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IF David Frost, director-general of the British Chambers of Commerce, has a single message for the government, it is this: Britain’s small businesses are fed up with being taken for granted.
Having spent six years in the job and the past few weeks touring the country talking to the owners of Britain’s small firms, Frost knows better than most what he is talking about.
“Politicians take the success of businesses too much for granted. They believe that, because the last 10 years have been really good for businesses, they can just tax them more and more,” he said. “But businesses are saying it is extremely competitive out there and that if the government continues to burden them with regulations and taxation, it will ultimately harm them and this will result in less investment and fewer jobs.”
Frost, who was chief executive of several regional chambers of commerce before becoming director-general of the national body, plans to spend this year tackling the government on several issues of concern to small and medium-sized firms.
His main task is to emphasise that the raft of forthcoming tax rises will hurt the sector.
He said: “We have to make clear that the proposals to increase taxes will lead to a loss of competitiveness, and that will lead to a loss of wealth creation.”
Proposed tax rises likely to have a negative impact on Britain’s small firms include the introduction of obligatory employer contributions to personal pensions; a business supplementary rate levied by local councils; and a workplace parking levy payable by employers.
Frost said: “Local authorities have had a very tight settlement from central government and are being encouraged to seek money from the business community.
“We are also seeing the idea of a workplace parking levy in areas such as Nottingham, so employers will be hit by a bill for their employees parking their cars where they work.
“We are seeing road-pricing and congestion-charging being talked about in a number of parts of the country.
“So what business is seeing across the horizon is the possibility of a number of extra tax increases that will further hamper their growth prospects.”
Frost is, however, an optimist at heart and he believes small firms have the power to make their voices heard, particularly if they make the effort to become part of a business community at a local level.
This is something that the British Chambers of Commerce encourages through its 56 accredited local chambers.
Indeed, to reinforce its belief that developing local business communities holds the key to future prosperity, tomorrow the British Chambers of Commerce will unveil a new initiative, The Ultimate Business Network, together with a new logo for the organisation.
The aim is to create a nation-wide online networking system, so that an enterprise in Aberdeen, for example, can bid for work from a chamber member in Norfolk. Access to the tender system will be free to all members of a local chamber of commerce.
“Chambers of commerce were established in the 18th century to help businesses adapt to the enormous technological and social changes that were occurring,” said Frost. “Globalisation has meant we are again in a time of enormous upheaval, but one also of opportunity. Just as competitors are no longer from neigh-bouring towns and cities but from across the UK and the globe, so are the opportunities.”
He added: “Individual chambers of commerce in their towns, cities and regions are the leading business networking organisations. We are committed to ensuring that firms make the most of the national chamber network.”
One big concern facing Britain’s small businesses, Frost said, was the lack of skills of young people entering the work-force. They were so poor, he said, that he had found firms across the country increasingly employing migrants from eastern Europe to fill jobs rather than local unemployed people.
“Virtually every company I speak to, from Aberdeen to Brighton, is employing east European workers and that will unquestionably continue in 2008,” said Frost. “Everyone gives the same two reasons – that they have much better skills and a much better attitude towards work than local people. One business owner said he had forgotten how much work one person could do in a day.
“Business owners are saying the education system here has to be improved but also that the benefits system needs to be reformed to encourage people into work. It cannot be the answer just to bring in more east European migrants while we have more than half a million 18 to 24-year-olds unemployed.”
One issue that the British Chambers of Commerce, along with other business organisations, is currently incensed about is the chancellor’s proposal to scrap business-asset taper relief on capital-gains tax, a move that would raise the effective rate of tax paid on the sale of a business from 10% to 18%. He said the proposed changes attacked the very heart of the small-business owner’s approach.
“The previous regime has worked extraordinarily well in creating and growing businesses. The small firms I represent believe strongly in a Presbyterian work ethic, in the idea of building something up over a long period of time and deferring taking money out until some future time when they want to sell the business.
“Does the government any longer believe in that – or are we just a barter economy where we just seem to be trading things?”
The good news is that Britain’s small and medium-sized enterprises claim to be in a healthy state at present, he said, and even though a survey of British Chambers of Commerce members showed 75% believed the economy would be worse in 2008 than in 2007, they were keen not to overstate the case and talk themselves into recession.
“What struck me was the high level of confidence that was out there,” said Frost.

Building on the huge success of 2007, Bank of Scotland Corporate is maintaining its reputation for being the Bank for Entrepreneurs with the Bank of Scotland Corporate £35 Million Entrepreneur Challenge.
The Entrepreneur Challenge closed for entries on 19 May and the short listing process is underway in each of the regions. Seven regional winners will then be chosen from the finalists with each winner receiving up to £5m funding entirely free of interest for 3 years and free of arrangement fees.*
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Every application will be assigned to one of our seven regions. Our panels will choose a regional winner to go through to the national final.
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Government as a whole in the UK already has the problem of having too much money, so that it has to devise ever more wasteful schemes for using it up. The last thing we need is further transfers from the productive sector into government consumption.
Frank Upton, Solihull,
Much aligned to his description of small and medium enterprises are organistaions like mine which is a charity using a social eneterprise model to provide affordable childcare and education to children of families who earn low wages. In addition to the unfairness in tax system, poor quality staff and congestion charges etc, we have additional challenges to full sustainability and opprtunities to expand and deliver more services by Government policies which introduced statutory competitiors through ill thought out initiatives. Finally, as an organisation with 200 staff we are also inhibited by the constrictions of employment law. We want to be fair and equitable but the balance is completely skewed against the fairest of employers .
June O Sullivan, London,