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The publicans
Bob Cooper, 58, and his wife Joan, 49, bought the Craufurd Arms pub four and a half years ago for £36,000 having moved from Slough to Maidenhead and left the motor trade in search of a “better social life”. Business has been almost halved in the downturn.
“It has backfired and cost us a lot of money,” Mr Cooper explained. “Business is pretty poor. I would say it’s down about 40 per cent since last year, what with the credit crunch and the smoking ban too.
“The price of beer has caused us grief. No one ever thought they’d be paying £3 a pint.” The three customers at the bar nod in agreement.
“I don’t know how much longer we can last. If the recession bites any more, we are in big trouble. My wife still worked full-time in the motor trade, but she has just been made redundant. It’s breadline for us now. I can’t see much future for us in the present climate, and I just can’t understand how it has got so bad.”
The couple’s three daughters have grown up and left home, but Christmas will still be harder than in the past. “It’s tough on the whole,” Mrs Cooper said. “We’re looking at a quiet Christmas.”
Verdict “The VAT won’t make a lot of difference to anybody really. It all helps, but it’s not fantastic. Alcohol going up is a bad thing for us, and it will make it a very tight squeeze. Trying to make a living in this business is hard. I think that the alcohol prices have already gone too far.”
The shopowner
Ricky Woodley, 48, owns JFC Auto Recycling at the top of the hill, trading in used car parts and fitting them in the garage next door. In the four years since he set up shop in Maidenhead after moving from Slough, Mr Woodley has never had things so bad.
“Business is s***. It’s going bad. This is the worst it’s been in four years – I’m getting a lot less income and have to put in the same expenditure. My profit doesn’t exist. It’ll be swallowed up. It’s just a case of trying to survive.”
Mr Woodley has had to take on fewer casual workers and do more of the work himself. He blames the collapse of the car trade for the slump in business, which will affect his Christmas with his wife and his son Simeon, 21.
“We’re cutting back on snacks and luxury goods, and we don’t go out to restaurants any more. Christmas will be slow this year. I very rarely buy presents, but most of my kids are grown up now. I feel sorry for people with youngsters.”
He is sceptical that the Government will make things better for people like him. “We need lower rates, we need help. Take the business rates off. The Government has got to take direct action to help small businesses: treat it like a war. Freeze all rates for six months; give us something to buy equipment and stock. I can’t lower prices any more or we may as well be paying customers to take stock away.”
Verdict “The people transporting the goods are going to put the price up because of the petrol increase, which cancels out the VAT saving. Darling should have taken drastic action. It will make no difference to my Christmas. He should have done more to cut business rates.”
The housewife
Alison Bird, 48, and her husband Tim, also 48, bought their seven-bedroom house for £720,000 two years ago “in the boom market”. She stays at home and looks after their three children, aged 11, 9, 6, while her husband is a geophysicist at an oil company.
“We’re really feeling it,” she says. “The house just eats money.” Fuel bills are up “hugely” despite the installation of a more efficient boiler at a cost of £3,000.
The couple are about to come off a fixed 5 per cent mortgage deal and Mrs Bird worries about how they will afford a higher rate. “I went to the bank and they advised an interest-only mortgage until we can afford to repay.”
The children all attend good local state schools, but Mrs Bird said that her middle child, who suffers from dyslexia, would benefit from the attention of a private school. “If things were easier we would pay for it, but we’re not in a position to.” She is considering taking her elder daughter out of drama classes to pay for a tutor.
Mrs Bird says she has changed her spending habits significantly. “We didn’t have a summer holiday this year,” she says. “I used to be able to meet friends for lunch – I didn’t think about it.” Not any more. “I think twice before I get in the car.” She now buys her clothes in Sainsbury’s and “will be buying a lot of Christmas presents in charity shops”. “The children want a Nintedo Wii but we can’t afford to buy one.”
Although she believes that her husband’s job is safe, she is worried about next year and says that many people she knows are in a similar position. “In my daughter’s class, two children from St Piran’s [an independent school] came to look round. When she started, four children in her year went the other way,” she said.
Verdict “I can’t see that all that borrowing is a good thing. All you’re doing is storing up problems for the future. Is the VAT reduction really going to make people rush out and spend money just before Christmas? I don’t think so.”
