Elizabeth Judge
Win tickets to the ultimate village fete with welly wanging and more
Click here for a video review of the iPhone
O2 sought to dismiss reports that the Apple iPhone is selling at a slower than expected pace claiming the device was its "fastest-selling” ever.
Peter Erskine, the chief executive of the mobile group, which is Apple’s chosen network partner in the UK, said: “It has been the fastest-selling device we have ever seen.”
The phone had sold “in the tens of thousands” since its launch on Friday, he said.
Britain’s biggest mobile operator also raised speculation about the potential hit to rivals such as Vodafone and Orange from its exclusive deal with Apple.
Two thirds of customers buying the iPhone were new customers to O2, Mr Erskine said, although he refused to detail from which networks they had come.
IPhone buyers must sign up to an O2 contract costing from £35 to £55 a month for a minimum of 18 months.
However the refusal of both O2 and Carphone, the only independent retailer to sell the phone, to reveal exact sales figures, has raised speculation that the gadget — a combined iPod music player, mobile phone and internet browser — is not living up to expectations.
Over the weekend sales of the phones were reported to be slower than expected at stores in Newcastle, Manchester and Birmingham.
Carphone had said that it hoped to sell 10,000 of the devices when the iPhone launched on Friday, while O2 said last week that it had ordered “several hundred thousand” units to sell over the next couple of months.
Mr Erskine’s comments came as he unveiled results for the third quarter to the end of September, which showed the group added 115,000 net new UK customers, taking its total customer base to 17.9 million. This time last year the group added 524,000 new customers.
Guidance for 2007 revenue growth in the unit was unchanged at 15-18 per cent.
The group continued to struggle, though in Germany, in its other key market, with mobile service revenue in the three months to the end of September, down 5.4 per cent year on year to €753 million.
The average revenue per user in the market was €34.9, down 16.2 per cent on a year ago.
However customer additions in the market were 610 000 — the biggest ever amount added in Germany in the third quarter and Mr Erskine said that the “green shoots of recovery” were starting to show in the market where it has struggled with fierce competition.
Follow our three athletes' progress in their preparations for the London Triathlon, and pick up training tips and more
Enjoy screenings of all the classic films you love, plus take advantage of two-for-one tickets
We explore leisure activities that are safe and suitable for all of the family
Times Online's new TV show helps you make the right decisions for your pet
Read our exclusive 100 Years of Fleming and Bond interactive timeline, packed with original Times articles and reviews
The latest travel news plus the best hotels and gadgets for business travellers


Protect what matters
Income, Investments,
Pensions - with Friends
2002/02
£59,995
The Midlands
F/1989
£36,000
Hollingworth At Ombersley
2007/57
£35,000
South East England
Great car insurance deals online
90K plus bonus plus options
Confidential
London
To £28k
Barclaycard
Various (outside London)
£
£40,000 - £50,000 + benefits
Lloyds Pharmacy
Coventry
£38k
Barclaycard
Various Locations
Live in One of London's Most Vibrant Areas
From £249,950
Beautiful Gardens w/ stunning Thames Views
Studios £33K, 1 Beds £60K, 2 beds £79K
Mortgages, bank acc & money transfers to help you buy abroad
Explore mystical Jordan
From £1030 for 7nts 4*
to USA's Most Cosmopolitan City; San Francisco!
£POA
Book Now for Winter 08/09 and Get 10% off!
Great travel insurance deals online
Contact our advertising team for advertising and sponsorship in Times Online, The Times and The Sunday Times. Search globrix.com to buy or rent UK property. Visit our classified services and find jobs, used cars, property or holidays. Use our dating service, read our births, marriages and deaths announcements, or place your advertisement.
Copyright 2008 Times Newspapers Ltd.
This service is provided on Times Newspapers' standard Terms and Conditions. Please read our Privacy Policy.To inquire about a licence to reproduce material from Times Online, The Times or The Sunday Times, click here.This website is published by a member of the News International Group. News International Limited, 1 Virginia St, London E98 1XY, is the holding company for the News International group and is registered in England No 81701. VAT number GB 243 8054 69.
I think that people are jumping to conclusions a little too soon here. The whole point of waiting until so late in the year to release iPhone was to capitalise on christmas sales; I wonder how many 10s of thousands are going to wait up to an iPhone from santa this year...
And what an amazing christmas present an iPhone will make. You can talk about the blackberry and all those other phones out there that match the functionality of the iPhone all you want, but, I am someone who has used them and they don't come close to the iPhone for ease of use.
Apple do things right. This is a revolutionary device. Truth be told, I don't care about sales figures -- in a way the more iPhone users there are in the UK, the more likely I am to be exploited or neglected by O2 and iPhone (I've been at the sharp end of that sort of thing before). Have a look here if you are unfamiliar with the iPhone http://www.appleofyouriphone.co.uk/iphone-revolution.htm
then come back and tell us you agree!
