Grainne Gilmore
We've made some changes
to The Sunday Times
Banks are making up to £3.5 billion a year from overdraft penalty charges, the Office of Fair Trading (OFT) said yesterday.
The watchdog said that banks were making between £2 billion and £3.5 billion a year from the penalty fees levied when account-holders exceed their authorised overdraft limit.
The charges, which critics claim are illegal, can be as high as as £30 a day.
Cavendish Elithorn, a senior director at the OFT, said: “The range is broad as the figures are still subject to analysis.” The OFT was unable to say how much of this revenue was profit.
The British Bankers’ Association said that it could not confirm the figures. A spokeswoman said: “These figures are commercially confidential, and they are not figures that the BBA has been provided with.”
Hundreds of thousands of holders of current accounts have already reclaimed unauthorised overdraft charges from their bank in the past year, claiming that they are illegal.
The five biggest banks paid out more than £400 million in refunds in the first half of this year alone.
The OFT launched an investigation into overdraft penalty charges at the beginning of January, but the banks argued that the charges were a core term of current accounts, meaning that the OFT had no authority to recommend changes.
To clarify the position, the OFT and eight leading banks, including HBOS, Barclays, HSBC and Lloyds TSB, said in July that they would go to the High Court.
Since then, all applications for refunds have been frozen until the High Court’s decision, although the banks are still allowed to apply the charges to their customers’ accounts.
The High Court case is due to be heard in January next year.
Some experts fear that holders of current accounts could lose out as the case could drag on for a year or more if the losing side appeals against a decision.
Neither the banks nor the OFT have ruled out the possibility of an appeal.
Other sources fear that the OFTs revelations about how much the banks make from the charges could slow the whole process up as the banks remonstrate with the OFT about revealing the figures.
Some banks have already started to change their overdraft fees ahead of the OFT concluding its investigation into overdraft charges.
HSBC said last week that it would alert customers who withdrew money from one of their 3,500 ATM machines if their transaction would push them over their overdraft limit.
Lloyds TSB has also changed its overdraft charging structure, cutting the interest charged for unauthorised borrowing, sending mobile phone text alerts to those close to their overdraft limit.
But the bank faced criticism for introducing even more hefty daily penalty charges for customers who go over their limit.
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Anyone who takes the Banks side on this issue is a bit off. The Banks rip us off everyday with their bloody fees, stop using the Banks and then we might see some justice.
Bev Lloyd, Perth, Australia W A
I was charged £260.00 total due to an error by a utility company(which the utility apologises for unreservedly) but my bank refuses to reimburse me!
In addition I cashed a cheque over the counter having first checked with the cashier I had sufficient funds then 3 days later I wrote a letter of complaint as they issued me penalty charges. They did apologise for "THE OVERSIGHT" and reimbursed me. WHAT OVERSIGHT? They merely were trying to pull a fast one and I am glad that they are to be stung and made to reimburse everyone they have wripped off...
Peter, London,
I actually work for one of the big banks and i believe that the charges are perfectly fair because if you can manage your finances properly you wont get charged and there is then no problem. i have an overdraft that i dont need just so no matter what i do i wont exceed that or fail on a direct debit so in theory i will never get charged. problem solved. dont spend it if you dont have it, or adjust ur payments to suit your credits
a, nottingham,
The answer is don't spend more than you have!!!
Benjamin, London,
I did my bank charges myself sent in the information that was required to my banks head office, chased them up after a few days ,weeks, took more or less three months,got the lot back, kept all letters etc and replies from bank, and noted dates and who i spoke to etc, for my own reference. I would recommend to every one to keep pestering their banks to get their money refunded, and stand up to them.
frank, northampton,
Last month Halifax took £157 in charges from my bank account, it takes me a week of full time employment to earn that money (After tax). As a result, I will be unable to finance public transport or even afford food next month. Which'll result in the probable losing of my job, and having to rely on benefits. An they dare to argue that they are acting legally or morally responsibally? CEO's of banks should face jail terms for the misery they have wontany inflicted on millions of individuals.
Anon, London,
My bank took charges from my benefits even though it is not legally allowed to do so. As a disabled person my only option has been to go to court, but it has been stayed and they are still taking money out of my benefits and driving me into debt. How can this be justified?
John, Skipton,
When you use a LINK ATM, the card issuer has the option to send back your account balance for printing on the ATM receipt, but HSBC don't, meaning that you have to perform a separate Balance Enquiry. Perhaps they can change this at the same time?
Les Litwin, Ellesmere Port,
It is misleading for the press to keep saying that some banks are charging £30 per day. Nationwide are charging £30 per item, so if 3 direct debits take you over your overdraft limit, say goodbye to £90, even though the direct debits are not paid out.
superbike999, Southport,