The managing director
Reno Macri, 38, started his graphics business, Enigma Visual Solutions, at the height of the last recession in 1991: it now employs 22 people and has a turnover of £3.5 million a year. Mr Macri is upbeat about the opportunities that recession will bring. “I’ve got people around me who are skilled and I’m in a better position than 20 years ago.”
Business is down 30 per cent on this time last year. The cost of materials has gone up, two clients recently went bust owing him £40,000 and he has cancelled his plans to buy a BMW. But Mr Macri is brimming with optimism. “I see potential out there.”
Since the downturn began to bite in September, he decided that the only way to counter it was to target actively the companies that he wants to work with. He says that the approach has paid off. “If you’re taking it to them, you’re fine,” he says. “We go and see people the same day, react quickest. Just by changing the attitude in here, the phones are ringing more.”
Although he has had to make two workers redundant, he is committed to his remaining staff. “They know the boss will stand by them and they have to stand by me,” he said. “We are working harder. The amount of effort to break even now would have doubled our turnover a year and a half ago.” Mr Macri relishes the challenge of pulling together. “There’s time for golf later on.”
Mr Macri, who is married with a young son and daughter, says that his family has “tightened up a bit” on spending. “I was due to get a new car, a BMW X60. But the money is all going back in the company.”
He has made one other change to his routine. “I’ve taken up boxing to get rid of my frustration – I take it out in the ring. I feel great, and much more confident.”
Verdict “Anything that is going to stimulate consumer spending is a good thing, but whether VAT has gone far enough I don’t know. I think the stimulus package is positive and will help bring back some feelgood factor. It’s a welcome change to have some positivity. You have to be a little bit daring. But I’m wary about the amount of debt the country’s getting into.”
The solicitor
Michael Cutler, 55, is senior partner at Colemans Solicitors, which employs 26 people, and says that his pattern of business has shifted dramatically. “Residential conveyancing has almost ceased to exist,” he said. “People can’t get mortgage finance, and then there are continually falling prices. Far fewer commercial properties are changing hands.”
Mr Cutler has noticed a “marked rise” in litigation and divorces. “Litigation always increases as you go into recession. Everyone starts collecting their debts, enforcing contracts or trying to wriggle out of contracts they don’t like.”
Mr Cutler believes that the firm is diversified enough to avoid the abyss facing smaller firms that have specialised in property. “We’re set to make it through, albeit suffering.”
Verdict “Two things are crucial. One is continuing the flow of finance for small business. Alistair Darling has made the right noises. We’ll see how it works in practice. The other crucial thing is restoring people’s confidence so they can go out and spend. I can’t see that’s going to be changed.”
The vicar
Mark Balfour, 42, became vicar at St Peter’s Church two and a half years ago and has noticed rising anxiety among his congregation. “The main area of pressure is in members of the congregation who are self-employed or in training,” he said. The church is still growing, however, and he said that “people’s giving doesn’t seem to have gone down”. Although the parish investments have lost value, Dr Balfour is going ahead with a building project to develop the church site. “If He wants us to do it, we trust the resources will come.”
The church is investigating practical ways of helping people through hard times, including classes on financial management. “It’s hard for people to talk about debt. It’s a bigger taboo than sex.”
Dr Balfour will also be encouraging people to consider their relationship with God and “understand where real security lies” during times of worry.
Verdict “Our concern is that anything which encourages people to spend more will increase the debt culture. We see the damage that living beyond your means brings. Encouragement to spend more in the high street is not helpful in that sense.”
The independent school
St Piran’s independent preparatory school sits halfway up the road, and has 350 students aged between 2½ and 13. Fees are between £950 and £3,250 per term.
Jonathan Carroll, 46, the headmaster, expects cutbacks in spending and a decline in numbers if a recession hits parents.
“We’re anticipating a change over the next ten months. Potentially there could be a lower interest in the school, with some parents withdrawing their children. But there will be a delay factor. Parents will only compromise education as a last resort.
“Heating and lighting costs have increased in the past few months. We’ll cut back first on luxury bits and pieces and won’t spend vast amounts of money on updating the latest PCs or changing the uniform or getting a new scrimmage machine for the playing field. The education itself won’t be affected.”
