Claim your free 2010 double sided wall chart
If Sean Bolger, the founder of Imagine, is to succeed in his ambition to position the company’s €9.99 broadband offering as budget-conscious Ireland’s package of choice, he will need to use a lot more imagination, given that there are about 40 competitors with similar products.
“It was the kind of stunt that smacked of the worst excesses of the dotcom era and tickled the hairs on the back of my neck,” said one industry analyst. “It did nothing to convince people that broadband is serious and, anyway, this isn’t real broadband because it limits you to a set number of hours.”
Bolger believes it is time to take broadband marketing and pricing “out of the hands of the geeks”.
“The techies can argue about capacity all day, but the pay-as-you-go model effectively is for people who don’t feel like spending €40 a month to find out what broadband is all about,” he said.
Bolger says that not only did he get maximum bang for his buck, given the amount of media coverage he managed to generate, but he has managed to follow this through with a large increase in sign-ups for his service — no mean feat in a crowded market.
Despite an explosion in provider numbers, who are spending tens of millions of euros on advertising, even consumers who can get always-on internet have been reluctant to sign up.
Ireland has 175,000 broadband customers, the second-lowest penetration in the European Union. An EU study placed Ireland 19th out of 25 countries for broadband take-up, behind countries such as Latvia, Slovenia and Estonia.
Marketing experts say that if the service providers want to sell broadband to large numbers of consumers, they will have to convince them that it is a necessity for the home, not an expensive luxury. They should also stop using so much technical language.
“It’s all very easy to blame lack of infrastructure, but companies market it as a technology and people don’t buy technology, they buy solutions,” said Enda Kelly, an analyst with iReach, an IT research firm.
“Companies talk about meg downloads, etc, but people want products, not megs. If you sell bundles of XYZ products instead of XYZ technology, people will buy it.”
Broadband providers could probably do with taking a leaf out of the books of 3G mobile phone companies, which sell their products based on the content on offer rather than the capability of the handsets. However, marketing experts argue the “content is king” argument is relevant only where there is high market penetration.
The long-running spats with Eircom over network access have failed to discourage companies from spending lavishly on advertising campaigns, but the returns have been poor in terms of market growth.
Industry sectors news at a glance. Interactive heatmap, video and podcast
Everything the Business Traveller needs to know to make a better trip
Get ready for the winter sports season, with our resort guides and snow reports
We are backing British business, what is the confidence of the nation and what businesses are succeeding?
Growing demand for energy, oil that is harder to reach and the rise of carbon dioxide emissions. We examine the energy challenge
With rail travel in Europe on the rise, we review the benefits of travelling by train
In this special section we explore new food trends to help improve your dinner party and impress guests
Enjoy further reading from Travel to Fashion, Business to Sport, discover more
1998
£47,955
2004
£56,950
Essex
Check your free Experian credit report before applying
Car Insurance
c. £70,000
The Duke of Edinburgh’s Award
Windsor
£123,460 pa
The Law Commission
London
Southwark County Council
£100,000
Home Office
Liverpool
Moments from Battersea Park.
For sale with Winkworth
Find out about shared ownership.
See your free Experian credit report beforehand
Includes flights, accommodation with room upgrades, transfers city tours in Hong Kong and Bangkok.
PremierHolidays.co.uk
For your ultimate tailor-made ski holiday, click here
Get covered on your travels with a superb range of policies at great prices. Visit InsureandGo.com
Choose from the beautiful landscape and tranquil beaches of Oahu, Kauai, Maui & Big Island.
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times, or place your advertisement.
Times Online Services: Dating | Jobs | Property Search | Used Cars | Holidays | Births, Marriages, Deaths | Subscriptions | E-paper
News International associated websites: Globrix Property Search | Milkround
Copyright 2009 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.