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Laying down the rules for e-mail
NM writes: I am introducing e-mail into my business. Will I be able to monitor how employees use the system to make sure it is not being abused?
You will need to lay down rules on how e-mail is to be used,writes Peter Done, managing director of Peninsula. First, consider implementing an e-mail and internet policy that introduces rules on the general use of e-mail for both internal and external communication. Decide whether personal use will be banned, limited or freely available.
Lay down when and where e-mail can be used, and specify the consequences of misuse of the system, including what disciplinary action will taken. You will also need to consider best-practice procedures, such as e-mail headers and points of etiquette.
When it comes to monitoring e-mail, you have a legal responsibility to protect your staff from harassment, bullying or offence. Your internal e-mail should be considered as another way in which staff can communicate with each other, and the same principles that apply in other forms of communication apply to e-mail.
Remember that an employer’s right to monitor e-mail is a complex issue and various laws protect the e-mail user. Therefore any monitoring should be carefully considered and implemented. Take reasonable steps to let staff know that e-mail is being monitored and tell them why this is necessary. If you can justify monitoring, you will usually not need the consent of individual members of staff – for example, to pick up messages when someone is away from work.
If e-mail policies and procedures are abused or breached, you must take appropriate action. So make sure that your disciplinary procedures are both clear and up to date after you implement your e-mail and internet policy.
Best way to close a firm
NW writes: I recently sold my travel business to a competitor. The business was a limited company but the acquirer bought the trade rather than my shares. I now wish to close down the limited company. Its net assets are £300,000, which is made up of our share capital of £50,000 and retained earnings. What is the best way to close the company and return these funds to shareholders?
The normal route is for you to use the Inland Revenue extra statutory concession C16, which with their agreement will allow you to distribute the accumulated profits of your business as a capital dividend, writes Chris Lane, partner at Kingston Smith LLP. This would mean that the accumulated reserves of the business will be taxed as a capital gain rather than as an income dividend.
Unfortunately, share capital cannot be dealt with in the same way. A formal liquidation is one solution to returning the share capital to shareholders but will, of course, involve liquidation costs. Another option is to apply to the court to reduce the share capital of the company. This effectively increases the company reserves, but again there are legal costs as well as possible delays.
A new and easier solution, however, will be available for private companies from October 1. The Companies Act 2006 proposes an alternative to applying to the courts when you want to reduce a company’s share capital. All that is required is a special resolution of shareholders and a solvency statement given by all the directors. This new procedure will be quicker and cheaper than the other approaches.
If you are able to wait until the new law comes into force, you can reduce the share capital and then pay out a capital dividend. Once this has been done, you can apply to have the company struck off the register at Companies House.
Kingston Smith LLP, the chartered accountant, and Peninsula, the employment-law firm, can advise owner-managers on their problems.
Send questions to The Business Doctor, The Sunday Times, 1 Pennington Street, London E98 1ST, or fax to 020 7782 5765. Advice is given without legal responsibility.
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