Gordon Connelly, Glasgow,
If the iPhone is as great as users claim then why is it not selling millions and millions? In the UK O2 will not say what the sales are because they are not that impressive. People do have the ability to judge value for money and the iPhone is too expensive. I have used the iPhone and many other touch screen devices. The iPhone is fine but it is not revolutionary and is actually more difficult to use for quick one handed access then cheaper phones. Also I really cannot believe people think you can use the iPhone over EDGE for web browsing - its so slow. And why would you give-up push email of a Black Berry for the low tech email of the iPhone - well unless you did not actually use email on the Black Berry. So much mis-information from so many people....
B Shah, London,
I have nothing against apple, well maybe the single click button, but its not a complete bed of roses - Macbooks have many of the same issues or 'kwerks' as PC's, slow running for no apparent reason (.kext issues), network drop outs, ability not to connect to different brands of wifi. I have to carry both a PC and Mac, because often when I arrive I can't connect with the 'draft n' adapter in my macbook to the likes of Zyxel,Dlink
Wireless Routers and no I can't change the clients choice of router.
I've just got myself a PAYG Mobile and an Asus EEE, for about the same money for mobile work and I wouldn't give it up for two iphones - even if you pay the £35 month for 18 months! I think the iphone with its 2G connectivity is conservative inclusion by Apple, rather than an innovation, but understand the concerns on the power drain of the 3G Chipset.
The only probem with the ASUS eeePC is hasn't got the marketing budget of Apple - and doesn't get reported by the likes of timesonline.
A Jones, UK, UK
So you pay £270 for the iPhone and an additional £180 over the next 18 months if you take the minimum O2 tariff they force you to take. The £35 a month tariff is actually O2's £25 a month tariff. So your iPhone will ultimately cost you £450. Sounds fair. I am surprised Apple has been allowed to do this. Did they not whinge and moan at Microsoft when they were bundling Internet Explorer and Media Player with their Windows OS, saying it did not allow healthy competition or something along those lines. I have used O2 a number of times and their service is terrible. So although I love the iPhone, I shall not be forced to use O2's poor service and pay over the odds for it. I understand O2 have the exclusive deal with Apple for 5 years so I guess I'll never own one. lol
Paul Prendergast, London,
yaaaaawn! so dull, so what? its only a phone, only a fool would pay £270 for a huge phone and huge contract. So what its apple? There are loads of excellent phones on the market for free! Lets face it, you only bought one because of the hype surrounding it. Remember the spice girls? boom and bust! (excuse the pun)
LB, Aberdeen, Scotland
iPhone fantastic device
O2 deal - pants
I would pay £250 for a sim free iPhone from Apple.
Have no need for a long term contract from O2.
So until unlocked iPhones are sold by Apple, count me out.
Lets see how much they cost when sold legally unlocked from France?
unklerupert, Birmingham,
Its fair to say the phone expensive and fair to say you dont like all things apple you may only say this however if you own anything apple. Having changed our home network totally to apple in the last year(all 4 computers) we now know why people bought this stuff yes its expensive Dell has better PC specs but it never crashes runs 24/7 without complaint. They do thing that people can use rather than overcomplicated devices from HP or Sony having tried out the iphone its worth the money
Aplle Rules
Simon, newcastle,
ah, but what many people seem to miss is that the iPhone's importance goes far beyond its' raw technology - so many groups are making great technological advancements so that it is quite common but very very few are successful at taking that raw technology and making it useable and productive - this is where Apple excells. Most technology companies understand their technology but Apple understands both the technology and how people function with it. At our office, we use Blackberry phones, with many great capabilities but the interface is so very poorly done, and access to the functions is so heavily nested that it cripples the phone and makes it useless. After using a friends iPhone, I really have the urge to throw my Blackberry off a high bridge.
Gary, Fort Worth, USA
Martin and Dave,
Obviously 2 guys who do not own an iPhone. What is it that makes a guy who doesnt own one or hasnt used one feel so compelled to give an opinion that is negative.
Gentleman, please give us the same opportunity...post pics of your wifes/girlfriends so that we may judge them without having used them also.
Pope, Farmington Hills,
Martin Bentley - what are you talking about? Have you used the iPhone or iPod Touch? Do you know anything about the iPod range over the past x amount of years?
I assume not, so let me fill you in. Apple iPods, just like Apple 'Laptops', have traditionally been expensive pieces of kit that do less than their competitors do. There, i've said it. I agree with you. There are technically better products available for less.
Always have been though.
So why do they sell so well? Why are they classed as 'groundbreaking' devices?
The short answer is that they are incredibly intuitive and easy to use. And if you use any of the new Touch range of products, you'll find them better than any Nokia or Samsung or LG product. Browsing the internet is amazing on a Touch. I've never said that about any other mobile product. So that's why Apple are confident it'll do well. And I truly believe it will.
Dan E, London,
I love Apple Mac, great products, until now. The iPhone specifications are so far behind what has been on the market for a year or so it's somewhat embarressing. I'm hoping it doesn't harm the reputation of Macbook, iPod etc which are all great well designed products which also have great performance and specification. The iPhone on the other hand although stylish and with a good interface just doesn't match the performance I've come to associate with Mac.
When Windows Vista was so blatantly floundering it would have been much more intelligent for Apple to have pushed their excellent range of Laptops instead.
Martin Bentley, Bristol, UK
- 1
- 2
- 3
Next