Patrick Hosking: Business commentary
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Much is at stake in the battle over orphan assets, the surplus money that has built up over the decades in insurers’ with-profits funds. Around £14 billion has piled up in recent years at Norwich Union and the Pru alone. It is not surprising that both the companies and the five million policyholders would like to get their hands on it.
This shouldn’t be such a difficult area. In 1995, ministers set out the fairness principle that any distribution of such such assets should be in the proportion of nine-tenths to policyholders and one-tenth to shareholders. Yet, in 2000, AXA paid just 31p in the pound for the orphan assets in its with-profits fund.
That caused an immediate row and then a court battle. The Financial Services Authority’s ruling yesterday, which largely maintains the status quo, has done nothing to cool the temperature. Which?, formerly the Consumers’ Association, accuses the insurers of planning “a smash and grab raid” on policyholders’ money. Clare Spottiswoode, the former gas regulator and now advocate for Norwich Union policyholders, is more measured but still plainly incensed.
The FSA continues to allow insurers to use orphan assets as capital to write new business, to pay shareholder tax, to make strategic investments and even to pay the fines and costs related to mis-selling. This last concession is, rightly, now under review. Getting the victims of abuse to pay the fines levied on their persecutors is plain madness.
Every other use of these assets erodes the value of the estate that could be used to pay policyholders. The more they are used to seed new business, the less likely the policyholder on whose behalf they were accumulated will see any benefit. There has always been a cross subsidy from one generation of policyholders to the next, but the aim should be to reduce or eliminate it.
Expecting insurers unilaterally to kiss goodbye to these sums without a fight is asking too much. They may be bound by the Treating Customers Fairly regime, but they also owe a duty to their shareholders to explore every avenue to maximise returns and that means putting up a fight when billions are at stake.
It is up to the FSA to act as honest broker. One of its main objectives, after all, is to help consumers achieve a fair deal. It needs to push harder to secure these assets for policyholders. Otherwise the accusation that it sides with those it is meant to regulate will start to ring true.
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Surely we have reached a point where we can safely say that the FSA no longer represents the consumers interest? Their bias towards the business interest is so obvious. Maybe its time their role should be replaced by the FSCP. The FSA as ignored the consumer and even the Treasury select committee for too long . My own endowment been bounced around in a sea of sharks for years. RSA > Resolution phoenix > and now Pearl
Dennis Fenwick, Bracknell, Berkshire
Sir,
After many years of poor advice from so called "Financial advisors", including persuading me to tie up my hard earned cash in "with profits" pensions, the circumstances surrounding the return of "orphan assets" just goes to confirm my belief that we continue to be ripped off by the very people who have been trusted to look after our interests. I was advised that the pensions companies should have used these funds to give us a return in years where stock market returns are below par. So why haven't they, and why do successive Governments and the FSA continue to allow us be robbed? Is it any wonder that ordinary people fail to provide for their future retirement - who on earth can they trust?
G Bott, Loughborough, Leics
Dear Sir, I am one of the fortunate (which yet remains to be seen) policy holders that is the subject of these negotiations relating to Norwich Union and the "inherited estate". I had held my policies for many years, starting with General Accident and having it moved through Commercial Union etc to Norwich Union when they took control of the company. I have been satisfied with the growth that these policies but I am concerned at the turn of events over the past five or six years. I have received no annual bonuses, which are normally added to policies. I understand that bonuses are not always available if the company has not performed well i.e global financial problems mean that profits were down. I am particularly disgruntled now to find that there are billions of pounds in the pot as surplus to requirements! Surely these billions were intended, to be used as "smooting" which to me means they should have be added to policies already. I now find that I am to fight for that same money
martin r cogley, chorley, lancashire
The FSAs definition of Treating Customers Fairly is this:- Let business use and plunder all Inherited Estate surpluses, Asset Share Funds of the with profits funds and anything else it wants. In return the Customers (or investors) can receive 0% return annualy on their investments. Why we continue to believe the FSA protects the ordinary customer/investor never ceases to amaze me.
R.Allely, Cardiff, Wales