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The faceless folk at the Shell Centre near Waterloo in London have said that the finger should be pointed not at them, but at local management in the field. They say that offences took place when Shell used to be heavily decentralised, and that head office can therefore not be held responsible.
If that is a strategy dreamt up to help save Watts, then it is about as far from being brilliant as you can get. It won’t wash with investors, who have rightly had their doubts about Watts for some time.
He reeks of all the worst elements of the company — patronising, bureaucratic, secretive, lumbering and underperforming. And let’s not forget the arrogance. Watts could not even be bothered to turn up to a conference call meeting with investors on Friday to explain what had happened to the small matter of 20% of the company’s proven reserves.
If you can think of a company that shareholders should trust less, please let me know. I can’t think of one. You can no longer be sure of Shell.
Investors are correct to argue that the booking in the accounts of such a large amount of assets must surely have been reviewed at head office. And if that did not happen, why not? Let’s not forget that Watts was head of the company’s exploration and production division when the Australian and Nigerian fields were classified as proven.
After its calamitous announcement, the best Shell could offer up was an investor-relations manager (now that’s a good job to have), who said: “I think it is fair to say that, over a period of time, our appreciation of reasonable certainty has evolved.”
Well, here’s one reasonable certainty for you: Watts will soon be out of a job. And maybe there will be the chance for Shell to make a fresh start.
Taken for granted
IT would appear that Grant Thornton and Deloitte, the two accountancy firms embroiled in the scandalous collapse of the Italian group Parmalat, have learnt little from the death of Arthur Andersen.
That auditing firm disappeared because its clients deserted it. The key reason was because some people at the firm did bad stuff, such as destroying documents. But Andersen could have stayed alive if only it had handled its communications with clients, regulators and the press better.
Andersen tried two strategies: it told lies, and then said nothing and shut up shop. Each revelation about wrongdoing at Andersen was then greeted with silence by the firm.
Things are not quite as bad at Grant Thornton, which at the time of Parmalat’s collapse was responsible for auditing several of the key subsidiary companies, but they are going the way of Andersen. Let’s not forget that Grant Thornton began its Parmalat communication effort by stating that it was guilty of nothing other than being “duped”.
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