fianancial markets arent really fully up to speed with it either!
Dont film customers outside northern rock branches...go film inside a bank trading room on the credit trading desk and watch people really panicking-and they caused their own mess.
james, london,
its all well and good for the authorities for tell people not to panic....but these are the same authorities who actively caused the problems .The BOE,FSA, ratings agencies and Banks in general have created this chaos though basic bad lending practices,woeful ratings and risk analysis and (in this supposed 'stringent regulatory framework") just poor governance.I work in a city trading room and can fully understand why Joe Public wants to buy himself a safety deposit box and bolt it to his floor at home with his life savings in. Whilst I saw a 'Financial Expert' on TV trying to explain how the average person on the street would not understand the underlying issues- it would seem that the entire Global Fianancial markets arent really fully up to speed with it either!
Dont film customers outside northern rock branches...go film inside a bank trading room on the credit trading desk and watch people really panicking-and they caused their own mess.
james, london,
its all well and good for the authorities for tell people not to panic....but these are the same authorities who actively caused the problems .The BOE,FSA, ratings agencies and Banks in general have created this chaos though basic bad lending practices,woeful ratings and risk analysis and (in this supposed 'stringent regulatory framework") just poor governance.I work in a city trading room and can fully understand why Joe Public wants to buy himself a safety deposit box and bolt it to his floor at home with his life savings in. Whilst I seen a 'Financial Expert' on TV trying to explain how the average person on the street would not understand the underlying issues- it would seem that the entire Global Fianancial markets arent really fully up to speed with it either!
Dont film customers outside northern rock branches...go film inside a bank trading room on the credit trading desk and watch people really panicing-and they caused their own mess.
james, london,
its all well and good for the authorities for tell people not to panic....but these are the same authorities who actively caused the problems .The BOE,FSA, ratings agencies and Banks in general have created this chaos though basic bad lending practices,woeful ratings and risk analysis and (in this supposed 'stringent regulatory framework") just poor governance.I work in a city trading room and can fully understand why Joe Public wants to buy himself a safety deposit box and bolt it to his floor at home with his life savings in. Whilst I saw a 'Financial Expert' on TV trying to explain how the average person on the street would not understand the underlying issues- it would seem that the entire Global Fianancial markets arent really fully up to speed with it either!
Dont film customers outside northern rock branches...go film inside a bank trading room on the credit trading desk and watch people really panicking-and they caused their own mess.
james, london,
I am abroad and tried to find information about my online NR account. I have £23500-odd in there and merely wanted to check if a transfer had gone through. Their system 3 times refused to accept my credentials - claiming I had mis-entered the key, my mother's maiden name. I'm hardly likely to get that wrong 3 times. After that they blocked access to the account. This morning a friend called to tell me of the problems and I realised NR had deliberately prevented me from accessing my account. I need hardly say that I will withdraw as much as I can, as soon as I can if there's any left when I get home in October. It's not so much their problem that worries me as the cack-handed way they deliberatly deceived me as an excuse to prevent me accessing my money. That is indefensible.
Michael Powell, Symi, Greece
Don't blame 'em, we've seen and heard it all before. If I were in their position I'd be in the queue too.
Robert D., Almeria, Spain