About 60 per cent of the pupils come from families where both parents work, and 80 per cent of the fees come from salaried parents, so redundancies could yet cause parents to look to the nearby state schools as an affordable alternative.
Verdict “In terms of VAT it will make very little difference to us. It won’t affect our income – we don’t charge VAT on anything – but it will be pleasing to see our costs reduced. The extra tax on higher earners might have an effect on people paying school fees and considering independent education. From a moral point of view, the rates increase on alcohol and tobacco is a good thing. But the Chancellor is giving with one hand and taking back with the other.”
The state school
As the Government pledges to maintain and even increase public spending, the 1,100 students at Furze Platt Senior School could stand to gain from the next Budget.
Lesley Peat, 52, its business manager, said: “At the moment it’s not really affecting us. We are given our budget in April, and all our big projects were done in summer . . . at agreed prices. As for food prices, we have outside caterers on preagreed contracts, and we had already budgeted for increasing fuel prices.
“Most of our budget goes on staff, but it might get easier to recruit staff because people are turning to teaching as a more secure job at the moment. While there are children to teach, you need teachers.”
The school has also taken on students who can no longer afford independent school fees. The downturn could also affect university applications, Ms Peat said.
“Applications are not down, but who knows what effect parents’ salaries could have, as parents still supplement student loans. People might think twice about university if a lot of jobs go in January.”
State schools are pressed to make year-on-year savings, and this year especially. Furze Platt Senior School is lowering the priority given to refurbishment projects on its 1960s buildings, which have gone to the “bottom of the list”.
Verdict The increase in income tax on high-earners could force more parents to turn to Furze Platt Senior School, which is already oversubscribed, instead of nearby independent schools. Costs on preagreed contracts will remain the same. The pledge to move capital spending forward can only benefit state schools like Furze Platt.
The café owner Roberto Palmieri, 43, has experienced two recessions since he came to Britain 20 years ago, and this is by far the worst. He runs Palmieri’s delicatessen near the top of the hill, where business is down 10 per cent on last year because of redundancies that have hit customers from the nearby industrial estate.
“The crisis has hit the working class and families. A couple earning £15,000 with kids at school can’t afford any more to buy baguettes, paninis and coffees. Even the ones with more money are becoming more conservative.”
His business, which turns over £250,000, is only two years old and so, he believes, still has room for growth to compensate for the downturn. Costs are rising, however, with the price of the semolina that Roberto uses to make fresh pasta rising from £11 for 25kg to £18.
With his two brothers and sister-in-law, he works 70 to 80 hours per week to make just enough profit to keep the business afloat.
“It’s not going to be a fantastic Christmas for everybody. We are always fighting every day to see where we can cut back. If we can survive another year, I think that we are on a good path.”
Verdict “I don’t think it will make any difference to me or to anybody. How much will families be saving out of this? Will families be going out to spend the little they will be saving? This is not going to move the economy. It’s going to make it worse for me, because I can claim VAT back, but I’ll now have to pay more petrol tax on my van.”
The pensioner
Vilma Orso, 73, has lived in Maidenhead since before the war. She lives in sheltered accommodation at the bottom of the hill and receives a state pension of about £200 per month. Despite the downturn, she is relaxed about her finances. “You give up worrying in the end, don’t you? I don’t know how the crunch has affected my savings – I’m standing by, letting it go and hoping for the best. I only buy what I need.”
Although Ms Orso made a resolution to spend less this Christmas, she is finding it hard to keep to that promise when she has four children and eight grandchildren to pamper. “Christmas is always a worry, but it would be horrible to cut back.”
She is sceptical about anything she hears from politicians, including the PreBudget Report. “They can’t tell us the truth, as we would panic.
“So, I’m just careful. What I do think is worrying, at my stage of life, is how I would survive if my money were to run out today. I find that quite frightening. In terms of the future, financially, I dread to think. I live in the now.”
Verdict “I don’t honestly think that that small cut in VAT will make a big difference to most of us, unless we make large purchases, and it won’t affect the food bill. It make sense to tax the rich, but that won’t make much difference to my Christmas, which would have been sparse anyway. But the Chancellor has done all he really can. I don’t think he’s done badly.”
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